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Reviews of Hotel Sincere Smile Bagan

2.5 out of 5
Hotel Sincere Smile Bagan
New Lawka Nandar Pagoda, Chauk-Nyaung Road, Anwratha Ward, Nyaung-U

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 41 reviews" "
Rating 8 - Good. 19 out of 41 reviews" "
Rating 6 - Okay. 2 out of 41 reviews" "
Rating 4 - Poor. 0 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jules, Australia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean little twin share room. Decent breakfast. Very helpful staff.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the breakfast was really good. Don’t use the laundry service because it is way over priced. I paid $20US for a small bag of clothing. I spoke with reception and they couldn’t care less! The restaurant was also incredibly slow and the food was average at best.
Stayed 2 nights in Jan 2020
Response from khin on 9 Jan,2020
Dear Sir Thank Your for your feedback .We will note and share our hotel staff.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is very good and the breakfast buffet is tasty.
Stayed 1 night in Aug 2019
Response from kh on 26 Aug,2019
Dear Sir Thank you for your information. We will note and share your feedback.

8/10 Good

Cecilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice decorated outside area
When i got there the pool was out if service which is one of my main reason for choosing a hotel with a pool so i only stayed 1 night.
Stayed 1 night in May 2019
Response from Khin on 9 May,2019
Dear Sir Thank You for your feedback. We will note and share our hotel's staff.Have a nice day.

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018
Response from Khin on 8 Jan,2019
Dear Sir Thank You for your feedback. We will note and share our hotel's staff. Have a nice day.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff make for a superb stay!
Great staff and nice grounds. Hotel is a little dated but that is to be xpected. Staff was helpful in renting scooter and getting boat tickets. Food from onsite restaurant was good in addition to a nice breakfast buffet.
Stayed 3 nights in Jan 2019
Response from Khin on 8 Jan,2019
Dear Sir Thank You for your feedback. We will note and share our hotel's staff. Have a nice day.

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Good and comfortable hotel. Helpful staff. The people who rent bikes just outside of the hotel are great!
Stayed 1 night in Aug 2018
Response from Khin on 4 Sept,2018
Dear Sir Thank You for your feedback. We will note and share our hotel's staff. Have a nice day.

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean rooms
The hotel was in a good location, nice clean rooms. Staff were friendly and helpful. We didn’t use the pool because you couldn’t see the bottom so weren’t game to go in. Wifi was average but that’s all of Myanmar. We would stay again
Stayed 3 nights in Jun 2018
Response from Thidar on 15 Jun,2018
Thank You for your feedback. We will note that.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, nice hotel.
Stayed 4 nights in Jan 2018
Response from Khin Thidar Win on 2 Feb,2018
Thank You for your feedback

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, room comfort
Good for the price
Good hotel for the price. Good breakfast. Nice pool. Rooms are a bit old. Bathroom arent the best. But for the price, its a good deal. Well located. I would recommend it. Staff was great. Front desk is very helpful. Bed is a little hard. Balcony are extremely tiny.
Stayed 4 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolutely amazing staff!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Very good value hotel. Excellent service. Great breakfast. New Bagan is the best area to stay in the greater Bagan area. Hotel had warm and friendly feeling in every aspect of our 3 day stay there.

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
New Bagan is a dusty town, ( or muddy when wet) but the hotel did a good job at keeping both out. A new hotel, set just inside the main town (really a small village), so a walk or cycle ride required to go anywhere. The room was very comfortable with very good lighting. The staff were friendly and helpful. Breakfast was in an outside courtyard, but typical of Myanmar only average, except for yogurt, a nice touch! Every thing in the hotel was priced in US Dollars which, in my opinion, is a bit of a rip off.

10/10 Excellent

Josephine, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small setting, cozy, clean, quiet, friendly hotel
Lovely stay, we extended for second night.

10/10 Excellent

Josephine, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in Bagan
We had a wonderful stay. Khin the manager and her staff are very attentive and answered all our questions. They helped us to reconfirm our bus pickup and best pagoda to visit. Will come back for sure

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Modern Clean Hotel with a great breakfast!
Lovely hotel, great breakfast on offer in a lovely garden. Hotel staff were fantastic, can hire e-bikes directly and overall a really happy experience!

8/10 Good

Brady, malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taxi driver and receptionist had very good english

10/10 Excellent

Cheryl, Yorab LInda, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
My daughter and her 5 friends stayed here while on a Semester At Sea voyage around the world. They loved the hotel and its proximity to the pagodas. They rented e-bikes and travelled all over. The breakfast was delicious and the staff allowed them to check-in at 7:30 in the morning after they had been up all night on a bus from Yangon. The staff was nice and the rooms were comfortable and clean.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Everything was just superb! The room was comfortable, clean, hot water was definitely HOT! I loved the set of refillable toiletries in the bathroom. And it was the most comfortable bed during my whole trip in Myanmar so far! Also we booked e-bike and bus tickets to Kalaw at reception. Breakfast also was amazing, I loved the Egg station, were you could get eggs cooked the way you like it the most.
Stayed 2 nights in Jan 2020
Response from khin on 18 Feb,2020
Dear Sir Thank Your for your feedback .We will note and share our hotel staff.

8/10 Good

dko9N, Bangkok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean. Hotel design. Have pool. Price reasonable.
Stayed 1 night in Jan 2020
Response from khin on 18 Feb,2020
Dear Sir Thank Your for your feedback .We will note and share our hotel staff.

