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Reviews of Roxy Hotel New York

4.5 out of 5
Roxy Hotel New York
2 Avenue of the Americas, New York, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 745 out of 1033 reviews" "
Rating 8 - Good. 150 out of 1033 reviews" "
Rating 6 - Okay. 71 out of 1033 reviews" "
Rating 4 - Poor. 32 out of 1033 reviews" "
Rating 2 - Terrible. 35 out of 1033 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

CHRIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, classy look, great location, cool lobby!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the design/style as well as the event space Roxy offers
Stayed 6 nights in Apr 2024

10/10 Excellent

bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nightly piano player and the band that followed
Stayed 2 nights in Apr 2024

10/10 Excellent

Amy, Panama City Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the sound machine in the room. It deflected the band downstairs and it was peaceful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Shullette, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roxy was an unexpected but pleasant surprise. Ending up dining there as the restaurant was really good and there was a live band. Room was nice and clean. You would never know that you are in the heart of everything, based on how quiet the rooms can be.
Stayed 1 night in Apr 2024

6/10 Okay

Lisa, Rockport

Travelled with family
Liked: Cleanliness
Rooms are too dark because they are hung up on the “retro” vibe. No USB jacks for phone charging. Shower was incredible, beds comfy. Restaurant and bar: food awesome and delicious, service deplorable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the style and esthetic of tge hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fun vibe, clean and staff super friendly.
Stayed 1 night in Apr 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Director of Front Office on 20 Apr,2024
We really wish we "Wow'd" you enough for a 5 out of 5 review, but we'll ensure we do enough next time. Please come back so we can get that 5!

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Roxy has class and character, and the staff are friendly and helpful. We really enjoyed our short stay and will be back next time we visit NYC.
Stayed 4 nights in Apr 2024

10/10 Excellent

Monika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just awesome.
Stayed 1 night in Apr 2024
Response from Reservation Manager on 17 Apr,2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Director of Front Office on 13 Apr,2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, one of my favorites.
Stayed 1 night in Apr 2024
Response from Director of Front Office on 13 Apr,2024
Thank you for the amazing review! We're glad to make one of your favorites! Can't wait to have you back, so please come back soon!

10/10 Excellent

Jennifer, New York

Stayed 4 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The Roxy is great!
Stayed 5 nights in Apr 2024
Response from Director of Front Office on 13 Apr,2024
We thank you for the amazing review, and glad you had a rockin' time at The Roxy Hotel. Please come back soon and we promise to give you another memorable experience!

2/10 Terrible

jenny

Stayed 1 night in Apr 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary prosecco upon arrival. Great location! Live music and great energy in the lobby bar area.
Stayed 1 night in Apr 2024
Response from Reservation Manager on 17 Apr,2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very unique hotel, i really like the nostalgia, and the staff is very freindly and helpful!
Stayed 1 night in Apr 2024
Response from Director of Front Office on 6 Apr,2024
We love that you appreciate the decor of the hotel, as we hope that it creates an ambiance for the experience we are trying to provide our guests. I'll forward your feedback in regards to our staff, as they will be thrilled you were satisfied.

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was lovely. The room was comfortable, clean and appointed in the same fun vibe as the rest of the hotel. The music is definitely loud though, so don't expect to get to bed early. The staff was friendly and accommodating. Will definitely be returning.
Stayed 1 night in Mar 2024

10/10 Excellent

RyAnn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at The Roxy. Our restaurant options were great, greeted with Prosecco upon check in and our room was very spacious. Looking forward to returning.
Stayed 1 night in Mar 2024
Response from Reservation Manager on 17 Apr,2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

6/10 Okay

James, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Director of Front Office on 13 Apr,2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay! Central to a great part of NYC, including the staff, room, bar, music, drinks, and lobby - all of it is top-notch for a fair price. We will be back
Stayed 2 nights in Mar 2024
Response from Reservation Manager on 17 Apr,2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica

Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Director of Front Office on 6 Apr,2024
We love the review and are glad you were satisfied with your experience. We hope to have you back soon and can't wait to show you another memorable stay!

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfectly located for an event I had to attend. The room was delightful with a fun decor. I especially enjoyed the restaurant and bar. Great cocktails, food and wonderful piano player.
Stayed 1 night in Mar 2024
Response from Reservation Manager on 17 Apr,2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

???

