Hotels in North City

"We had to wait in an hour and a hald line to check in and get a key...there was no online check in (also, there were many elderly waiting in the line and not offered chairs or assistance). Many of the staff areas were understaffed...with many staff working at least 3 jobs (for instance, at the food bar by the pool there was one person taking orders, making cocktails, AND making the food...so we had another hour wasted just trying to get food) and only one staff member was near another busy family pool (who was supposedly watching the waterslide, running the consessions bar, AND they were running the kids activities). All of the staff looked stressed and miserable, understandably given how they were doing the job of two or three people. The room was clean but noisy..all of the floors creeked and all of the doors on the furniture slammed. The 1 bedroom we stayed in that supposedly fit 4 people had a dinky, run down fold out couch (that one kid barely fit on). It seemed a promising place with the amenities and activities BUT it is sorely understaffed and underserviced...except for the sales staff which are always trying to sell time shares/vacations. We won't bother with this place again."

"Room and hotel seemed very clean but for the price and to charge a resort fee there are a couple things that were disappointing. Instead of 2 queen beds they were double beds which is unusual. And the rooms and hotel itself is extremely dated. For 1 night it worked. "

"Nice clean hotel,friendly staff !"

"The pool was beautiful and very clean. The rooms were also very clean. The staff throughout the property were very helpful and pleasant "

"Nice rooms, great poolside bar but the pool is cold and it’s not heated. Although the weather was great, we only got in the pool once because it was too cold. "

"Always relaxing and clean "

"Super clean"

"Tim checked us in and was very friendly, efficient, excellent costumer service! Clean rooms!"

"Extremely disappointing for the price. We paid extra for a Corner King Room with a bay + city view but were given a 7th-floor room facing the convention center — no city view, no balcony, and not even a pool view. Every corner room shown online appeared to include a balcony, which felt very misleading. The front desk was dismissive. We even asked to downgrade to a standard room just to get a pool or city view at minimum, but were told the hotel was fully booked due to a conference so we were out of luck. To make matters worse, we were charged a $50/day resort fee while both the pool and hot tub were closed for a private event... which is one of the main reasons we chose this hotel. We ended up checking out early and moving to another hotel for the rest of our vacation. Overall, a very disappointing Marriott experience."