8/10 Good

Cristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel mit gutem Swimmingpool und fantastischen Frühstück. Das einzige zu beklagen ist, dass die Rezeption mit dem Taxi Service Geld machen indem sie die Gäste einen teuren taxi organisieren, wobei viele Leute wissen, das die Preise nicht stimmen.
Stayed 4 nights in Oct 2019
Response from khin on 5 Nov,2019
Dear Sir Thank You for your feedback. We will note and share our hotel's staff. Have a nice day.

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to Bagan
Great Staff Clean Rooms Has problem with my AC Changed me to another room They help me with a real early check in Good experience Good area Less than 1km Away there are several restaurants Pool is a big plus
Stayed 1 night in Oct 2019
Response from Khin on 31 Oct,2019
Dear Sir Thank you for your information. We will note and share your feedback.

8/10 Good

Guilherme S

Liked: Staff & service
Bom pelos padrões locais
Esta muito bom para os padrões da cidade. Por isso é importante ter espectativa baixa. Funcionarios muito atenciosos.
Stayed 2 nights in Dec 2018
Response from Khin on 2 Jan,2019
Dear Sir Thank You For your information . We will note and share our hotel staff. Have a nice day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mitarbeiter sehr freundlich konnten sogar früher einchecken sehr zu Fortkommen
Stayed 3 nights in Dec 2018
Response from Khin on 26 Dec,2018
Dear Sir Thank You for your feedback. We will note and share our hotel's staff. Have a nice day.

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2018
Response from Khin Thidar Win on 9 Jul,2018
Thank You for your feedback. We will note your feedback.

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien
Tres bien ! Pelle chambre, service agréable et belle piscine ... Bien placé et calme ! Pas loin d’un loueur de e-bikes
Stayed 3 nights in May 2018
Response from Thidar Win on 5 Jun,2018
Thank You for your feedback. We will note that.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Très bien. Scooter loué trois fois plus cher que les concurrents à 100m.. A part ça bon séjour. Chambre confortable et piscine toujours appréciable. Bien situé, au calme.
Response from Nandar on 9 May,2018
Thank you for your feedback. We well note that.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un oasis au coeur des temples
Personnel serviable. Bon déjeuner. Repas du soir disponible et nourriture délicieuse. Piscine bien entretenue au coeur d'une cour intérieure tranquille. Accepte carte de crédit. Restaurànts à proximité, dont quelques-uns sur le bord de l'eau à 10 minutes à pied. Services de transport offerts dans kiosques tout près: vélos, motos électriques, taxis, etc. Un endroit idéal pour relaxer et se rafraîchir suite à la visite des temples.
Stayed 4 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr günstiges Preis-Leistungsverhältnis
Das beste Hotel auf meiner Reise. Leider konnte ich den Pool nicht ausnutzen. Frühstück im Freien in wunderschöner Atmosphäre. Man sollte sich in dem Hotel mal einen Tag Auszeit von vielen Touren nehmen. Ist es wert. Leider hatte ich ein Zimmer mit Hotel Stromgenerator vor den Fenster erwischt, obwohl ich um ein ruhiges Zimmer gebeten habe. Vielleicht darauf achten.
Stayed 2 nights in Nov 2017

10/10 Excellent

JT, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel
Nous avons passé un excellent séjour dans cet hôtel. Le cadre est superbe, la piscine est bien pratique pour supporter la chaleur de Bagan, et le service est impeccable. Nous avons même pu accéder à la chambre à 5h du matin, après une nuit éprouvante en bus (alors que me check in habituel se fait à partir de 10h la plupart du temps...). Le petit déjeuner est aussi parfait (merci pour les pancakes !). Bien placé à New Bagan, il permet de rejoindre rapidement Old Bagan en E-Bike et de profiter des restos à proximité le soir. Je recommande vivement !
Stayed 3 nights in Nov 2017

8/10 Good

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities
liebevoll geführtes kleines Hotel
Sehr angenehme einfache Unterkunft mit super Service. Alles ziemlich sauber. Die Umgebung ist etwas wie in der ganzen Stadt Mandalai aber Lärm belastet. Uns wurden viele gute Tipps gegeben und viel engagiert auch ein Tipp nach Bagan und zurück. Internet geht ganz gut ist ein bisschen langsam aber durchaus ortsüblich und das Essen ist liebevoll hergerichtet und frisch. Toll fanden wir auch dass wir unkompliziert einen Roller vom Hotel mieten konnten ich meine einen Motorroller für wenig Geld
Stayed 1 night in Oct 2017

8/10 Good

W

Liked: Staff & service, property conditions & facilities
Mooi hotel
mooi hotel met vriendelijk gastvrij personeel en goed ontbijt
Stayed 4 nights in Oct 2017

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Encantados
Personal encantador, patio precioso bajo un enorme árbol, con piscina... Relajante
Stayed 1 night in Jul 2017

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Poolanlage und Garten
Sehr nettes Personal. Schöne Poolanlage und Garten. Frühstück reichhaltig und gut. Sogar Eierstation.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andrea, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel place
Tout était bien: petit déjeuner copieux et varié, piscine et chambre. Il faut uniquement faire attention aux prix demandés pour les locations des vélos électriques et billets de bus. L'hôtel charge en moyenne le double qu'aux alentours pour les mêmes services. Personnel agréable et souriant comme partout en Birmanie.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Superbe séjour au Floral Breeze

8/10 Good

Mark, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bagan magnifique
Excellent séjour à Bagan. L'hôtel est bien situé dans la zone plus calme de New Bagan et avec deux accès au site de Bagan. La piscine est très agréable dans le climat très chaud de la fin septembre. Le tarif 'basse saison' est très raisonable pour centre categorie d'hotel. Le personnel est très serviable et charmant