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Reviews of Casa Patacalle Bed & Breakfast Hotel

2.5 out of 5
Casa Patacalle Bed & Breakfast Hotel
Calle PataCalle S/N, Altura Uma Calle 107, Ollantaytambo, Cusco

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 21 reviews" "
Rating 8 - Good. 2 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 4 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Natalia took good care of us and we were able to communicate well despite our limited Spanish. There was good wifi, lots of blankets, a nice view of the street and the ruins from the balcony and the breakfast was delicious. We would not hesitate to stay here again.
Stayed 4 nights in Jan 2020
Response from Natalia on 19 Jan,2020
muchas gracias por su comentario saludos

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience staying here for 4 nights in the room with a balcony. The staff was quick to accommodate to any needs. Very friendly and helpful! Wonderful breakfast was served each morning, especially enjoyed the fresh squeezed orange juice! Overall it has a very quaint and homey feeling!
Stayed 4 nights in Aug 2019
Response from Natalia on 17 Aug,2019
Muchas gracias por preferir mi casa y vuelvan pronto

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to rest and explore a charming little town on the way to MP.
Stayed 1 night in Feb 2019
Response from eddy on 2 Mar,2019
gracias por su comentario,

6/10 Okay

Verified traveller

Liked: Staff & service
Hospitable owners but basic setup
The owners were helpful and hospitable. The room however was small and so was the bathroom. Anybody over 5’ 10” will struggle to use the toilet because the distance between it and the opposite wall is really small. The geyser supports atmost a 1.5 min shower. It is close enough to the town center (~250 steps) It’s not too inconvenient for a short stop but I’d pick a place with a nicer shower next time.
Stayed 1 night in Oct 2018
Response from Eddy on 1 Nov,2018
THANK YOU VERY MUCH FOR YOUR COMMENT. IT IS A LASTIM THAT DOES NOT LIKE MY HOME, WE WILL TAKE YOUR COMMENT AS A LEGACY. GREETINGS UNTIL THE NEXT. Eddy

4/10 Poor

Duk

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the worst.
Host doesn’t live there. No way of contacting host without local phone. Luckily enough to meet a person staying there, able to open the door. Nothing was ready such as towels, etc. Good view to the ruins.
Stayed 1 night in Sep 2018
Response from Eddy on 20 Sept,2018
Thank you very much for your comment, we are sorry for your inconvenience, we will try to improve some things. regards

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed wasn’t comfortable. Room was too small and lots of flies in the room. Won’t stay again.
Stayed 2 nights in Jun 2018
Response from Eddy on 20 Jun,2018
Sorry, for the Problem.

10/10 Excellent

Ann, Charleston, SC USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a rustic, but clean and comfortable B&B run by a very sweet young family. Nice basic breakfast each morning, and they even packed us a "to-go" breakfast on the morning we had to catch an early train to get to Machu Picchu. We stayed in the balcony room, which had an amazing view of the Ollantaytambo ruins. The location is an easy walk to the town center, but it is far enough away that it is quiet. It can get chilly (we were there end of May) but there are plenty of warm blankets on the bed and a space heater in the room. We had a great stay!
Stayed 3 nights in May 2018
Response from eddy on 20 Jun,2018
thanks

10/10 Excellent

Charlotte, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location with a View of the Inca site
Lovely welcoming family owners that provided a lot of information about sites and the local culture. Wonderful breakfast. My room had an amazing view of the Ollantaytambo Inca site.
Stayed 2 nights in Apr 2018
Response from charlotte on 26 Apr,2018
thank you very much `for your comment and visit casapatacalle we hope to see you again soon

10/10 Excellent

Connie , Minneapolis MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming B&B with the best hosts
Casa Patacalle was a warm, lovely place to stay during our two nights in Ollantaytambo. The room was clean and had a private bath made entirely of stone. Water was warm after a short delay. We had access to a lovely garden with hammocks and the kitchen (though we didn’t use the kitchen). The best part was the warm and welcoming host family who had breakfast ready for us, even a brown bag one when we caught an early train.
Stayed 2 nights in Dec 2017
Response from Eddy on 18 Dec,2017
Thank you very much for your comment friends.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and quiet little B&B
A very cute room and amazing view of the surrounding mountains, run by two lovely and helpful guys. It even had a heater as it does get cold at night. My only complaint was the hot water usually wasn't hot, but it is Peru! Highly recommended.
Stayed 4 nights in Sep 2017
Response from Eddy on 12 Nov,2017
Thank you very much for your comment, I'm very happy to know that you liked my house. regards Until next time. Eddy

