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Reviews of Ryokan Kawahiro

2.5 out of 5
Ryokan Kawahiro
7819 Toyosato, Nozawaonsen, Nagano

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 25 reviews" "
Rating 8 - Good. 7 out of 25 reviews" "
Rating 6 - Okay. 3 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Lionel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, right next to the ski resort . also walkable to center of town. Great breakfast and clean room and facilities. It was my first time in a Ryokan accomodation i thought the beds are a bit hard but i supposed thats normal for traditional setup for beds on the floor.
Stayed 4 nights in Feb 2024

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next to Gondola
Great ski-in ski-out location right next to the main gondola. Cozy building with onsen. About 5min walk to restaurants. Very efficient and pleasant stay. On check-out day parking only until 10am, so need to use day-trip lot.
Stayed 1 night in Feb 2021

10/10 Excellent

Alexandre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nozawa Onsen Kawahiro
Amazing location, great japanese breakfast right in front of the slopes. Sleeping on tatami mats was more confortable than expected. The town is amazing, but with the type of crowd it feels a little bit like Aspen or Jackson Hole in the US...great views of the valley and the sea from the top of the mountain.
Stayed 1 night in Feb 2020
Response from フロント　こうの on 27 Mar,2020
昔ながらの当館をご利用いただきましてありがとうございます。 今後とも、よろしくお願いいたします。

10/10 Excellent

Russell, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff working here were excellent. Drying room is large and easy to access. We didn’t really use the Onsen since we wanted to try out some of the ones around town. The hallways are chilly, but this is completely acceptable in such a large building. We had a nice view from the room and plenty of space. Good temperature control in the room. Being right in front of the gondola was awesome. Breakfast was great.
Stayed 3 nights in Feb 2020
Response from フロント　こうの on 27 Mar,2020
野沢温泉を楽しんでいただきましてありがとうございます。 今後とも、よろしくお願いいたします。

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed warmly by the lovely hosts (good English speakers too which helped), even being allowed into our rooms (we just expected luggage drop) a few hours before check-in. Delicious Japanese and western breakfasts, clean and relaxing onsens. Location perfect, right next to slopes (handy in Spring when no snow in village but still a snowy outlook onto slopes), ski lifts (can buy lift tickets here) and shuttle to other ski lifts and ski school. Quick walk down to village for restaurants, shops and onsens. Uphill walk home was quick (the quicker the better to warm us up!). Rooms were traditional Japanese so only table and cushions and futons (a little thin, but there were ample doonas and cushions to pad up) on tatami mats which was a good traditional experience and we weren't hanging around in the room much (too much skiing, eating, shopping and bathing to do!). Next door to ski hire shop with discount for hotel guests. Craft beer bar and restaurants nearby. Would definitely stay here again. Hopefully return to Nozawa Onsen again very soon!
Stayed 5 nights in Mar 2019

10/10 Excellent

Kel, Vancouver, Canada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is awesome across from the main Nagasaka gondola. The rooms are very basic by western standards. The dining experience at the Ryokan is excellent. The owner and his son are very kind and helpful.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Gavin, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This lodge is literally 30 metres from the main gondola up the mountain. At lunchtime (which is a bargain at about 1000 yen for a huge bowl of noodles or rice with meat) you can ski straight to the door and walk in boots on. Onsen small but nice and staff were incredibly helpful. They have English speaking staff from overseas and even some very good English speakers in the restaurant serving area. Breakfast also very good, and despite them serving a traditional Japanese dinner we didn’t feel hungry enough after breakfast and lunch. Of course the rooms are tatami mats, and sleeping on the floor, but have safe, TV and small table with cushions for resting. It’s better to stay at the mountain and walk the 5-10 minutes into town without ski gear than the other way round. Would definitely stay here again.
Stayed 3 nights in Jan 2019
Response from Ryokan Kawahiro on 6 Mar,2019
Thank you for choosing Kawahiro,we are glad you enjoyed your stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location ski to door
We loved our stay here. Great breakfasts, great location for skiing and not far into the middle of the village. Lovely hosts, love the onsen. We would stay here again.
Stayed 10 nights in Jan 2018

