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Reviews of Springwood Hotel

2.5 out of 5
Springwood Hotel
Columbus Parkway, 1002, Opelika, AL

Reviews

4.0
Rating 10 - Excellent. 17 out of 196 reviews" "
Rating 8 - Good. 14 out of 196 reviews" "
Rating 6 - Okay. 24 out of 196 reviews" "
Rating 4 - Poor. 24 out of 196 reviews" "
Rating 2 - Terrible. 117 out of 196 reviews" "

4.0/10

Cleanliness

5.2/10

Staff & service

3.4/10

Amenities

3.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Omari

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches
When I walked into the room it had a very bad smell in it. Roaches were everywhere. I had to go buy roach spray and a conform set for the bed. The water was brown. It was by far the worst place I've ever stayed in and I'll never even stay there again.
Stayed 2 nights in Nov 2023

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Was A real rat Hotel
Stayed 2 nights in Nov 2023

6/10 Okay

Harrison

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got to the room and it had roaches in the bed and on the walls in the bathroom. Sheets were stained on the bed and smelled like mold. Tried to get a refund for the stay and was denied. I took photos and videos. This place needs a health and safety review.
Stayed 1 night in Nov 2023

2/10 Terrible

Mohammed

Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in need of roof repairs, the pool is non functioning and full of green water, the room looked nothing like the picture on the website. The hotel was generally quite run down. My friend was concerned about the cleanliness of the bedding. We kept our shoes on while in the room and did not use the shower. The room had a coffee maker that was sitting on the floor under the bathroom sink. The cash or cash app only type of payment should have been a red flag.
Stayed 2 nights in Oct 2023

6/10 Okay

Barbara

Liked: Staff & service
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Kiara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The guy behind the desk was cool for check in. We went in the room the sheets and wash cloths were dirty asked for new ones had to go get them. The beds were stained and worn. Went to take a shower a roach came from behind the shower head. That’s all … umm I’m not sure if I would stay again ….
Stayed 2 nights in Oct 2023

6/10 Okay

Michael

Stayed 1 night in Oct 2023

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Audie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were dirty so was everything else.
Stayed 2 nights in Oct 2023

2/10 Terrible

Jacob

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs some work
Stayed 1 night in Oct 2023

2/10 Terrible

Miles

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This was a uniquely terrible hotel; if you have a need to stay in a gritty, trashed room to start your detective story, this is for you. The room was messy, odd and concerning stains on everything, the ac was ripped off the wall, the mirror was torn off, bath room had a moldy towel just festering for ambiance, the fire detector was hanging from the ceiling. It would be shocking if that it had ever been cleaned. Upside is you pay in cash, exclusively cash which is wild but i suppose no paper trail. I have stayed in tents in the army that were nicer and for sure cleaner.
Stayed 1 night in Oct 2023

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The toilet didn’t flush, shady characters around the property and could only pay in cash.
Stayed 2 nights in Oct 2023

2/10 Terrible

Alysia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
You could only pay with cash or use cash app
Stayed 1 night in Oct 2023

6/10 Okay

Rebecca

Business traveller
Liked: Cleanliness, staff & service
The bed although comfortable was held up by cinder blocks. No top sheet on the bed just the cover. 1 towel, my husband had to askfor towel, shampoo and soap. Although breakfast was offered they had no milk for the cereal, no batter for the waffles, no creamer.
Stayed 1 night in Oct 2023

4/10 Poor

Josh

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is run down inside and out. Roaches try to ambush you if you get up in the middle of the night to use the restroom. Perfect place to stay if you have time for a quick check up and tetanus shot upon check out.
Stayed 1 night in Oct 2023

2/10 Terrible

Erin

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no bathroom door, no shower curtain, no hot water, roaches on the floors and walls.
Stayed 2 nights in Oct 2023

2/10 Terrible

Amy Dougherty

Stayed 1 night in Oct 2023

2/10 Terrible

Hayden

Stayed 1 night in Oct 2023

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This isn’t a hotel, they have permanent quest and the only reason we got a room was the booking through Expedia. When we arrived on the door they had a sign for no rooms available. No towels in the room. You could also see lights on behind the walls and through cracks near the fixtures in the shower.
Stayed 1 night in Oct 2023

4/10 Poor

Elise

Disliked: Cleanliness, property conditions & facilities, room comfort
Beware
The facility has changed ownership and has outside access to the rooms. People are standing outside, not a comfortable feeling when traveling alone. I don’t believe hotel.com is aware of this, this is not reflected in the hotel info on the booking site. The hotel looks abandoned, I passed it 3 times thinking it was not in service. There was also no link to the reservation I placed through hotels.com, I had to pay cash or cash app. It did have electricity and running water, very disappointed, not used to this standard of hospitality.
Stayed 1 night in Oct 2023

2/10 Terrible

darrell

Business traveller
Disliked: Cleanliness, property conditions & facilities
convenient and low costt worse hotel imaginaginable unsafe, parking lot had pot holes all over. grass uncut, facility unkept. people loitering about
Stayed 1 night in Sep 2023

