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"good staff friendly and courteous"

"Everything was excellent!!! "

"Amazing hotel, amazing views/location, what more could you ask for!"

"All around fantastic! 5 stars. Great food at hotel and close by. Getting to lifts were easy. Spa was stellar. Will return! "

"Fantastic location right next to Interlaken West train station. Excellent breakfast with great-tasting food and immaculate upkeep. Modern, clean rooms, small but cleverly designed and fully soundproofed. Loved being able to open the door for fresh air with a safety barrier. Friendly staff throughout. A few NYE decorations would’ve been a nice touch, but overall I’d definitely recommend this hotel."

"The room was spotless. Very clean. The staffs are nice and helpful with everything. The room has everything you need."

"yes excellat hotel, service facilities and staff"

"Lovely accomodation and staff! Breakfast was good. Bus's free with your stay so made getting around very easy and convenient. We also really enjoyed the Eiger Grill. "

"One of my best experiences. Friendly staff, cozy and clean room with a spectacular mountain view. The only drawback was the steep streets leading to the property, but the vehicle they provide for guests made our stay much better. I would definitely return to this charming hotel."