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Reviews of Okunikko Konishi Hotel

3.5 out of 5
Okunikko Konishi Hotel
2549-5, Yumoto-onsen, Nikko, Tochigi-ken

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 68 reviews" "
Rating 8 - Good. 31 out of 68 reviews" "
Rating 6 - Okay. 5 out of 68 reviews" "
Rating 4 - Poor. 9 out of 68 reviews" "
Rating 2 - Terrible. 3 out of 68 reviews" "

7.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ramon

Liked: Cleanliness, staff & service, amenities
Lovely area and great onsen; Good place to stay!
Stayed 2 nights in Oct 2023

4/10 Poor

Michael, Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel of the trip. Very outdated and badly in need of repairs. Carpets worn, ripped, curled. Walls dirty, patchy, with holes. Dark and dingy. Not welcoming. Could not eat at restaurant unless pre-booked, and no others nearby. Microwave packet food was only option. One night was too long for this dump.
Stayed 1 night in May 2023

10/10 Excellent

MACAVEI

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen: excellent; water often "cold" (40C) Monkeys, deer, nature all around. Staff VERY nice, and accommodating. Fire place. Dinner and breakfast amazing, but expensive (we paid as much as for accomodation). Next time we will have half-board less often: too much food.Staff very friendly. A very nice experince.
Stayed 6 nights in Apr 2023

4/10 Poor

Scott

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was a very run down aged hotel. Extremely over priced - perhaps a 1 star hotel. I extremely do no recommend staying here
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Recommended for location, regional food
This hotel's best factor is its location, deep inside the Nikko National Park. Great bus access to go hiking and see the best waterfalls ever. The little town is a hot spring town, which is great, although there is not much besides the hot springs. The hotel room itself was fine and much more spacious than a typical Japanese hotel room. Bed was a little stiff. There is a private semi-outdoor hot spring you can rent for JPY2,500 for 45 minutes, which is great for couples. The private hot spring is rather basic for Japanese standards, but still nice. Service was great. Staff is friendly and one guy gave us good tips on what to see and eat. The food was normal good. Basic breakfast buffet is always welcome, and the dinner included unique regional dishes.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
We stayed at okunikko konishi hotel on our second night in Nikko, out of four night winter trip. I found this hotel's facilities very old, and uncomfortably so, dark and it made me doubt of hotel's cleanliness. The room was spacious. This is probably the point why I booked it. Toilet seat cover had a paper saying it was sterilized but I could smell pee in the toilet room before using it, just smell but it was uncomfortable. The shared toilet near the lobby was better. My husband told me that he saw brownish water in the sink faucet come out in the beginning before it cleared. We think it's a sign of lack of use. We didn't use the room's private shower as we were told the water was weak and it was not onsen water. Shared bath was a really bad experience for me, I slipped on the tile almost fell in the inside bath. Outside I slipped on thin ice and almost fell if not for gripping on the steel bar. On top of that, water was lukewarm in both baths. The saving point was the staff were at least nice. I will not book this place again.
Stayed 1 night in Feb 2018

8/10 Good

lkchew, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel but five star service!
Hotel need to be renovated or touch up. Old, not well maintained and strange smell. However, staff provided 5 stars Services. You will be well taking care of. They even use an Nissan SUV to send my family with 3 children to bus station. Because of the exceptional services provided, I still rated them with 4 stars. But, please think of slight renovation of all the rooms and corridors. And also provide nice aroma and bathing soap and hair shampoo for the room’s bathroom. Remember appearance, hygiene and cleanliness are Japanese number 1 priority for most of the hotel I stayed before. Gambateh!
Stayed 1 night in Nov 2017

