North Coast Holiday Rentals

"Resort is beautiful and brand new, but the service is very poor. As VIP Expedia customers, we never received the welcome fruit basket. At the a la carte restaurants, we waited on average 1.5 to 2 hours every night. We tried the Italian, Mexican, and Asian restaurants, and all were the same long wait time due to staff shortage . Half of the tables at the restaurants were available but they had no staff to serve the tables. I have a 6-year-old and a 4-year-old, and waiting that long is unacceptable. I was not alone, many people were frustrated and disappointed. The coffee bar ran out of pastries every morning, and the wait for a coffee was about 30 minutes. At the pool and beach bars, we waited 20 minutes just to be noticed. There is no customer service. For a resort this size, one coffee shop and four restaurants with no staff is unacceptable. Half the trip was spent just waiting."

"Best vacation ever! The entertainment staff Thunder and Brittne made the entire experince worth it. We spent every day by the pool dancing and having fun. Then every evening up by the restaurants enjoying the music and entertainment up there as well! 100% would go back again and again. Even looking into a timeshare there. "

"The food was delicious the staff were very nice the atmosphere was great "

"Princess Senses Mangrove -adults only is a beautiful resort. Great ocean and pool views from our room. The staff are friendly. It was nice to have transportation from the lobby to our building. Many restaurant options but get there early bc some restaurants get busy bc guests from the other resort eat there too. "

"All meals were served fresh and well prepared and there were a wide variety of foods available for the guests to choose from."

"This was a very fun family-friendly resort. The entertainment was top notch."

"I would not recommend this hotel to anyone. Traveled for my birthday and from the time we landed to the hotel there was nonstop bad service and misinformation. The staff in relations lounge went above and beyond to assist us despite the challenges. "

"The outside area and dinning was nice. The activities were nice as well. Food options were good! The only thing was the rooms. They were not clean. When the cleaning staff came to clean, they left the same dirty pillow cases on. Also, the towels and rags were not as clean. It looked used. The taxis were expensive from the hotel. "

"3.5 ⭐ – Good stay overall Clean rooms, friendly staff, and very good food. Be aware the hotel is not directly on the beach — you need to cross the strip (staff assist), and beach chairs cost extra. Minibar could be better stocked with local beer options. Overall, we enjoyed our stay, just important to know what to expect."