Is Romana Hotel - NYC pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Romana Hotel - NYC?

As of 22 Sept, 2025, prices found for a 1-night stay for 2 adults at Romana Hotel - NYC on 23 Sept, 2025 start from S$190.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Romana Hotel - NYC?

Romana Hotel - NYC doesn't offer parking.

What time is check-in at Romana Hotel - NYC?

Check-in start time: 3 PM; check-in end time: 5 AM. Late check-in is available during limited hours.

Where is Romana Hotel - NYC located?

Located in Queens, this hotel is within 3 miles (5 km) of Memorial Sloan-Kettering Cancer Center, 5th Avenue and Central Park. Empire State Building and United Nations Headquarters are also within 3 miles (5 km). 21 St. - Queensbridge Station is only a 5-minute walk and Queensboro Plaza Station is 11 minutes.

Romana Hotel - NYC Reviews, Deals & Photos 2025

10/10 Excellent

Andre

15 Sept, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Really good!

Stayed 2 nights in Sep 2025

2/10 Terrible

Isabella

19 Sept, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

don't stay here. horrible stay

Stayed 1 night in Sep 2025

10/10 Excellent

claudiu

21 Aug, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good offer for the price

Stayed 2 nights in Aug 2025

2/10 Terrible

Paul

8 Sept, 2025

Disliked: Cleanliness, property conditions & facilities

It could have been better

Stayed 1 night in Sep 2025

2/10 Terrible

Saul

21 Sept, 2025

Disliked: Cleanliness, staff & service, amenities

Cleaning lady is good The rest is terrible Arrived and room was not even cleaned yet, had to wait (not an early check in) Neighborhood is bad, feels unsafe, lots of drug users in the streets

Stayed 1 night in Sep 2025

2/10 Terrible

sirine

12 Sept, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Simply a trash ! Stayed there 4nights couldnt sleep . Drunk people saying f words speaking out loud . Be safe don’t stay there !!!

Stayed 4 nights in Sep 2025

4/10 Poor

Abhijeet

21 Sept, 2025

Disliked: Cleanliness, property conditions & facilities

Room AC barely functioned. No clue why the design of the room would have it where the AC unit is in the windowsill but with the curtains installed in front. Room was incredibly stuffy, we ended up leaving a night early unfortunately.

Stayed 2 nights in Sep 2025

8/10 Good

Chime

31 Aug, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Okay

Stayed 1 night in Aug 2025

4/10 Poor

Ping Yee

3 Sept, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Not very clean at all

Stayed 2 nights in Aug 2025

2/10 Terrible

Jordan Breanne

13 Sept, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

They would not answer any phone calls or messages leading up to my stay. They "gave away" my room the first night. No one cleaned our room. They rushed us to checkout 45 minutes early. Worst hotel experience i have ever had.

Stayed 3 nights in Sep 2025

2/10 Terrible

Emmanuel

24 Aug, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Outdated! Furniture feels like they grab them from a thrift shop, extremely noisy! Good luck trying to get a good night sleep

Stayed 1 night in Aug 2025

8/10 Good

Joel

24 Aug, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was a good place to spend the night with my partner. It was comfortable, clean and friendly staff. The only bad thing was that we got a room without curtains! We had no privacy, and in the morning the sun hit our faces. We couldn't sleep anymore. I feel like this is something that can be resolved immediately, so I didn't exaggerate in my rating and gave it a 4.

Stayed 1 night in Aug 2025

2/10 Terrible

William

20 Sept, 2025

Disliked: Cleanliness, property conditions & facilities

The hotel does not deserve the 7.2 rating it has on Expedia. From the moment I arrived, I felt unsafe, as if people were checking on me. The room had several broken items and was poorly maintained. I had booked for more than two nights, but I couldn’t bear to stay longer and decided to check out early, even without a refund. Overall, it was a very disappointing experience and I would not recommend this hotel.

Stayed 4 nights in Sep 2025

2/10 Terrible

Edenis

24 Aug, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

This hotel it is so bad, I do not recommend it, it’s dirty, no paper toilet, internet not working, tv not working, people smoking weed in the hotel, and they don’t have enough keys for the rooms

Stayed 1 night in Aug 2025

2/10 Terrible

Lukas

3 Sept, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

terrible service

Stayed 2 nights in Aug 2025

4/10 Poor

FNU

6 Sept, 2025

Disliked: Cleanliness, amenities

Room was third class wash taps and shower was not perfectly work no facility not even water or coffe noisy because they are trying to fix things but it was smelling and worst hotel experience I had in my life

Stayed 1 night in Sep 2025

2/10 Terrible

Xu

15 Sept, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

On September 12, 2025, I had a confirmed booking with this hotel. When I arrived in New York at 11:59 PM i have my flight ticket as proof, the hotel refused to check me in, saying they could not find my information. A few days later, the system falsely updated my booking to show that I had “checked in and checked out,” but in reality, I never stayed at the property. I was still charged the full amount of $413.89.