8/10 Good

Lindsey, DFW, Texas

Liked: Cleanliness, staff & service
Disliked: Room comfort
Older hotel, but very convenient location
We arrived at the hotel to find out we were halfway through a scheduled time to use the hotel private olsen. This was not communicated before hand and we missed our time. There were yukatas provided to use around the hotel which was kind of fun. There are not dinner/breakfast options outside of the hotel, and the hotel prices are quite high. I recommend getting breakfast food and dinner before checking in or returning for the day. The beds were not comfortable. I put a futon mattress over the bed mattress and that was fine. We could not figure out how to turn the heat down, so it got a bit warm. Great location. Beautiful town very near the lake. The public olsen in the hotel was open 24 hours. Very convenient.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yumoto hot spring
Easy 5 minute walk from yumoto bus stop. Lovely hotel loaded with Japanese charm and hospitality. Had dinner and breakfast on site since very few other locations open in late winter. Sulfur hot springs nearby fed hotel onsens. Be sure to take the walk around the lake to see the "hot" waterfalls on the opposite side. Then walk 7k back to Lake Chuzenji across the plateau if you like. Beautiful with snow fields and mountains all around.

10/10 Excellent

Cherish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
The service was amazing. All of the workers were super friendly and nice. The stay included Japanese cuisine and that was excellent as well.

10/10 Excellent

ISAMU

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
食事がおいしい。暖かいものはアツアツで大変良かった。
Stayed 2 nights in Dec 2023

8/10 Good

Akira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
硫黄温泉に数回はいり、夕食と朝食の美味しい料理を食べ、奥日光の素晴らしい旅でした、雪が降っていましたか、ホテルの案内で無事に到着出来てスタフに感謝、感謝でした。
Stayed 1 night in Dec 2023

8/10 Good

Hakbu

Stayed 1 night in Nov 2023

6/10 Okay

Tak wai

Liked: Staff & service, room comfort
Old facilities but with very good services
It is an old facility. Room is a bit dark. Onsen is small as expected. Yet, food is great, cost is fair. Most important, the staff are extremely helpful and nice.
Stayed 2 nights in Oct 2023

4/10 Poor

Junko

Stayed 1 night in Oct 2023

10/10 Excellent

Yucheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店每一位的服務態度都是一級棒，早餐晚餐都好吃。這間的戶外溫泉泉質和風景真的很棒，附近又有便宜的滑雪場。
Stayed 1 night in Jan 2023

10/10 Excellent

Jaeho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Chu-Yen

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
餐點與服務極為驚艷，硬體設備稍嫌老舊
Stayed 2 nights in Dec 2022

10/10 Excellent

KIMIKO

Stayed 1 night in Dec 2022

8/10 Good

CHIAMEI

Stayed 1 night in Nov 2022

4/10 Poor

??

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
地點好漂亮古蹟但不是很乾淨
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Umeko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

RIKITA

Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
スタッフさんの笑顔がとても素敵で、気軽に話が出来ました。お料理は品数がとても多く、美味しかったかです。そばの実の雑炊は、すごく優しい味でした。温泉も白濁の湯で肌にしっとりとして、気持ちの良いお湯でした。ただ、夜に部屋の中に虫が大量に出て、フロントで殺虫剤を借りて大変でした。
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
全体的に古くいが清潔感はあり。 値段に対してはシーズンなのでたかめだけど、スタッフの対応の良さでカバーしている感じ。
Stayed 1 night in Jul 2021

10/10 Excellent

kohei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素敵なロビー
素敵なロビーでした、温泉も気持ちよかったです
Stayed 1 night in Apr 2021

10/10 Excellent

a, 東京

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物は古いながら、部屋は清潔で居心地良く整えられ、浴衣の羽織りものも気温変化に合わせられるよう二種類用意されていた。 コロナ下でサービスに制約があり、従来行っていたことができないとしながらも、美味しい料理や快適な温泉、チェックイン時間前の荷物預かりなど満足でした。
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

8/10 Good

Thunnapus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Fumie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

