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"Our stay at the Lodge was very nice. The property is beautiful and the rooms were very comfortable; especially the bed! We arrived at 2:00 pm and checked on our rooms and the lady at the desk said they had nothing ready for check in. We were there for a wedding and hoped to get in to at least one room early to change for the wedding. I know early check in is based on availability. Being told no was not the problem, her rudeness was. We went back 10 minutes later asking a gentleman at the front desk about the probability of getting into one of the rooms in time to change and he said both your rooms are ready. His kindness was greatly appreciated. "