Nixons Crossroads Hotels from S$65

"We had to wait on our room. When it was ready we had 2 bedroom suite it was dirty I mean filthy. Previous people clothes folded into the beds of one of our first bedroom with twin beds. Floor full of dirt, sand and food pieces. Showers were not clean the master bathroom tub was clogged. Food in the sinks. Bedroom night stands dirty. Caprisuns pouches in the bed under sheets. We made front desk aware of the issues within 1 hour of us being there. We had to make our own beds first night. Addressed front desk again second day. House keeping came to room and asked what did we want like we were the problem. Left for the day and came back 10:30pm room was still dirty. Third day addressed front desk again to have room properly cleaned it didn’t get done until after 2pm and still was half way cleaned and given dirty wash clothes . I will never stay here ever again ! "

"Great resort! Fabulous indoor pool during. Old weather. "

"Room overlooked the beach"

"I DID NOT USE THE POOL THIS TIME FORGOT MY BATHING SUIT"

"Our first time here. We loved everything thing about it. "

"They let me drive 10 hours and didn’t call to let me know they double booked , so we didn’t have a place to stay when we arrived . Then did nothing to help me get my refund but a phone number . No other hotels had any vacancy even the ones 30 mins away . Had to sleep in the car . "

"Really good hotel "

"Great resort"

"Room was dated, hotel looks beautiful from outside but shows signs of wear on inside. I thought this was a 4 star hotel but it is definitely at best 3 star. Check in is 4, we got there at 4:05 and room was not ready, finally got my keys at 4:55 which after arriving during travel is one of the worse things a hotel can do to you is not have the room ready at check in. Pool was not monitored at all by staff for rowdy and gross behavior, we ended up going down to different hotel to their pool that was actively monitored. we did not have hot water 1 day and I called and they said someone would be right up, i waited for 30 mins then left for the beach assuming someone would come while we were gone, they didnt. Got back called again someone came up right away and told us to turn all the hot water on in all the bathrooms and kitchen and after 5 mins we would have hot water because their system needs the extra to push to get the hot water up…it worked but seems crazy to have to do that. Anyway, room setup was great, 3 bedrooms and 3 bathrooms is perfect for my family and the room had a great view and with some money invested could be a wonderful room. But it needs a renovation, paint, mirror was hanging off wall, hairdryer in master didnt work, all the bathrooms have that fiberglass tub inserts for walls and tubs and shower valves that looks like they are from the 80’s. I would not stay here again. "