2/10 Terrible

Tahler

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property entrench could cause a wreck. It was sketchy looking. Didn’t look clean. Stains everywhere. Gross
Stayed 1 night in Sep 2023

2/10 Terrible

Deanna

Stayed 1 night in Sep 2023

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete dump!
This property is by far the worst hotel, actually motel I’ve ever stayed. The exterior condition of the building and grounds looked like a movie set for The Walking Dead and the I terior of the room was no better. Cigarette burns on the furniture and bed spreads, red clay on the carpet, holes in the walls and the fire alarm was dangling from the ceiling, smoke stained like ceiling of an old bar. There were three cars in the parking lot with flat tires and broken windows. Needless to say, we didn’t feel terribly safe. At check in I was forced to pay cash; had I not booked the room online and been past the cancellation date, I’d have immediately driven away and booked a room at ANY other hotel. Hotels.com should eliminate this property from their listings as it’s not worthy of being called a hotel!
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Scary
I’ve stayed in old road side motels before. But this place was by far the scariest and dirtiest I’ve ever seen. Upon arriving, we were actually surprised it was open. It looked abandoned with derelict cars and what looked like homeless people squatting in the rooms.
Stayed 1 night in Sep 2023

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches, mold, unpleasant odor, stained bedding
I checked in for one night at this location, August 2023. The first room had a very strong and unpleasant odor. -The furniture and bed sheets were stained. -The blanket had holes burned into it. When I notified the front desk of my observations, I was switched to a new room. -There was a slightly less pungent unpleasant odor. -The furniture and bedding were stained. -The shower curtain was covered in mold. -I observed one roach in the bathroom and three others on the refrigerator. I immediately checked out. I was promised a full refund. It has yet to arrive.
Holes in bed spread.
Mold on shower curtain.
Live roach.
Stained furniture
Stayed 1 night in Aug 2023

2/10 Terrible

Micah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was terrible and the staff unfriendly,
Stayed 1 night in Sep 2023

2/10 Terrible

Kevin

Stayed 1 night in Aug 2023

6/10 Okay

Seth

Disliked: Cleanliness
It’s a great place on prices if you’re on a tight budget. Staff very friendly.
Stayed 2 nights in Aug 2023

4/10 Poor

Mehdi Zahid

Stayed 1 night in Aug 2023

2/10 Terrible

Emmanuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Lucia

Travelled with family
Liked: Staff & service, room comfort
Most economical choice in Opelika/Auburn area
Stayed 2 nights in Aug 2023

2/10 Terrible

Amy

Stayed 1 night in Aug 2023

2/10 Terrible

ELODIA

Stayed 1 night in Aug 2023

8/10 Good

Joseph

Travelled with family
Liked: Staff & service, room comfort
Least expensive hotel in Opelika/Auburn — best value for the money.
Stayed 1 night in Aug 2023

10/10 Excellent

Jerard

Liked: Cleanliness, staff & service, property conditions & facilities
I Like How It Was Near The Interstate & It Was Very Quiet & Peaceful
Stayed 2 nights in Jun 2023

4/10 Poor

Travis

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

Geoffrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners don’t seem to wash sheets, update the rooms in anyway. The room was stinky from the second I walked in. The bar in the shower was disconnected and broken off the wall, and a couple spiders were living in the tub. There wasn’t even a light bulb in one of the overhead lamps above the bed. A guy came over to put a bulb in, with a damn hot dog in one of his hands! Gross! Put down your lunch and wash your hands before helping a guest out! The towels had stains on them and the sheets had hair on them. The last straw was when I couldn’t even get into my room because the battery to the door lock for the key card was apparently dead. The only thing I could do was check into another room, and who knows what that room would smell like and what cracks in the tub and spiders in the shower I would find. I just opted to check out and they wouldn’t even refund my final day. It is their fault with the battery. The family running the place seem like nice people but they are way in over their heads trying to run a hotel that they seem to not even try to update and keep clean. Steer clear unless you don’t mind sleeping in sheets that may not have been washed before you checked in for your reservation.
Stayed 4 nights in May 2023

2/10 Terrible

Gary, ZIRCONIA

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smoke detector hanging, pillow covers dirty, tattered curtains, fridge dirty, sub par parking lot
Stayed 2 nights in May 2023

2/10 Terrible

PETRA, Berwyn

6/10 Okay

Dana

Travelled with family
Liked: Amenities
The fridge and microwave

2/10 Terrible

Brandi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible hotel very dirty and very disrespectful owner
Stayed 1 night in Jul 2022

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Brittney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing to like is one of the two beds was clean enough to sleep on and I pee standing up. If you stay here bring basic cleaning supplies and be prepared to wipe off your feet when getting into bed. The nearby convenience stores have cleaner restrooms.
Stayed 1 night in Jun 2022