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Reviews of OYO Hotel Opp Al, Floral Hwy

2 out of 5
OYO Hotel Opp Al, Floral Hwy
702 Florala Hwy, 331S, Opp, AL

Reviews

4.6
Rating 10 - Excellent. 1 out of 13 reviews" "
Rating 8 - Good. 1 out of 13 reviews" "
Rating 6 - Okay. 3 out of 13 reviews" "
Rating 4 - Poor. 3 out of 13 reviews" "
Rating 2 - Terrible. 5 out of 13 reviews" "

4.4/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

3.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Old hotel in run down condition in a small town.
Stayed 1 night in Sep 2023
Response from Ammy on 7 May,2024
Hi, Kevin! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

4/10 Poor

Christopher

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The man at check in was very nice. He offered us a drink several times. The sink had a ring of grime. The non smoking room had a dirty ashtray in it. The water pressure in the sink was better than the shower and the preasure in the sink was pitiful. The room smelled dirty. Overall it was just gross. But no bed bugs so that's a positive.
Stayed 1 night in Sep 2023
Response from Dewi on 12 Sept,2023
Hi, Christopher! We deeply regret the unpleasant experience you had with us. Thanks for notifying this issue and be assured we will be taking this up and rectifying it at the earliest. Have a nice day ahead! Regards, Dewi

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room nice people to deal with would stay agajn
Stayed 1 night in Sep 2023
Response from Ava on 12 Sept,2023
Hi, Donna! it feels great to see you that you had a nice stay. We will feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, Ava

8/10 Good

Mary

Liked: Staff & service
See above
Stayed 4 nights in Jun 2023
Response from Maria on 5 Jul,2023
Thanks for your kind and lovely words, Mary! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Maria

6/10 Okay

Lynn

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Its very run down
Stayed 1 night in Jun 2023
Response from Barbara on 5 Jul,2023
Hi, Lynn! Thanks for spending your valuable time to write this review. Feedback and suggestions of our valued guests like you always motivate us to improve continuously. Regards, Barbara

2/10 Terrible

Michelle

Stayed 2 nights in May 2023
Response from Tim on 21 Jun,2023
Hi, Michelle! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely, we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim

2/10 Terrible

Travis, Albemarle

Disliked: Staff & service
I was not allowed to checkin.
Stayed 1 night in Dec 2022

2/10 Terrible

Vickie

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing we liked
Stayed 2 nights in Nov 2022

2/10 Terrible

Betty

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an awful experience. It was suppose to be just for one night. We arrived late in evening we did not have a double bed room like I reserved online. The lobby smelled awful once checked in we entered the room and it was so strong in cigaret smoke my eyes started burning we left the door open to air out, pulled covers back to check for bed bugs and they were nasty so was the comforter. We did not stay here got a refund and left. I WOULD NOT RECOMMEND THIS HOTEL TO ANYONE!!!!
Stayed 1 night in Nov 2022

6/10 Okay

Melinda

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Work in progress
I’m not comfortable giving an opinion this hotel was clearly under construction Can’t wait to see finished results
Stayed 3 nights in Oct 2022

2/10 Terrible

william

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
we were given a room that had bare concrete floor no carprt or hardwood,fridge did not work t.v did not work upolstry in chairs ripped.changed rooms light over sink burned out toilet would not flush.will never stay there again.
Stayed 3 nights in Oct 2022

4/10 Poor

Kevin

Stayed 1 night in Oct 2022