The Towers at Lotte New York Palace

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Elegance near Central Park's tranquility

Stunning decor and wrap-around views define this luxurious haven, perfectly situated near Central Park and premier shopping destinations. Enjoy spacious rooms, comfortable beds, and exceptional service, all enhanced by a helpful concierge and convenient lifts.

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is S$1,450
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Executive Suite, 1 King Bed with Sofa bed, Tower

A modern living room with a sofa, coffee table, lamps, and a painting.

Executive Suite, 1 King Bed with Sofa bed, Tower

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Luxury Room, 2 Queen Beds, Tower

A hotel room with a large window, a desk, two beds, and a TV.

Luxury Room, 2 Queen Beds, Tower

9.8 out of 10
Exceptional
(17 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Luxury Room, 1 King Bed, Tower

A hotel room with a large bed, a desk with a chair, a bench, two nightstands, and a window with curtains.

Luxury Room, 1 King Bed, Tower

7.6 out of 10
Good
(9 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Corner (Towers)

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Suite, 1 King Bed with Sofa bed, Corner (Towers)

  • City view
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 Bedroom, Tower (King)

A modern living room with a large window, a flat-screen TV, a dining area, and a sofa.

Studio Suite, 1 Bedroom, Tower (King)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Tower

A modern hotel room with a large bed, a sofa, a desk, and a view of the city.

Suite, 1 Bedroom, Tower

  • City view
  • 232 sq m
  • 3 bedrooms
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Metropolitan)

A hotel room with a bed, a desk, a chair, a television, and a large window.

Suite (Metropolitan)

  • City view
  • 232 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Royal Suite

A luxurious bedroom with a large bed, ornate curtains, and gold accents.

Royal Suite

  • City view
  • 334 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free wired internet

View all photos for Suite (Champagne Triplex)

A modern living room with a large sectional sofa, a chandelier, and a city view through large windows.

Suite (Champagne Triplex)

  • City view
  • 465 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Executive Suite, Tower

A modern living room with a sofa, coffee table, lamps, and a painting.

Executive Suite, Tower

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible (Towers)

A hotel room with a large window, a desk, two beds, and a TV.

Room, 2 Queen Beds, Accessible (Towers)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Towers)

A hotel room with a large bed, a desk with a chair, a bench, two nightstands, and a window with curtains.

Room, 1 King Bed, Accessible (Towers)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Corner (Towers)

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Suite, 2 Bedrooms, Corner (Towers)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 156 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Corner (with Pantry, Towers)

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Suite, Multiple Beds, Corner (with Pantry, Towers)

  • City view
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free wired internet

View all photos for Penthouse (Towers, Suite)

A high-rise interior with a modern living area featuring a sofa, chairs, and a coffee table, with a cityscape view through large windows.

Penthouse (Towers, Suite)

  • City view
  • 465 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Suite (Jewel Triplex)

A cityscape with a prominent Gothic-style building with green roofs, surrounded by modern high-rise buildings.

Suite (Jewel Triplex)

  • City view
  • 465 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Suite, Multiple Beds (Towers, Skyview)

A modern hotel room with a large bed, a sofa, a desk, and a view of the city.

Suite, Multiple Beds (Towers, Skyview)

  • City view
  • 279 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Suite, Multiple Beds (Towers, Skyview)

A modern hotel room with a large bed, a sofa, a desk, and a view of the city.

Suite, Multiple Beds (Towers, Skyview)

  • City view
  • 325 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free wired internet

View all photos for Executive Studio Suite, 2 Queen Beds, Tower

A modern living room with a sofa, coffee table, lamps, and a painting.

Executive Studio Suite, 2 Queen Beds, Tower

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Accessible Towers Corner Suite with Pantry

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Accessible Towers Corner Suite with Pantry

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free wired internet

View all photos for Accessible Towers Corner Suite

A modern hotel room with a dining area, a sofa set, a chandelier, and a large window with blinds.

Accessible Towers Corner Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free wired internet

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About the area

Located in Manhattan, a neighbourhood in New York, The Towers at Lotte New York Palace is in the entertainment district and near a metro station. Manhattan Cruise Terminal and American Dream are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Lincoln Center and American Museum of Natural History. Travelling with kids? Make time for DreamWorks Water Park, or head to an event or a match at Radio City Music Hall. Visit our New York travel guide
Map
455 Madison Avenue, New York, NY, 10022