10/10 Excellent

Tatsunari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とにかくゲレンデから近いのがgood!でした。 施設も使い易かったですが、部屋にティッシュペーパーが無かったのが残念。聞けば良かったかな。
Stayed 1 night in Mar 2020
Response from フロント　こうの on 27 Mar,2020
申し訳ございません。 通常はお部屋に置いておりますが、昨今のフェイクニュースで野沢温泉も、ペーパー類がなくなってしまいました。 多少のキープはありましたが、当館もハラハラしておりました。 申し訳ございません。 今後とも、よろしくお願いいたします。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from フロント　こうの on 27 Mar,2020
ありがとうございます。 また、当館においでください。 よろしくお願いいたします。

6/10 Okay

CHANGKAE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
食事は決して良いとは言えなない。病院食にお鍋がついた感じで。ゲレンデの前だかろら許せますがサービス等で
Stayed 1 night in Feb 2020
Response from こうの on 22 Feb,2020
ありがとうございます。 食事の内容を再度研究いたします。 よろしくお願いいたします。

8/10 Good

幸

Travelled with family
Liked: Cleanliness, staff & service, room comfort
宿の部屋の説明がはっきりと
Stayed 1 night in Dec 2019
Response from こうの on 20 Feb,2020
ありがとうございます。 説明の文章等を置くようにいたします。

6/10 Okay

TOSHIKI

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離雪場很近，而且有乾燥室，有提供早餐。 美中不足，浴場的熱水池有些太燙。
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
次回は別のところに宿泊します
初日の晩はせんべい敷布団一枚のみが襖の中に。翌朝腰が痛くて、もう一枚貰えるようにお願いしてなんとか二日目は。７：３０朝食の電話、その時には全ての部屋の全朝食がテーブルに、前日に ７：３０、８：００、８：３０の選択肢もなし。少しでも遅れていけば冷たい卵に冷たいトースト。なぜトースター置いて自分でトーストさせないのだろうか？なぜビュッフェのスクランブルエッグやベーコン、ハムのように保温状態で、客が座ってからサービングしないのか？友人の泊まったお迎えのホテル大滝（値段もさほど変わらず）はその逆で全て温かいものを食べさせたいというサービス。寒い時に冷たい食事は悲しかった。共同トイレの和式室は、尿のシミが床（なぜか壁紙のような素材）ににたくさんあって不衛生な印象。全館禁煙はありがたかった。無料wifiも好意的。
Stayed 2 nights in Feb 2019
Response from masa on 6 Mar,2019
今後検討します。 ありがとうございます。

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの皆様親切でした。
Stayed 1 night in Feb 2019
Response from masa on 6 Mar,2019
今後とも、よろしくお願いいたします。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゴンドラリフト乗りがの目の前、内湯があり最高の宿。
Stayed 1 night in Jan 2019
Response from masa on 6 Mar,2019
ありがとうございます。 また、おいでください。

8/10 Good

lun, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to snow park. Nice
Breakfast is ok. Close to snow park. Nice staff! Love it
Stayed 4 nights in Mar 2018

6/10 Okay

kenken

Liked: Staff & service
ゲレンデ直近で便利！
長坂ゲレンデに面した宿でスキーに最適。宿の入口付近で荷物の積み下ろしが可能なので便利です。駐車場は宿の隣には2台程度であとは徒歩5分程度離れた場所になります。入浴時間が16時～22時と短いのが残念。朝風呂には入れません。エレベーターが無いので最上階（3階）だと少し大変。トイレは部屋にはありませんが、室外に共同トイレ（男女別）があちらこちらにありウォシュレットで快適です。朝食はビュッフェではありませんが普通のレベルでおいしいです。
Stayed 2 nights in Mar 2018

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
鄰近雪場的好地點
旅店就在長坂纜車站旁十分便利！ 簡單、乾淨的日式傳統房間，洗手間維持得很乾淨，最棒的是有溫泉可泡！ 早餐分量對於滑雪的人來說，似乎有點少。如果可以增加一些蛋白質的食物將會更好。 唯一缺點是，某些地板會連動，如果就寢時旁邊房間有人走動，有時會牽動到榻榻米睡舖的地板。
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゲレンデ近くの、また宿泊したい宿
今回初めての野沢温泉スキー場利用の為に宿泊させていただきましたが、ゲレンデも目の前で大変便利な宿でした。 また、急な朝食時間の変更やレイトチェックアウトにも、迅速に、ご対応していただき大変助かりました。 ありがとうございました。 是非、来年もお世話になりたいと思います。