Had to go to either the 7th or 9th floor each day for ice. Extra blanket requested was shabby, torn. Used glasses not replaced each day. Breakfast are wasn’t kept clean. Often times there were no coffee cups, ran out of juice that I preferred. Ceiling leaking badly from storm, floor very wet, notified staff, no immediate action taken, this posed a dangerous fall risk. Wanted to leave tip for housekeepers for cleaning my room, clerk refused to accept gratuity on their behalf stating that they couldn’t accept any money, I thought this was very strange. Check in folks were very friendly and accommodating. The bar tender was very nice. The snacks during happy hour could have been nicer.