What's nearby

  • A Gothic cathedral with pointed spires and intricate window designs, surrounded by modern skyscrapers.
    5th Avenue
    1 min walk - 0.0 km
  • A Christmas tree, illuminated sculptures, and a statue in an urban setting.
    Rockefeller Center
    2 min walk - 0.2 km
  • A historic building with intricate Gothic architecture, featuring pointed arches and detailed stone carvings.
    St. Patrick's Cathedral
    2 min walk - 0.2 km
  • A brightly lit building with neon signs and lights, including "Radio City Music Hall" and "Radio City Music Hall Christmas Spectacular."
    Radio City Music Hall
    6 min walk - 0.6 km
  • Times Square with large billboards and skyscrapers.
    Times Square
    10 min walk - 0.9 km

Getting around

  • 5 Av.-53 St. Station
    3 min walk
  • Grand Central - 42 St. Station
    9 min walk
  • LaGuardia Airport (LGA)
    31 min drive

Restaurants

  • Toasties
    1 min walk
  • Cha CHA Matcha
    1 min walk
  • Just Salad
    2 min walk
  • Tartinery Café - Bar | Olympic Tower
    3 min walk
  • Luckin Coffee
    1 min walk

About this property

The Towers at Lotte New York Palace

  • Luxury boutique hotel in a shopping district
  • A short walk from 5th Avenue and Grand Central Terminal, The Towers at Lotte New York Palace provides shopping on-site, a coffee shop/cafe and a garden. Treat yourself to spa services, such as a body scrub, a facial or a manicure/pedicure. The on-site restaurant, Pomme Palais, offers breakfast and lunch. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Full breakfast (surcharge), a free local area shuttle and valet parking (surcharge)
    • A gift shop, ATM/banking services and a ballroom
    • A lift, luggage storage and newspapers in the reception
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 176 rooms include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
  • More amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
    • Designer toiletries and hairdryers
    • 42-inch plasma TVs with premium channels and DVD players
    • Wardrobes/cupboards, fridges and dishwashers

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  • Spa
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  • Restaurant
  • Air-conditioning
9.0 out of 10, Wonderful, 2,320 reviews
The price is S$710
includes taxes & fees
22 Nov - 23 Nov
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Frequently asked questions

Is The Towers at Lotte New York Palace pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 11 kg per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Towers at Lotte New York Palace?

As of 24 Oct, 2026, prices found for a 1-night stay for 2 adults at The Towers at Lotte New York Palace on 8 Nov, 2026 start from S$1,450, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Towers at Lotte New York Palace?

Valet parking is available for USD 110 per day.

What time is check-in at The Towers at Lotte New York Palace?

Check-in start time: 4:00 PM; check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at The Towers at Lotte New York Palace?

Checkout is at 11:00 AM.

Where is The Towers at Lotte New York Palace located?

This family-friendly New York hotel is located in the entertainment district, within a 5-minute walk of 5th Avenue, Rockefeller Center and St. Patrick's Cathedral. Radio City Music Hall and Grand Central Terminal are also within 10 minutes. 5 Av.-53 St. Station and 51 St. Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Towers at Lotte New York Palace Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 523 out of 713 reviews
Rating 8 - Good. 104 out of 713 reviews
Rating 6 - Okay. 46 out of 713 reviews
Rating 4 - Poor. 19 out of 713 reviews
Rating 2 - Terrible. 21 out of 713 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy our stay here. Clean rooms, great location and very friendly staff.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine. The rooms were clean the staff was kind.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Manhattan! Such a beautiful and elegant property. Great location, great staff. Will make this my go to in NY.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, beautiful rooms, immaculate condition and the most amazing views
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice big and clean. Ambience and views are great. However, hotel can Improve on options available for breakfats
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location. Great views in the Towers.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

True luxury. Ideally located to explore the city. Amazing staff throughout.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
Close to major shopping and multiple dining options
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
The location was awesome and the Christmas decorations lived up to the hotel’s reputation.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great location
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Staff was wonderful. We went for a long weekend to NYC! Location was perfect! Broadway and Times Square were very walkable, as was south part of Central Park. Rooms were comfortable and clean. Staff was very attentive and helpful. We will definitely be back.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service is outstanding
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, staff are very helpful throughout our stay
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Best hotel room in NYC. Convenient, very nice and great servcice
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is always a GREAT place for Christmas time. Best service, location and accommodations.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a very nice and large room with excellent service and location was fantastic.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the incredible location I had a wonderful experience, want to come back
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Smart hotel superbly located
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great here, and surprisingly quiet given the location.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Such beautiful decor and views, generous room size and friendly professional service
Stayed 8 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was spectacular.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with incredible service, spacious rooms, excellent fitness center, and in a great location! I highly recommend this hotel in NYC!
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fabulous. Staff was courteous, prompt and friendly. We will be coming back to stay again.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Lotte towers! Great location, large room!
Stayed 4 nights in Sep 2023