Outdoor pool, pool loungers
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Reviews of Tanoa International Dateline Hotel

4 out of 5
Tanoa International Dateline Hotel
Vuna Road, Nuku'alofa

Reviews

8.0

Very good

Rating 10 - Excellent. 54 out of 141 reviews" "
Rating 8 - Good. 45 out of 141 reviews" "
Rating 6 - Okay. 28 out of 141 reviews" "
Rating 4 - Poor. 10 out of 141 reviews" "
Rating 2 - Terrible. 4 out of 141 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kipiloti Toi

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Property needs updated
Stayed 5 nights in Mar 2024
Response from Sheron Kumar on 22 Apr,2024
Thank you Kipiloti, your comment is noted and we will work towards it.Malo

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
The best place to stay on the island. The food is okay but needs more variety.
Stayed 3 nights in Mar 2024
Response from Sheron Kumar on 22 Apr,2024
Thank you for your feedback Shane, i will pass your comments to Group Chef for review. Malo

10/10 Excellent

Ofa

Stayed 1 night in Mar 2024
Response from Sheron Kumar on 22 Apr,2024
Thank you Ofa

10/10 Excellent

Ane, Salt Lake City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and staffing were very nice
Stayed 4 nights in Mar 2024
Response from Sheron Kumar on 22 Apr,2024
Thank you Ane, Hope to see you soon.

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a day to swim and the pool was a welcome relief to the heat. We were able to order food poolside as well. The property is clean and staff is welcoming.
Stayed 1 night in Feb 2024
Response from Sheron Kumar on 22 Apr,2024
Thank you Ashley for your positive feedback. Hope to see you soon.Malo

10/10 Excellent

Stenley

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Tano'a Hotel the best
Stayed 2 nights in Jan 2024
Response from Sheron Kumar on 19 Feb,2024
Thank you Stenley, Hope to see you with us soon. Malo

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sheron Kumar on 19 Feb,2024
Thank you John

6/10 Okay

John

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was not clean and expensive and run down. Staff varied from great to bad. Not value for money at all well over priced for the product.
Stayed 1 night in Jan 2024
Response from Sheron Kumar on 19 Feb,2024
Thank you John, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations.This is very disappointing to hear, but we hope you give us another chance to make it up to you.Malokind Regards

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sheron Kumar on 19 Feb,2024
Thank you Josh

10/10 Excellent

Osana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Sheron Kumar on 19 Feb,2024
thank you Osana

6/10 Okay

Nasili, Auckland

Liked: Cleanliness, staff & service
House keeing could be better
Stayed 5 nights in Dec 2023

8/10 Good

feliuaki

Liked: Cleanliness, staff & service, amenities
Stayed 11 nights in Dec 2023

10/10 Excellent

Rodney

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels for the local market. Staff is very friendly and always ready to assist with everything they can. A bit noisy during the rush hours as it is on the main road, but this is also a plus to easily get a cab or walk to restaurants and some poi
Stayed 3 nights in Dec 2023

4/10 Poor

TA CHUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

Neini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sheron Kumar on 2 Dec,2023
Thank you Neini

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
OK
I thought this would be a top notch option based on other tanoa offerings. It was OK, but probably overpriced for Tonga.
Stayed 4 nights in Oct 2023
Response from Sheron Kumar on 2 Dec,2023
Thank you for taking your time out to give your feedback.We will share your comments with Management and relook at pricing. Malo Kind regards

6/10 Okay

Eddie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff were lovely. Towels in the rooms were slow to be replaced. No eveing entertainment which was unfortunate but otherwise one of the nicest places to stay in Nuku'alofa..
Stayed 5 nights in Oct 2023
Response from Sheron Kumar on 2 Dec,2023
Malo Eddie,We apricate you providing us with your feedback. Will definitely put entertainment as a process improvement request. Kind regards

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Ms Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car parking was terrible-not enough space and horrible driveway. Tour office was great in particular Belinda was great! She helped us book a whale tour and kept us informed. Staff all friendly, good food. Rooms are a bit dated for the price they charge. Gym needs a clean, and sterilise. Pleasant stay and very handy location to central town. Very easy walk.
Stayed 5 nights in Aug 2023