HIROYUKI

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2019

8/10 Good

yukio

Liked: Cleanliness, staff & service
部屋も広いし　ご飯も美味しい　建物が古いけど　スタッフが気さくで頑張ってる感あり 湯の湖がとても綺麗でした。
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
建物は昭和だが、接客が素晴らしい
昭和の香りのするホテルですので、施設は古いけれども、とても人が良いと感じた。真夏でも涼しく快適なホテルでした。温泉は硫黄の香りが強い、白濁した温泉です。ツインの部屋でしたが奥に6畳の座敷がある部屋に通してくれ、ゆっくりとくつろぐことが出来ました。普段はツインのベッドだけの（ちいさな椅子と机はあるけれど）のホテルが多いのですが、畳はくつろぎますね！ 夕食も一つ一つに工夫がされていて、どれも美味しかったです。量も十分。 最後、車で出ましたが、車が角を曲がるまでお見送りをしてくれたのにはビックリしました。 年配の男性も多いホテルですが、丁寧な接客に好感が持てました。 WifiはロビーのみFreeで使えました。
Stayed 1 night in Sep 2019

10/10 Excellent

ayopon, Tokyo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊客を喜ばせるイベントが複数あり、素敵な時間を過ごせました❗ツアーは自然を楽しめたり、珍しいお話を聞けたり。 扇投興は初めての挑戦。参加費も取らず、丁寧に教えてくださり、昔の遊びを楽しめて、貴重な経験になりました❗またやりたいと思う程❗ 心配りが細かに行き届いており、素敵な笑顔で気持ちよく滞在できました。 もちろん温泉も気持ち良かったです！特に露天。 違う季節にもまた来たいと思わせるお宿です✨
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
シャワーが残念・・・
部屋も広くて快適でした。 ただ、部屋のシャワーでお湯が出なかったのが残念でした。
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
浴場及び温泉は良かったが朝早くのチェックアウトの手続きが慣れていない方で少し手間どった、チェックインの時の案内は大変親切丁寧でいい感じでした。
Stayed 1 night in Jun 2019

8/10 Good

Tak Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

akira

Liked: Cleanliness, staff & service, room comfort
チェックインのウェルカムドリンク、一息ついて落ち着いてからの部屋への案内が良かった。食事は調理したてが出てくる。 部屋はとても広くて寛げて快適。
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
施設は古めですが、清潔で、行き届いています。従業員の方も親切です。静かな環境で落ち着いて過ごせます。
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Jong-Keun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

sayoko

Disliked: Cleanliness, property conditions & facilities
良いのに惜しい
ホテルが古いから仕方ないのかもしれないけど 清潔にしていると思いますが あちこち壁紙が剥がれ気味だったり しみがあったり（特に洗面所あたり」 お風呂もスタッフさんもよかったのに 女子受けは難しいように思いました
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
従業員及びフロントの対応も親切で感じが良いでした。部屋も清潔でした。茶器が日本茶用の小さめの物だけでしたがコーヒー用のものがあればよいです。

8/10 Good

Yi Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很適合帶小朋友一起旅遊!對小朋友的服務非常棒!飯店屬於傳統的溫泉飯店,硬體設備上沒那麼先進,但是喜歡房間是和洋式,可以自行選擇想要怎麼睡,下次有機會還會再去

10/10 Excellent

to, 千葉県浦安市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コスパは良いと思います。
外国人の彼女とスキー旅行で宿泊しました。 雪の降らない国から日本に遊びに来た彼女と １泊2日で利用しました。 牛肉や刺身が食べられない為、事前に伝えた所 カニや湯葉に変更して対応頂きました。 温泉は、源泉かけ流しで最高でした！！ 貸切風呂も最高です。 ホテル自体は、古いですが特に問題は感じませんでした。 コスパ最高です。
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
奥日光小西ホテル
スキーで利用しました。スキー場から近く、レンタル代も割引がありお得感があります。夕食も満足の内容で楽しい時間が過ごせました。また利用したいと考えます。
Stayed 1 night in Jan 2018

10/10 Excellent

KUO-YEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is spacious and the breakfast is sumptuous.very near the Yumoyo onsen station about 5 mins by walking. I highly recommend you to stay here if come to Nikko.
Stayed 1 night in Nov 2017