Find Hotels in Niagara Falls - Western New York with Complimentary Breakfast from S$98

"Got there 45 minutes after check in time and was told no rooms were ready…. We waited another 2 hours for our room to be ready. We didn’t get into our room until after 6:00pm"

"Room assigned at check-in had not been cleaned and bed was unmade. Desk staff apologized for inconvenience and immediately assigned substitute room after first inspecting it."

"Yes"

"Heat and AC didn’t work!"

"The hotel is excellent. Don't let the very affordable price fool you. We were very impressed. If you've never been to Lewiston, it will be well worth the trip,"

"Breakfast was good and satisfying! "

"The staff was great. Very helpful and friendly. I have stayed here in the past, but on this visit I could see the need for some major cleaning (staircase carpet}, refurbishment of aged furniture in the room, and replacement of water damaged ceiling tile throughout the facility. If my room is indicative of the condition of others, new mattresses are a must - I spent three nights sunk into the middle of my king bed due to the busted down softness. My key cards took me 6 to 8 tries every time I entered my room, even after asking for new cards. Perhaps new entry mechanisms or doors would be nice. I hope the new owner can restore he grand facade and shine to this facility. E"

"N/A"

"It was a good stay for our to Nigara Falls it was location to the falls and points of interest and to food services"