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of pros staying at Tanoa Nuku’alofa and a handful of cons. Pros: Super convenient location, easy walk to town, restaurants, markets, easy 20 min walk to catch ferry boat to Pangaimotu. Having breakfast (great options) at the hotel was a major plus (especially traveling with 3 children), plus utilized their restaurant for an occasional lunch and dinner. Food was excellent. Room AC worked great. Hot water for showers felt so good (considering hot water is a luxury in Tonga). Wifi worked well for the majority of our stay (4 nights). The service and staff (at restaurant and room turnover service) was excellent! They brought us an extra bed for our family of 5. Appreciated that immensely. In house ATM, and ability to exchange a bit of money at the front desk. Amazing ocean view from our two rooms. Cons: On 2 of our nights, it was really noisy. There was a celebration and live band (which we were made aware of) that played past what we were notified of. The after party were many and loud. I am Tongan and I get that Tongans enjoy life, laugh and have fun (and I love that) but it is frustrating when we’ve had a long day of travel and we cant manage to sleep because of the noise. Tanoa front desk told us that they had done all they could… We also were roomed next to a wedding party that was up at 5:30am one morning getting ready and blasting their music… super inconsiderate. Overall TANOA is a super convenient place to stay but is not a quiet option.
Stayed 4 nights in Jul 2023

10/10 Excellent

Alisi

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Breakfast buffet was great and the staff were very welcoming. We will be staying at Tanoa for our next trip. Oh and housekeeping was on point with fresh towels and clean room every day. Much Mahalos
Stayed 7 nights in Jun 2023
Response from Sheron Kumar on 7 Jul,2023
Hello Alisi, Thank you for taking your time out and give us your Feedback. I am very pleased to hear that our team members made your stay pleasant. Hope your next trip is around the corner.Malo

10/10 Excellent

Rajesh

Stayed 7 nights in Jun 2023
Response from Sheron Kumar on 27 Jun,2023
Thank you Rajesh

6/10 Okay

Catherine

Liked: Cleanliness
Stayed 2 nights in Jun 2023
Response from Sheron Kumar on 25 Jun,2023
Thank you Catherine

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Sheron Kumar on 22 Jun,2023
Malo

10/10 Excellent

Rosanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Across the beach and 5 mins to market. Staff are very nice and accommodating. Always has a smile in their face and very efficient if you need or want anything. The ladies at the breakfast are si nice. Gani from front desk help sort out my internet issue and the ladies at the lobby bar/restaurant are so happy to serve us. Tongan hospitality at its best! Room was very clean. Had all we need. Thanks to our room attendant who always made it spotless. Kudos to all the staff at Tanoa International Dateline Hotel. Par excellence!
Stayed 3 nights in Jun 2023
Response from Sheron Kumar on 17 Jun,2023
Hello Rosanna,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.Malo

6/10 Okay

Mokalagi

Travelled with family
Disliked: Staff & service
Very expensive and average service
Stayed 3 nights in May 2023
Response from Sheron Kumar on 17 Jun,2023
Hello Mokalagi, I am very sorry to hear that your stay at the hotel was not up to par. Despite this, we hope to be able to welcome you back. Please do email me directly (sheron@tanoahotels.com) and i will personally offer you best rate.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service
Staff was super friendly. Comfortable bed. Mini fridge.
Stayed 2 nights in Mar 2023

6/10 Okay

Diane

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but, needs housekeeping help.
The hotel is nice, unfortunately, the housekeeping is very poorly run. No pool towels, room not cleaned daily, if at all, trash not removed from room, hard to obtain clean towels and we had to find our own toilet paper two days in a row.
Stayed 2 nights in Feb 2023

6/10 Okay

Michelangelo

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
It was ok the only things wrong was the Wi-Fi speed and then trying to up sell you for a faster service and there were ants
Stayed 2 nights in Feb 2023

8/10 Good

Valeriu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Position
Stayed 4 nights in Jan 2023

10/10 Excellent

Mite

Stayed 4 nights in Jan 2023

8/10 Good

Kipiloti

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I will stay at Tanoa again. I totally feel safe there.
Stayed 5 nights in Nov 2022

8/10 Good

Katalina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked the swimming pool, the range of eating options, the breakfasts, the spacious foyer and good view
Stayed 4 nights in Nov 2022

