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Reviews of Muong Thanh Luxury Vien Trieu Hotel

4.5 out of 5
Muong Thanh Luxury Vien Trieu Hotel
Bai Duong Zone, Hon Chong Street, Vinh Phuoc Ward, Nha Trang, Khanh Hoa

Reviews

9.0

Wonderful

Rating 10 - Excellent. 27 out of 37 reviews" "
Rating 8 - Good. 5 out of 37 reviews" "
Rating 6 - Okay. 3 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deepsheeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Value for money. Staff were helpful and professional. Breakfast was varied and delicious. Could have had more vegetarian options, though. The property is a stone throw away from the beach. Location is great as the hotel is within walking distance of Hon Chong. There are a couple of convenience stores, cafés etc just a few steps from the hotel. The pool is amazing, reaching a depth up to 1m70. There's a shallow end as well, for kids. I would recommend this hotel. I had a lovely stay.
Stayed 3 nights in Mar 2024
Response from Nguyen Thai Hai - General Manager on 25 Mar,2024
Dear Mr/Ms DeepsheekaOn behalf of the Hotel Management Board, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely, Nguyen Thai HaiGeneral Manager

6/10 Okay

Batsaruul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Dao Duy Trong - Deputy General Manager on 31 Jan,2024
Dear Mrs Amgalan Batsaruul,On behalf of the Hotel Management Board, I would like to thank you for your review.Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. Besides, we sincerely apologize for any inconvenience may cause and highly appreciate your sharing and concern.We are looking forward to welcoming you back to experience the best values at our hotel. Yours sincerely,Dao Duy TrongDeputy General Manager

10/10 Excellent

LAN ANH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great
Response from Dao Duy Trong - Deputy General Manager on 22 Feb,2024
On behalf of the Hotel Management Board, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely, Dao Duy TrongDeputy General Manager

10/10 Excellent

Tai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is excellent, except Wi-Fi is weak.
Stayed 4 nights in Nov 2023
Response from Dao Duy Trong - Deputy General Manager on 20 Nov,2023
On behalf of Mường Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great review.Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. Besides, we sincerely apologize for any inconvenience may cause and highly appreciate your sharing and concern.We are looking forward to welcoming you back to experience the best values at our hotel. Yours sincerely!

10/10 Excellent

Son

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice, very helpful and service was excellent
Stayed 3 nights in Oct 2023
Response from Dao Duy Trong - Deputy General Manager on 27 Oct,2023
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely,

8/10 Good

Vladimir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 25 nights in Sep 2023
Response from Dao Duy Trong - Deputy General Manager on 27 Oct,2023
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely,

10/10 Excellent

Vinay

Stayed 1 night in Jul 2023
Response from Dao Duy Trong - Deputy General Manager on 14 Aug,2023
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely,

10/10 Excellent

thi

Stayed 4 nights in Apr 2023
Response from Nguyen Ich Hieu - General Manager on 12 Jun,2023
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely,

8/10 Good

DUC PHI OANH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are very kind and breakfirst is good
Stayed 1 night in Mar 2023
Response from Nguyen Ich Hieu - General Manager on 20 Mar,2023
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here and would rate the hotel as onr of tje best i have stayed. Staff friendly and helpful. Beautiful hotel
Response from Nguyen Ich Hieu - General Manager on 5 Jan,2023
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely,

6/10 Okay

Phu

Stayed 1 night in Sep 2022

10/10 Excellent

Yobom

Stayed 3 nights in Oct 2022

10/10 Excellent

Rex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Nice location north of Center. More quiet than center but cheap grab ride to center if desired. Nice beach across street. Room was nice and staff is best we have experienced in Nha Trang 🙂
Stayed 3 nights in Sep 2022
Response from Muong Thanh Luxury Vien Trieu hotel on 5 Sept,2022
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment.Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation.We wish to welcome you back to experience the best values at our hotel.Yours sincerely,Nguyen Ich HieuGeneral Manager

10/10 Excellent

Domenico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff and comfort was 10/10 .. Everything was meticulous .. the pool on level 6 was ok , a bit small but did the job in cooling us down when need be.. only downfall, if at all important to the traveller, is that the airport is quite some distance away - over an hour by cab .. other than that , it was close to perfection..oh, and the daily breakfast offering - Superb !
Stayed 3 nights in Jul 2022
Response from Muong Thanh Luxury Vien Trieu Hotel on 29 Jul,2022
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely, Nguyen Ich Hieu General Manager

10/10 Excellent

Su, Lawrenceville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ks đẳng cấp..nhân viên thân thiện...vị trí ngay bãi biển đẹp.
Stayed 2 nights in Jul 2022
Response from Muong Thanh Luxury Vien Trieu hotel on 8 Aug,2022
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely, Nguyen Ich Hieu General Manager

10/10 Excellent

Thi Thuy Duong

Stayed 4 nights in May 2022
Response from Muong Thanh Luxury Vien Trieu hotel on 12 Jun,2022
On behalf of Muong Thanh Luxury Vien Trieu, I would like to thank you for your great comment about our services. Your compliments are the motivation for us to continue to improve better and better, to provide better services in the future. And look forward to welcoming you at the hotel in more times, Once again, thank you for your interest in our hotel services. Best regards! Nguyen Ich Hieu General Manager

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Muong Thanh Luxury Vien Trieu Nha Trang hotel on 20 Dec,2023
On behalf of Mường Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your review.Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. Besides, we sincerely apologize for any inconvenience may cause and highly appreciate your sharing and concern.We are looking forward to welcoming you back to experience the best values at our hotel. Yours sincerely,Dao Duy TrongDeputy General Manager

