Overview of Msquare Hotel

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Guest reviews

4.2 / 5Very Good
19 reviews


  • Free WiFi
  • Free parking
  • Air Conditioning
  • Restaurant


Explore the area

Popular LocationMasjid Agung Grand Mosque10 min walk
Popular LocationPalembang Indah Mall17 min walk
Popular LocationGreat Mosque of Palembang18 min walk
AirportPalembang (PLM-Sultan Mahmud Badaruddin II)29 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Standard Twin Room

    Standard Twin Room

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Twin Room

    Deluxe Twin Room

    Room amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Room, 1 King Bed

    Deluxe Room, 1 King Bed

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area


Msquare Hotel is located in Palembang. Masjid Agung Grand Mosque and Ampera Bridge are local landmarks, and travellers looking to shop may want to visit Palembang Indah Mall and Palembang Square Mall. Looking to enjoy an event or a game while in town? See what's happening at Jakabaring Stadium or Jakabaring Sport City. Our guests appreciate the hotel's quiet location.

Popular Location

What's nearby

  • Masjid Agung Grand Mosque - 10 min walk
  • Ampera Bridge - 16 min walk
  • Museum Sumatera Selatan - 17 min walk
  • Palembang Indah Mall - 17 min walk
  • Great Mosque of Palembang - 18 min walk

Getting around

  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 29 min drive


  • Where to eat
  • De Kitchen – Restaurant offering Asian cuisine. Serves breakfast, lunch, dinner and light fare daily. Open 24 hours.

About this property

Msquare Hotel

3-star hotel with restaurant and coffee shop/café
A restaurant, a coffee shop/café and a 24-hour business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services and dry cleaning. All 36 rooms provide complimentary wireless Internet access, room service (during limited hours) and LED TVs. Free bottled water, showers and desks are among the other amenities that guests will find.
Msquare Hotel offers 36 forms of air-conditioned accommodation with complimentary bottles of water and complimentary slippers. LED televisions are featured in guestrooms.
Bathrooms include a shower and complimentary toiletries. This Palembang hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Return airport shuttle (surcharge) during limited hours
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM: IDR 30000 per person
1 restaurant and 1 coffee shop/cafe
Room service available

Family friendly

Dry-cleaning service
Laundry facilities
Rollaway/extra beds (surcharge)

Guest services

Concierge services
Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken


Business services

24-hour business centre
1 meeting room


Designated smoking areas
TV in reception

Room amenities


Air conditioning
Rollaway/extra beds (surcharge)


Free toiletries
Hairdryer (on request)


32-inch LED TV

Food and drink

Free bottled water





Check-in time starts at 2 PM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

  • The front desk is open daily from 6 AM - 10 PM. <br />If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation.
  • Airport shuttle service is available upon request during limited hours. Fees may apply. Contact the property in advance to make arrangements.


  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 150000.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property


Important information


You'll be asked to pay the following charges at the property:

  • Deposit: IDR 300000.0 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 30000 per person (approximately)
  • Airport shuttle fee: IDR 120000 per vehicle (one way)
  • Rollaway bed fee: IDR 150000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Property is also known as

  • Msquare Hotel Palembang
  • Msquare Palembang
  • Msquare Hotel Hotel
  • Msquare Hotel Palembang
  • Msquare Hotel Hotel Palembang
All reviews

Guest reviews


Very Good

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Very awesome helpful n polite front desk girl receptionist. Hotel souround with awesome kuliner especially Martabak Bangka Atet n also saturday night sudirman street art performance!!

Stayed 3 nights in Feb 2019


  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expedia sulks booking thru expedia bad experience booked 4 rooms expedia only emailed to msquare we booked 1 room only. It had caused a lot of confusion between me n hotel n unable to check in until msquare asked us to pay deposit for 3 rooms for over 1 million rupiah which i refused to pay . Initial booking made was for 3 extra guests we were charged 3 extra bed but we were denied om arrival n had to pay for 3 breakfast fees..the 3 guest are supposed to sleep on the floor n the additional extra guests fees paid was for drink n food which made me confused. However the hotel was kind enough to give us 3 extra bed. The hotel was good but not expedia was terrible

Stayed 3 nights in Nov 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Msquare good choice in Palembang

Msquare is a good place for a short stay, and is in very convenient area of Palembang. Hotel is clean and comfortable, really good bargain for the price. Breakfast is good with different daily menu. Service is very good, and everyone was very helpful. Having someone on the staff ore fluent in English would be a definite plus. The neighborhood is a bit rough, but the hotel area is safe with a police station directly across the street. Near a busy road, but nice and quiet in the room, great for sleeping. Would definitely stay here again.

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great budget hotel.

Msquare has modern, updated facilities, and comfortable rooms. The different breakfast selections each day was nice. Much better than expected on a buffet style included with room. The hotel area in front is safe...there is a police station directly across from the hotel. There are plenty of restaurant and a convenience store in easy walking distance from msquare. Bed good. Room clean. WiFi strong. Indonesian cable channels only. Stayed three nights, and would stay again.

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay at Msquare

Msquare provides everything you need for a very affordable price. Very friendly and helpful staff all around. Room is comfortable and great to sleep, very cozy bed. Good aircon, strong WiFi on the room, clean and good hot water shower. My only complaint no international cable channels. Location is good close to many attractions in Palembang. Would definitely stay here again.

Stayed 1 night in Feb 2018