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice owner, but just not for me
We stayed there for two nights because its reasonable deal, good reviews and decorations Pros: -Supper helpful and nice and owner -Good views of Ollantaytambo -Breakfast was OK (but don't expect avocado) Cons: -Very small family house, only three rooms, only two rooms with mountain view. -We arrived at 7:30pm, nobody there, we had to wait half an hour... Was it our fault not calling in advanced? -The floor, wall of the room was very worn and old regardless its "fancy decro", few spiders and fries were on the wall. -The bath room is too rustic and looked dirty although it could be clean. No disposal cup for teeth brushing -The shower was warm close to cold, the heater was not warm enough. Owner already tried his best, yet very disappointed. -The bed sheet/blanket were worn and had black fibers on top. -The outlets were loose -The dogs frequently barked at night and early morning -If you have luggage with rolling wheel, be prepare you need some muscles to carry them all the way to the lower flat level as the taxi can't enter there. -Not close the plaza de armas where all restaurants locate. I understand that I can't expect too much for US$39 a night. We made not so good decision by looking at the fancy pictures and reviews. I would choose other place if I had choice.
Stayed 1 night in Jun 2017

10/10 Excellent

Alex, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little rustic hotel, awesome views!
Located about a 5 minute walk from the main plaza in Ollantaytambo, Hostal Casa Patacalle is a small little hotel (they have 3 rooms total) with extremely friendly and accommodating staff. Upon arrival, Victor greeted us with a warm smile and proceeded to check us in, which took no longer than 5 minutes. The rooms are rustic and a bit small, but very nicely decorated and the views of the mountains are amazing. The thing I loved the most about this hotel was breakfast. Victor himself bought fresh ingredients every morning and cooked our breakfast, which included eggs (any way you want them), cereal, yogurt, coffee, tea, bread, cheese, avocado, and hot chocolate, among other things. My wife and I loved the service and we loved the room. Will definitely stay there if we visit again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
It was an amazing stay indeed! From the breakfast that had freshly brewed coffee, hot chocolate, and scrambled eggs, to the extra features like the portable heater in the room, to the touches of decoration using local corn and textiles, to the relaxing upstairs patio with view to the ruins of Pinkuylluna. A thermos with hot water and a unique selection of teas including mate de coca and muña were available in the lobby at all times. They were also very helpful in helping you answer any questions about where to buy food, what route to take up to the ruins, etc. Everything was nicely maintained and cleaned, a must if you are staying in Ollantaytambo!

10/10 Excellent

Tengku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, beautiful view and garden
A cosy bed & breakfast stay with balcony overlooking the ruins of Ollaytantambo. The staff service was absolutely brilliant, he attended to all our requests honestly and diligently. The property also have a beautiful inner garden for you to relax and wind down. Location is near to where all the action is. Breakfast is pretty good for the price. Apart from the not-so-warm shower, we can't fault anything about this place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute, quiet place
Nice place run by a kind and helpful couple. Close to the centre of town, but quiet. It’s not possible to drive up to the hotel by car, but it’s just a short walk. Nice view of ruins and mountains from the window.
Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No fue una buena opción
El hotel está muy desmejorado, desgastado, las fotos no son actuales, deben tener varios años, no se condice con la realidad. En cuanto a la ubicación está bastante lejos de los restaurantes y de la plaza de Armas. Le falta mucha limpieza. El desayuno muy básico, sin yogur, jamón ni cereales. Definitivamente no me volvería a hospedar aquí.
Stayed 2 nights in Aug 2018
Response from Eddy on 21 Aug,2018
MUCHAS GRACIAS POR SU COMENTARIO, ERES LA UNICA PERSONA QUE SALES DESCONFORME DE MI CASA, LASTIMOSAMNETE SI BUSCAS UN HOTEL NO ES LA MIA, UNA CASA MUY DESENTE PARA TODOS MI VISITANTES, LES ENCANTA MI CASA, Y ESTOY MUY FELZ POR ELLOS. SIENTO MUCHO QUE NO TE GUSTO, NO COMPARTO TU APINION. GRACIAS EDDY

10/10 Excellent

Rúbia Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima recepção
Trata-se de um pequeno hotelzinho, negócio de família, mas com uma receptividade excelente! O quarto era uma graça, muito limpo, amplo e organizado... A vista do quarto era nada menos que as ruínas de Ollantaytambo! A simpatia e serviço do pessoal da pousadinha foi um charme a parte!
Stayed 1 night in May 2018
Response from Eddy on 26 May,2018
gracias por su comentario.

10/10 Excellent

Aubin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple et charmant!
Simplicité rustique, charme, propreté, accueil... Un très bonne adresse avec un excellent rapport qualité prix pour ce magnifique village.
Response from Eddy on 14 May,2018
Muchas gracias por su comentario, desearte mucha suerte.

10/10 Excellent

Luis, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhosa Hospitalidade
Ficamos na casa do Ed e da Gisela por apenas 1 dia e foi a melhor hospedagem dos nossos 7 dias no Peru. Não nos faltou nada, o quarto é super confortável (decoração lindona também) e chuveiro quente, foi ideal pra nos recuperar do dia pesado subindo montanhas.
Stayed 1 night in Dec 2017
Response from Eddy on 14 Dec,2017
Muchas agracias por su comentario. saludos Hasta la próxima vez

8/10 Good

Viaje en famili

Liked: Cleanliness, staff & service, room comfort
Excelente la vista hacia la montaña
El personal muy atento. Solo el detalle del drenaje en una de las habitaciones. Muy buen precio.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort