Artel Hotel by The Red Collection Times Square

Property class: 2.5

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A short walk from Times Square and Macy's, Artel Hotel by The Red Collection Times Square provides dry cleaning/laundry services, a gym and babysitting. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

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About the area

Located in Manhattan, a neighbourhood in New York, Artel Hotel by The Red Collection Times Square is in the entertainment district and near a metro station. The area's natural beauty can be seen at Bryant Park and Central Park, while Lincoln Center and American Museum of Natural History are popular area attractions. American Dream and DreamWorks Water Park are not to be missed. Visit our New York travel guide
Map
305 W 39th St, New York, NY, 10018

What's nearby

  • The New York Times building with a clear blue sky in the background.
    New York Times Building
    2 min walk - 0.2 km
  • Times Square with large billboards and skyscrapers.
    Times Square
    5 min walk - 0.5 km
  • A busy street scene in front of Macy's with people walking and street vendors.
    Macy's
    6 min walk - 0.6 km
  • A cityscape with prominent skyscrapers, including the Empire State Building, and a large circular building with a dome.
    Madison Square Garden
    6 min walk - 0.6 km
  • A busy urban street with yellow taxis, pedestrians, and tall buildings with illuminated signs.
    Broadway
    6 min walk - 0.6 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station
    1 min walk
  • Penn Station
    4 min walk
  • LaGuardia Airport (LGA)
    34 min drive

Restaurants

  • Beer Authority
    1 min walk
  • Jollibee
    1 min walk
  • Wendy’s
    1 min walk
  • Dear Irving on Hudson Rooftop Bar
    2 min walk
  • 2 Bros Pizza
    2 min walk

About this property

Artel Hotel by The Red Collection Times Square

  • Hotel near Times Square
  • A short walk from Macy's and Madison Square Garden, Artel Hotel by The Red Collection Times Square provides dry cleaning/laundry services, a gym and babysitting. For some rest and relaxation, visit the sauna. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • Free self-parking
    • Access to a nearby health club, a front desk safe and a lift
    • Concierge services, coffee/tea in reception and outdoor furniture
  • Room features
  • All 78 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as free WiFi and air conditioning.
  • Extra amenities include:
    • Bathrooms with designer toiletries and shower/bath combinations
    • 32-inch flat-screen TVs with cable channels
    • Heating, daily housekeeping and phones

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Frequently asked questions

Is Artel Hotel by The Red Collection Times Square pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Artel Hotel by The Red Collection Times Square?

Self-parking is free at this property.

What time is check-in at Artel Hotel by The Red Collection Times Square?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Artel Hotel by The Red Collection Times Square?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Artel Hotel by The Red Collection Times Square located?

Located in Manhattan, this hotel is within a 10-minute walk of New York Times Building, Times Square and Broadway. Madison Square Garden and Bryant Park are also within 10 minutes. 42 St. - Port Authority Bus Terminal Station is only a 2-minute walk and 34 St. - Penn Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Artel Hotel by The Red Collection Times Square Reviews

7.4

Good

7.6

Cleanliness

9.0

Location

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 116 out of 377 reviews
Rating 8 - Good. 117 out of 377 reviews
Rating 6 - Okay. 63 out of 377 reviews
Rating 4 - Poor. 43 out of 377 reviews
Rating 2 - Terrible. 38 out of 377 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to shopping, restaurants
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are really nice.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Artel was clean, close to many restaurants, gift shops, attractions and Time Square. The rooms are small, the bathroom is nice.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception service is very good
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super spacious!
Stayed 3 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff. Clean and functional room. Amenities were good and just right for a hotel that is only being used as a base point before exploring Manhattan’s tourist venues.
Stayed 4 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The property is located close to time square and was pleasant, comfortable and affordable. Only downside was, being Saturday Night and there was plenty going on and the street noise, even on the 13th floor was loud.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place and good price!

Stay was amazing! neighbors were really inconsiderate and slamming doors at 2am. But hotel handled it really nicely!
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The most beautiful sight at night outside the window
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good
Stayed 4 nights in Oct 2022
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Unique facility. We got a kick out of having bunk beds. Small room, but then again it is nyc. The employees were all wonderful!
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an Overnight stay. The location is within walking distance of Times Square and NY Penn Station. The staff was very courteous and helpful. They made transportation arrangements for my group of five to the cruise terminal. The rooms were clean the bathrooms were clean and stocked very well. It was our first visit to NYC and the staff an accommodations at the Artel Hotel made it a pleasant experience.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay in a great location!

It is a small New York room, but very well designed. The beds were comfortable, there were plugs everywhere, enough towels, and we got early check in. The water and coffee availability in the lobby was a nice touch. The water pressure and shower head were amazing! So great to have a tub, traveling with kids. I wish there was conditioner available. But otherwise great stay in a great location!
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a hidden jem in the heart of manhattan. Great personnel, location is prime. Room was small, but it was more than enough. It was clean, without any “hotel” smells you can feel at some hotels. I have already recommended this place to my friends who travel to NYC, and would come back here again myself. If you need just a good, convenient and basic place to stay while you explore the city or running your errands, look no further.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Small boutique hotel, off the beaten path but only a couple blocks to the subway station and Times Square. Staff helped to book limo service to the airport that was cheaper than Uber/Lyft. Beds were comfortable and cleaning staff did a great job. Our shower was slow to drain, but that was a small thing.
Stayed 4 nights in Nov 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Good location and staff but run down property

Overall disappointed with stay. Hotel and room was run down. Room is smaller than it appears in pictures. Positives were friendly enough staff and convenient location.
Stayed 4 nights in Jul 2022
Verified review

6/10 Okay

Worked for us

Hotel is a great location for our needs. Staff fairly friendly and room was clean. The carpet had been pulled up in the rooms and hallways, so we had a concrete floor. I am sure it will look much better after new flooring. Room was very tiny and we did not have a closet or any drawer space, but we made it work.
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location was close to places. The floor inside the room was cement no flooring or carpet. No hot water.
Stayed 4 nights in Nov 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Very modest Hotel, not visually pleasant, it was very disappointed, was expecting something more artsy ( everything was far from anything artistic). There was no air conditioner in the room, fortunately the weather was pleasant. The "staff " was nice.
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible! The bunk bed room looks like a prison!
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Very unique property in a great location. Good value for the price. Just some of the design decisions didn't suit me. I didn't like the concrete floors and there just wasn't enough lighting in the room. However, I did like the bunk beds, that was a nice feature. And the bathroom was very nice with immediate hot water.
Stayed 2 nights in Oct 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient. The description on the webpage is not accurate. It did not work for us and we left. It was an unnecessary expense.
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
The reserved room was not held for us and we given a dingy room in the basement of the hotel.
Stayed 1 night in Dec 2022