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"10 out of 10 when it comes to this hotel stay! I wish we were here longer because the onsen and spa was so relaxing. The rooftop bar vibes overlooked the whole city and it’s just amazing!"

"staff was friendly, property is clean and new. managed by a thai hotel chain. we even got an upgrade to a corner room. "

"⭐⭐⭐⭐⭐ 5-Star Plus Experience! We absolutely loved our stay at this beautiful hotel right across from Universal Studios Japan! Everything was stunning—super spacious, sparkling clean, and so thoughtfully designed. The view of the ocean was breathtaking, and the location couldn’t be more perfect—just minutes away from both Universal Studios and the train station. What really made the experience unforgettable was the exceptional customer service—the staff went above and beyond to make us feel welcome and comfortable. We originally booked for just one night, but we enjoyed it so much we decided to stay another night! A tip for future guests: Definitely book through Expedia! The price was significantly better than booking directly at the hotel, and it made a huge difference when we extended our stay. Out of all the hotels we stayed at during our time in Japan, this one was by far the most spacious, the most comfortable, and overall the best. We highly recommend it—5 stars plus! 🌟🌟🌟🌟🌟+"

"Awesome place, very clean and friendly staff. I would stay in this hotel again"

"You can find cheaper, but if you have money to stay in a pricey area and don't mind baaic rooms its good. Very high quality customer service."

"Clean. Nice rooms with comfortable beds."

"Very handy location with easy access to transport thru Namba station. Dotonbori is within 50 metres of hotel, so great for a visit."

"Very clean "

"This was a great hotel and conveniently located next to Universal Osaka and the train station. Hotel rooms were clean and bathroom was spacious. Would definitely stay here again!"