Stayed 2 nights in Sep 2025

2/10 Terrible

Malani

3 Sept, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel was poor quality, elevators not working had to walk 8 flights of stairs. One of the hallways held multiple mattresses which I had to climb over to get down to the next flight. The gate for the parking lot barely worked but yet we had to pay $50 for one night with our car not safely secured in the back. Only one door worked to get in and out of the hotel. No one was in the front having us wait a long period of time..

Stayed 1 night in Aug 2025

2/10 Terrible

Xiangxiang

30 Aug, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We originally booked a twin room, but upon arrival we were given a double bed instead. There were no room key cards provided, so every time we had to ask the front desk to open the door for us, which was very inconvenient. The Wi-Fi did not work at all during our stay. We also asked the front desk for clean towels and shampoo, but nothing was replaced. Overall, this was the worst hotel I have ever stayed at. The experience was extremely disappointing.

Stayed 2 nights in Aug 2025

2/10 Terrible

Morgan

28 Aug, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

No latches or deadbolts on room doors, didn’t get a key until the second day and had to be let in by staff to our room, which was complicated by the fact that many times they only had one staff member in the lobby at any given time. Never saw the same staff member more than once. Hotel had clearly seen better days, it looks abandoned from the outside. Finally, although I booked a non-smoking room. they just gave us whatever room had been cleaned, which had a distinct cigarette smoke smell to it—no preparation for any guests prior to arrival, and they took 20 minutes to even find my reservation. The location is convenient but if youre looking for something on a budget you’re better off staying in Jersey.

Stayed 2 nights in Aug 2025

2/10 Terrible

Candice

5 Sept, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This was the worst hotel me and my boyfriend ever stayed at. The area was disgusting there was a big white truck that never moved from the front. The lobby looked like a construction site. The hotel staff charged my card twice. I was so scared to walk to the train I had to take a uber two blocks because there were people selling unsanitary food outside from a bucket every person who lived in the projects stayed outside on the street for 24 hours you can not even walk to the store without getting harassed. This hotel is false advertised the room had drawings on the walls the 8th floor view was not pretty staff was unfriendly. My experience was terrible I was so scared.

Stayed 3 nights in Sep 2025

6/10 Okay

isaac

27 Aug, 2025

Disliked: Staff & service, property conditions & facilities

Unfriendly staff from the start, the guy at the front desk need to take a shower regularly, he got in the elevator with me because my room key didn't work ( twice ) at first I got an occupied room and walked into an older couple in bed (resting), the elevator was malfunctioning and when I told the receptionist that was unacceptable he simply said " you can cancel if you want " that's the " I'm sorry about the inconvenience" that's usually meaningless but at least it part of the protocol. The Hotel from the outside it looks like an abandoned property, no sign and the name " Romana HOTEL" is nowhere on the building, their room keys say something different. The room was ok and at least the bathroom was clean, at least the cleaning staff are doing a great job. Unfortunately I don't think I would go back to that place ever again.

Stayed 1 night in Aug 2025

2/10 Terrible

Yingjie

8 Sept, 2025

Disliked: Staff & service, amenities, property conditions & facilities

Honestly, it is the worst hotel I’ve ever stayed. There is no wardrobe, no clothes hangers, no hair dryer and no iron! No any drinks and food! You need to go out to buy everything you need. The AC is not working well so that the room is very hot and noisy! There is no service at all! The staff said they will let the technician check the AC and may consider change a room for us tomorrow. They just gave us some excuse and would not like to handle my issue. They did not come to fix the AC the next day. And they said there is a fitness center in the hotel and dinning room. It is a total lier! No! There is nothing you can find.I was very disappointed at this hotel.

Stayed 2 nights in Sep 2025

4/10 Poor

Laura

12 Sept, 2025

Disliked: Staff & service, amenities, property conditions & facilities

The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.

Stayed 1 night in Sep 2025

4/10 Poor

Joseph

30 Aug, 2025

Disliked: Staff & service, property conditions & facilities

The European female employee was incredibly rude when she was outside the building, but inside had a different persona. She wasn’t dressed like a hotel worker and was talking on her cell phone. I thought she was staying as a guest at the hotel. I asked her outside if the hotel was open because there was about 6 orange cones blocking the glass revolving door. She repeated what I said back to me and said what do you mean, is the hotel actually open? I said it’s blocked off. From the entrance there was no sign for the hotel, it looked abandoned. Nobody visible in the lobby. She aggressively pointed to the side door and said go through there. At check in she sent me to a room that when upon entering was occupied with the bed unmade and a persons belongings everywhere. I went back down and she gave me a new room and then when I got to my new room the key card didn’t work. What a stupid weird hotel.

Stayed 3 nights in Aug 2025

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