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Reviews of Kinugawa Onsen Nikko Kinugawa Hotel Mikazuki

3.5 out of 5
Kinugawa Onsen Nikko Kinugawa Hotel Mikazuki
1400 Ohara, Nikko, Tochigi

Reviews

8.0

Very good

Rating 10 - Excellent. 36 out of 89 reviews" "
Rating 8 - Good. 31 out of 89 reviews" "
Rating 6 - Okay. 10 out of 89 reviews" "
Rating 4 - Poor. 6 out of 89 reviews" "
Rating 2 - Terrible. 6 out of 89 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private onsen room was wonderful.

8/10 Good

Masaaki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
食堂も賑やかでとてもよかった。
Stayed 1 night in Aug 2022

8/10 Good

EMI

Stayed 1 night in Jul 2022

10/10 Excellent

benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
find somewhere else
Need modernization. Broken tile, bad food. I had no idea they charged extra for public bath downstairs.
Stayed 1 night in Oct 2019

8/10 Good

Mika

Liked: Cleanliness, staff & service, room comfort
Great for families with small kids
It's great to have a pool and hot spring on site. There are not many eateries in the area, so buffet is good. Because the hotel is big, buffet and hot spring can be very crowded. You many need to adjust time to avoid the crowd. In room bath tub is very dated and looks scary. They charge for towels at the pool, and you cannot avoid it.
Stayed 2 nights in Jul 2019

4/10 Poor

かずのり

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
酒店溫泉浴池整體理想 自助晚餐時間祇安排1小時 太短 要急速進食 若退房時間能夠延遲到11在時 會更好 沒有再訪的意想
Stayed 1 night in Jan 2024

10/10 Excellent

Shuko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
同僚と5人で宿泊しました。人数が多かったですが、一部屋に泊まることができ満足です。部屋からの景色と星空がとても綺麗でした。
Stayed 1 night in Dec 2023

8/10 Good

ヨシノリ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

MASAO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

SATOMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がよかった。
Stayed 1 night in Sep 2023

10/10 Excellent

Fumitaka

Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
九階の露天風呂付客室に泊まりました。 露天風呂は広く、景色も最高でした。 ただ、９階の廊下から部屋全体までカビ臭が少しして気になりました。 また、トイレがウォシュレット付でしたが、ノズルには恐らく以前のお客さんと思われる排泄物が付着しており、そこまで清掃されていなかったのが残念でした。
Stayed 2 nights in Aug 2023

10/10 Excellent

シミズマモル

料理も充実していて良かったです
Stayed 2 nights in Aug 2023

10/10 Excellent

osamu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックアウト後も低料金でプールや温泉を楽しめます。休憩場所も多くお料理も楽しめました。周辺施設も充実していて凄く楽しかったです❣️
Stayed 1 night in Aug 2023

8/10 Good

Marius

Stayed 2 nights in Jul 2023

10/10 Excellent

hisako

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

HATSUMI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
眺めも最高、温泉もよかったです。 少し残念だったのは、ゆばの料理がでてなかった事です。
Stayed 2 nights in Apr 2023

8/10 Good

??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
着いたときの出迎えもよく、何よりビュッフェの質が高くて驚きました。 天気はあいにくでしたが、スパ施設で遊べて満足。ただ、温泉のほか、おぷーろとスパと似たような名称の施設があり、はじめてだとどっちがどっちかわからないので、写真付きなどで最初に説明があると良かった。 それ以外は落とし物や忘れ物の対応も素晴らしく、また行きたいと思います
Stayed 1 night in Apr 2023

10/10 Excellent

キヨミ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リバービューの部屋で清潔だったし、足湯が良い。東武ワールドスクエアが近い。
Stayed 1 night in Apr 2023

8/10 Good

Tsang

Stayed 1 night in Mar 2023

8/10 Good

KUAN LIN

Stayed 1 night in Mar 2023

10/10 Excellent

TAKESHI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
子供には設備が整っていて良いと思います。
Stayed 1 night in Jan 2023

8/10 Good

AKIRA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
教育でできていないホテル
スタッフが多過ぎてタイミングの良いサービス、配慮に欠ける 夜はバイキングが60分しかないので，慌ただしい。シェフの1人（年配の男性）が対応がわるくて不愉快でした。 値段の割に落ち着かないホテルでした。
Stayed 1 night in Nov 2022

10/10 Excellent

TAKAHASHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

あかり

Stayed 1 night in Oct 2022

4/10 Poor

ひろみ

Stayed 1 night in Oct 2022

4/10 Poor

REIKO

Stayed 1 night in Oct 2022

6/10 Okay

Hitoshi

Stayed 1 night in Sep 2022

2/10 Terrible

HIDEAKI

Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
初めて泊まりました
全体的には働いている方の感じも良く外国人が多めですが親切に対応してくださいました。不満に思ったのは朝ご飯は9時半とありましたが、9時過ぎには片付けますと言われて料理等を片付けて掃除を始めていました。毎年色々なホテルに滞在していますが、こんなに早く片付けられてしまう事は無かったので残念に思いました。旅行ではゆっくり起きてゆっくり食べたいのでリピートは無いかなぁ
Stayed 2 nights in Aug 2022

2/10 Terrible

Takashi

Stayed 1 night in Aug 2022

10/10 Excellent

CHIKA

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

SHUJI

Stayed 1 night in Jun 2022

8/10 Good

Toshiyo

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
全体的には、とても素晴らしかったのですが、ひとつだけ残念だったのが、【おぷーろ】の水温が低かった事。水着で家族とゆっくり入っていられる露天風呂をイメージしていたので、水温が低くてゆっくり入っていられなかったのは、期待していただけに残念でした。
Stayed 1 night in May 2022

10/10 Excellent

YUUJI

Stayed 1 night in May 2022

10/10 Excellent

AIJUN

Stayed 1 night in May 2022

2/10 Terrible

YO

Stayed 1 night in May 2022

8/10 Good

shiho

Stayed 1 night in Apr 2022

8/10 Good

CHIMAKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

ISHITANI

Stayed 1 night in Feb 2022

10/10 Excellent

ISHIKAWA

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Eiji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ちょっと残念な宿泊でした
部屋は無駄に広い　掃除は行き届いていた　山側の部屋だったが、あまり見るところが無いので問題はない 駅には近いが周辺はさびしすぎる。 修学旅行の小学生が団体できていたが　動線をうまく振り分けていたのか気にならなかった。夕食のビュッフェはおいしくなかった　特に魚系　カニ脚はとても細かった　ステーキは薄く硬く味が無い。。。残念 スタッフは感じがよかった。
Stayed 1 night in Oct 2021

10/10 Excellent

TAKAYUKI

Stayed 1 night in Oct 2021

8/10 Good

TETSUJI, EDOGAWAKU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
各所に手指用アルコール液が提供されており 感染予防は徹底していると思いました。
Stayed 1 night in Sep 2021