New Malden Holidays

This amazing location boasts a beautiful and spotless room, plus it’s super spacious. I’ll definitely be returning for a weekend in London.

4 night stay was excellent. Overall the staff was super friendly and helpful and breakfast staff was hardworking and efficient. Breakfast choices were plentiful and really good and healthy. Loved the cappuccino machine and fresh pastries too. Hotel was quiet at night and bed was comfortable. Room felt a bit cramped and not enough bathroom hooks to hang wet towels. The only negative is the hotel’s location-although it felt safe and was nice and quiet- is a bit far from the nearest tube stop Pimilco and walking to Parliament area is approximately 14-15 minutes away. There are plenty of busstops nearby and we chose this option often, plus it was cheaper than the tube. If you want hustle and bustle then this hotel location is not it. I would recommend this hotel highly if you want clean, quiet, fantastic breakfast, super staff, and safe area and don’t mind walking.

We were pleasantly surprised with the hotel. Most of those we were searching for in the area seemed small. This has a King bed and enough room to open all of our post cruise luggage. The staff were very helpful with logistics and helping us secure a taxi for our departure. The breakfast buffet was the best I've ever been to for a hotel included breakfast. Wow!

Located conveniently to the tube station with many restaurants within walking distance The room was TINY, had to turn sideways to get past the bed to enter the bathroom and then turn sideways to enter / exit the shower The bathroom door stuck so never fully opened Hot water sometimes and never warm in the bathroom sink The fridge door didn’t fully open because it hit the entry door Couldn’t use the kitchenette sink ( which is as narrow as my hand ) because the coffee tray covered 1/3 of it The room key did not operate in the in room key card slot so all the lights turned out fully over & over again. When we asked for help they jammed a card in on an angle and said don’t move it then housekeeping took it out the next day This was particularly frustrating when it happened as I was showering Overall not a great stay Would say the room is suited for one person only This is our 4th trip overseas to London and will look elsewhere

Great staff, and the breakfast is well worth it. Location is good - 5 minute walk to the DLR. The spa unfortunately was disappointing.