10/10 Excellent

Malia

Stayed 5 nights in Nov 2022

8/10 Good

Akinita

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful and supportive staff! Clean, tidy attractive facility! I looked forward to eating young coconut for breakfast and drinking its juice however this wasn’t part of the menu maybe this is something you could consider adding to the variety of food for breakfast Limited local produce Ava
Stayed 2 nights in Oct 2022
Response from Sheron Kumar on 8 Nov,2022
Dear Akinita,Thank you for taking the time to review your stay with us. I will share your feedback with our team members and will thank them for the service they have provided. Your other feedback is noted as well and some of my team members are already working on getting Coconuts supplied to us. Hoping to see you again soon.Malo Kind Regards

10/10 Excellent

Douglas

Stayed 1 night in Sep 2022

10/10 Excellent

Gardenia, sydney, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest hotel in nukualofa we’ve stayed in! Third time staying here it’s our go to hotel!
Stayed 5 nights in Feb 2019
Response from Sheron Kumar on 10 Mar,2020
Malo e lelei Gardenia, Thank you for choosing to stay with us again. Happy to see this was your 3rd stay with us and hope to have for may more times. Thank you from Tanoa family

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from kajal on 27 Feb,2020
thank you

8/10 Good

Em

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the updated eco friendly-electric card setting in the room! Impressed!
Stayed 2 nights in Dec 2019
Response from sheron on 5 Feb,2020
Malo lelei, Thank you for acknowledging the effort we have towards energy saving. Hope to see you soon

4/10 Poor

Pete

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The people are what make Tonga so special. Other than that, do not expect anything amazing. The breakfast buffet is adequate and the staff are what make your breakfast experience memorable. The restaurant is often out of ingredients so your first or second choice for lunch or dinner is often not avaliable. This is common across Tongan hospitality. Two wheelchair accessible rooms where the drainage hasn't been configured very well and the bathroom floors flood during your shower. The tiles when wet are dangerously slippery throughout the room. During the storm our room flooded and necessitated that we change rooms at 1am in the morning. Outdoor furniture is very comfortable and high quality however the atmosphere definitely lacked, very rarely music being played to create the atmosphere. I wish they would pick better times of the day or even night than the middle of the afternoon to drain the sewage tanks by the pool and bar. The smell was unbearable. The house keeping is very slow to clean rooms often in our room upwards of an hour and the room is still not cleaned. The towels are washed rather than replaced daily meaning your room is without towels for up to 6 hours a day. The cups and dishes are not cleaned in the rooms. The housekeeping staff also speak in Tongan in front of you and giggle which I found a bit unprofessional. The gym is hardly functional, never cleaned and equipment scattered often blocking access to other machines.
Stayed 11 nights in Dec 2019
Response from Sheron on 5 Feb,2020
Malo lelei Pete, Thank you for your time and for the detailed feedback about your stay. Disappointed to hear that we did not meet you expectations in some areas. We will look into this in detail and share your feedback to trainee our team members to uplift the service Tanoa is known for. Hope to see you again soon. Malo

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We really enjoy our time staying in Tanoa.
Stayed 7 nights in Dec 2019
Response from sheron on 5 Feb,2020
Malo lelei, Thank you for the review. Happy to see you have enjoyed your stay with us. and hope to well you again soon. Malo

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
I had a great stay here. The staff is great. The food is great. Their internet is a bit of a disaster and really doesn’t work well. I would definitely stay here again. I also like how they have pre set fees for late check out. 80top for a 5pm checkout.
Stayed 1 night in Dec 2019
Response from Sheron on 5 Feb,2020
Malo lelei Christopher, Really appreciate you taking out time to give your feedback. Will share your feedback on Internet with our IT Team and to understand the reason and if we are able to get some back up for future. Hope to welcome you soon.

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The property and the rooms were not clean. Would not recommend.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Stayed 4 nights in Dec 2019
Response from Sheron kumar on 5 Feb,2020
Thank you

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities, friendly service
Stayed 2 nights in Dec 2019
Response from Sheron kumar on 5 Feb,2020
Malo, Thank you for taking out your time to give your feedback. Will share your feedback with our staffs. Hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A clean, modern hotel. The onsite restaurant is handy, because there's not much going on nearby in Nuku'alofa
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel love the breakfast staff were very friendly
Stayed 5 nights in Nov 2019

10/10 Excellent

Manisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here. The people who work there are so friendly and so nice, I really felt at home. It's close to town to walk to wherever and the restaurant on site is good too. Absolutely loved the morning buffet breakfast!!!
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2019