Stayed 1 night in Mar 2024
Response from Director of Front Office on 20 Apr,2024
We thank you for the excellent review! We love our guest's, and we love leaving them satisfied with their stay even more!

10/10 Excellent

Ksenya

Stayed 1 night in Mar 2024
Response from Director of Front Office on 20 Apr,2024
We thank you for the excellent review! We love our guest's, and we love leaving them satisfied with their stay even more!

10/10 Excellent

Joel

Stayed 1 night in Mar 2024
Response from Reservation Manager on 17 Apr,2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 2 nights in Mar 2024
Response from Director of Front Office on 13 Apr,2024
We thank you for the amazing review, and glad you had a rockin' time at The Roxy Hotel. Please come back soon and we promise to give you another memorable experience!

10/10 Excellent

Jaimie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! I had a great stay.
Stayed 2 nights in Mar 2024
Response from Reservation Manager on 17 Apr,2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

wilfredo

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant
Stayed 1 night in Mar 2024
Response from Reservation Manager on 17 Apr,2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Director of Front Office on 6 Apr,2024
We love the review and are glad you were satisfied with your experience. We hope to have you back soon and can't wait to show you another memorable stay!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Director of Front Office on 13 Apr,2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 2 nights in Mar 2024
Response from Reservation Manager on 17 Apr,2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

Hartley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Director of Front Office on 6 Apr,2024
We love the review and are glad you were satisfied with your experience. We hope to have you back soon and can't wait to show you another memorable stay!

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying here and it was spacious, the bed was very very comfortable and I love the nook checkout.
Stayed 1 night in Mar 2024
Response from Reservation Manager on 17 Apr,2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Roxy Hotel on 6 Apr,2024
Hello Brian,Thank you for your review, we are thrilled to hear that you enjoyed your stay with us. It was our pleasure having you. We look forward to seeing you soon.Best regards,Roxy Team

10/10 Excellent

Alicia

Liked: Property conditions & facilities
Good overall
Stayed 1 night in Mar 2024
Response from Reservation Manager on 17 Apr,2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Director of Front Office on 13 Apr,2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!

10/10 Excellent

jordan

Stayed 2 nights in Mar 2024
Response from Director of Front Office on 6 Apr,2024
We love the review and are glad you were satisfied with your experience. We hope to have you back soon and can't wait to show you another memorable stay!

10/10 Excellent

Gabrielle

Stayed 1 night in Mar 2024
Response from Director of Front Office on 6 Apr,2024
We love the review and are glad you were satisfied with your experience. We hope to have you back soon and can't wait to show you another memorable stay!

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff.
Stayed 5 nights in Feb 2024
Response from Director of Front Office on 6 Apr,2024
Our Tribeca location is usually a bright sport, and we're glad that you loved the area. We love that our staff was able to provide you with a memorable experience, and we hope to have you back soon!

10/10 Excellent

Cathy

Liked: Staff & service, amenities, property conditions & facilities
Fun atmosphere
Stayed 3 nights in Mar 2024
Response from Director of Front Office on 6 Apr,2024
We're glad that you loved our vibe! We hope to have you back soon and show you another great time!

10/10 Excellent

Jessica

Stayed 2 nights in Mar 2024
Response from Director of Front Office on 6 Apr,2024
We love the review and are glad you were satisfied with your experience. We hope to have you back soon and can't wait to show you another memorable stay!

8/10 Good

Iffat

Stayed 1 night in Mar 2024
Response from Director of Front Office on 6 Apr,2024
We love the review and are glad you were satisfied with your experience. We hope to have you back soon and can't wait to show you another memorable stay!

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2024
Response from Director of Front Office on 6 Apr,2024
We love the review and are glad you were satisfied with your experience. We hope to have you back soon and can't wait to show you another memorable stay!

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful boutique hotel with a 1950s flair. The atmosphere inside the lobby was warm and inviting. Live music every night and awesome bar scene. You definitely feel the lively energy of NY. Amazing place
Stayed 1 night in Feb 2024
Response from Reservation Manager on 17 Apr,2024
Thank you for the amazing review! I'm glad that we were able to make your stay a memorable one. We hope to have you back soon at The Roxy Hotel!