I made reservation for my gf and two nieces for one night...when I tried call hotel, the reception girl answered then hung up right away....I called right back and she never answer....I called a least 10 times to ask important questions but she just blew me off...when gf arrived next day after check-in time, her room was dirty and not cleaned...she was assigned a new room, but the comfort room smelled so bad...she called down to reception and girl came up to spray air freshener, but that did nothing to rid the odor....the wifi was very poor...this is the second time I made reservation at this hotel, first time was when I was there in May 2018, and when I arrived to check-in late afternoon, the room was never cleaned...when I came off the elevator, the entire hallway was so dark from all the lights being burned out...I was mad and left there to go to different hotel...I will never again book a room at this hotel in the future because of the very poor customer service and conditions of this hotel๐ฑ๐ก๐ก๐ก
