Hotels in Northern Estates

"A large piece of tile fail of the swim up bar and smashed my foot. RAU didn’t seem to be real concerned with the situation"

"Very nice property. Well maintained. Beach is beautiful. We loved it!"

"This was not a hotel but a motel. It was not as described on the website. Customs officers at the airport never heard of the hotel and had to look it up The bathroom was subpar. No where to hang your clothes, only one chair, the bedroom door had holes that you could see outside. The was no changing of linen until you asked for it and then they exchanged it when you gave them your previous towel. There was only one bin which was in the bathroom. If you were expecting to get a good night sleep you had music playing till 2 to 3 o’clock in the morning. The only good thing was you had hot water and the beach was near."

"It was a nice resort, clean and very helpful staff. I had a wonderful time. The food options were great. Enjoyed my stay"

"The service was excellent with Privilege Service that gives you special butler service that caters to your needs, such as reservations service for restaurants , room care, luggage delivery to and from your room. You also have service on the breach such as towels delivered, drinks and snacks. Everyone was so friendly it made me and my family feel very special."

"Staff was amazing, room was great! We fulljoyed ourselves"

"I was excited but my excitement turned into disappointment almost immediately after arriving. Staff were kinda “so-so” with their attitude, not friendly, not rude. Just kinda “THERE”. They had more excitement for other travelers so maybe it was just me. Anyway, I asked a staff member at the ice cream bar on 4/28 between 9pm and 10pm if she could point me to the grapenut ice cream, and she just pointed in the direction, didn’t say a word. So I asked again. In the rudest fashion she removed the entire tub from the freezer of the ice cream and just sat it there on the counter. Still didn’t say a word. My daughter said she gave her the same attitude. There was mold in the shower at the bottom of the glass as well as mold growing on the over head shower. Volleyball was fun. The entertainers were great. Staff- NO 0/10. Cleanliness in the room for a 5 star resort?? NO. 0/10. Right outside of the property there is mounds of trash, potholes, sitting water with mosquitos. Do better."

"Food was excellent. staff was very polite"

"The breaKfast was very good and staff very attentivr The room was clean and the air conditioning kep it nice and cool "