2/10 Terrible

shihmin

Stayed 2 nights in Oct 2023
Response from Dao Duy Trong - Deputy General Manager on 27 Oct,2023
On behalf of Mường Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your review.Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. Besides, we sincerely apologize for any inconvenience may cause with regards to the Policy of No show full charge as there was no documents provided relating to emergency issue of your end, except our partner's late notification email. We are looking forward to welcoming you back to experience the best values at our hotel. Yours sincerely,

10/10 Excellent

SUNGSIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beautiful sea and good weather in Nha Trang, the friendly staff of the hotel, the comfortable atmosphere and excellent room condition made the trip more enjoyable. I will choose this hotel for the next trip.
Stayed 1 night in Sep 2023
Response from Dao Duy Trong - Deputy General Manager on 19 Sept,2023
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely,

10/10 Excellent

DONGWOOK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Dao Duy Trong - Deputy General Manager on 23 Aug,2023
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely,

10/10 Excellent

SUNGSIK

Stayed 9 nights in Jul 2023
Response from Dao Duy Trong - Deputy General Manager on 1 Aug,2023
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely,

6/10 Okay

JAE BIN

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
elevator is bad.
Stayed 5 nights in Jul 2023
Response from Nguyen Thai Hai - General Manager on 26 Jul,2023
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your positive review.We sincerely apologize for any inconvenience may cause and appreciate your sharing and concern.We always commit to improve our service quality aiming to be more than guests’ expectation. Please rest assured that we are taking appropriate measures to address the mentioned issue and prevent any future occurrence.Wishing to welcome you back to experience the best values at our hotel.Yours sincerely,

10/10 Excellent

SUNGSIK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의 휴가
친절한 직원 맛있는 조식 청결한 방 즐거운 휴식이였어요
Stayed 10 nights in May 2023
Response from Nguyen Ich Hieu - General Manager on 12 Jun,2023
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely,

10/10 Excellent

SUNGSIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Nguyen Ich Hieu - General Manager on 27 Mar,2023
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely,

10/10 Excellent

SUNGSIK

Stayed 7 nights in Mar 2023
Response from Nguyen Ich Hieu - General Manager on 23 Mar,2023
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely,

8/10 Good

Min Kyoung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
해변 바로 옆이어서 놀기 좋고 시내 중심보다 덜 복잡하고 조용해서 좋음
Stayed 2 nights in Feb 2023
Response from Nguyen Ich Hieu - General Manager on 24 Feb,2023
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely,

8/10 Good

Wai Hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional hotel
Good experience
Stayed 2 nights in Jan 2023
Response from Nguyen Ich Hieu - General Manager on 13 Feb,2023
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely,

10/10 Excellent

YOUNGMI

Stayed 1 night in Jan 2023
Response from Nguyen Ich Hieu - General Manager on 30 Jan,2023
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely,

10/10 Excellent

YOON

Response from Nguyen Ich Hieu - General Manager on 9 Mar,2023
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely,

10/10 Excellent

Boohyeong

Stayed 3 nights in Dec 2022
Response from Nguyen Ich Hieu - General Manager on 3 Jan,2023
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely,

10/10 Excellent

ZIN SEOK

Stayed 1 night in Dec 2022
Response from Nguyen Ich Hieu - General Manager on 31 Dec,2022
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely,

10/10 Excellent

Ai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr Gut , Empfehlungen. Bestimmt kommen wir wieder zurück.
Response from Nguyen Ich Hieu - General Manager on 23 Dec,2022
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment. Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation. We wish to welcome you back to experience the best values at our hotel. Yours sincerely,

10/10 Excellent

HOJUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
와이파이가 잘 됐던 부분도 소소하게 만족스러웠고 (나머지 두 숙소에서는 와이파이가 너무 느렸어서..ㅠ) 그 외에도 친절하게 잘 응대해주셔서 좋은 기억으로 남았습니다.
Stayed 2 nights in Sep 2022
Response from Muong Thanh Luxury Vien Trieu hotel on 6 Oct,2022
On behalf of Muong Thanh Luxury Vien Trieu Nha Trang Hotel, I would like to thank you for your great comment as well as compliment.Your feedback means a great deal to us, hence, we always commit to improve our service quality aiming to be more than expectation.We wish to welcome you back to experience the best values at our hotel.Yours sincerely,Nguyen Ich HieuGeneral Manager

10/10 Excellent

Hà

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!!!
Stayed 2 nights in May 2022
Response from Muong Thanh Luxury Vien Trieu hotel on 25 May,2022
On behalf of Muong Thanh Luxury Vien Trieu, I would like to thank you for your great comment about our services. Your compliments are the motivation for us to continue to improve better and better, to provide better sevices in the future. And look forward to welcoming you at the hotel in more times, Once again, thank you for your interest in our hotel sevice. Best regards! Nguyen Ich Hieu General Manager

8/10 Good

Diiep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hành lang khách sạn không có Thông gió cũng như máy lạnh nên mỗi lần đi về hơi nóng làm mình không thoải mái nói điều này với lễ tân họ cũng chỉ cười
Stayed 1 night in Oct 2019

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generelt rigtig godt hotel til alle aldersgrupper
Meget nyt hotel, tæt på strand, egen pool, venligt personale, under vores ophold fik fik personalet til at pynte op til fødselsdag, og som suprise havde de lavet en kage til vores fødselar. Virkelig god bruser😁, lækker udsigt, stor morgenmads buffet mm.
Stayed 4 nights in Mar 2019
Response from Team Sales on 9 Mar,2019
Thank you for sharing your enjoyable experience during your stay at Muong Thanh Luxury Vien Trieu. All the team will be happy to see your compliments posted here. Thank you again for sharing your wonderful feedback. All of us hope to see you at Muong Thanh Luxury Vien Trieu again.