Hotels in Old Town Flagstaff

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"Everything was great. Not sure if they had a bed bug problem but they had lots of mattresses in the hallway with loud fan sound with warm air coming out of rooms next to the mattresses in the hallway"

"All of the above. ......................"

"clean room!"

"there was no way to start the fireplace. They had kindling wood and firewood, but no newspaper. "

"Breakfast was just ok Evening receptions were better. Asked job housekeeping, come in and clean and change the sheets and they never did"

"Dirty rooms with roaches. They did upgrade us but they really need to focus on housekeeping "

"We love Historic hotels ... Monte Falls short in the rooms where the beds are uncomfortable..a suggestion is the beds need toppers. The rooms need to be renovated to maintain the Historic vibe. In our room the sheets were ripped the bathroom had a broken toilet roll holder, the tank was cracked and doors would not shut. The carpet was over used and needs replacing. The check in was smooth although they could of warned us the 3 bands were playing that night until after 1 a.m. they put us on the second floor instead of a higher floor so as not to hear the fans screaming and loud music... hoping all this will be taken in as constructive criticism and not just complaints..."

"The staff was the friendliest we have experienced is a hotel. Very friendly and helpful. Made the stay an excellent experience!"