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Overview of Novotel Palembang Hotel & Residence

Photo gallery

Guest reviews

4.0 / 5Very Good
47 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

AirportPalembang (PLM-Sultan Mahmud Badaruddin II)29 min drive

Choose dates to view prices

Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Room, 1 Bedroom

    Room, 1 Bedroom

    Room amenities

    • Sleeps 3
    • 1 Double Bed
    More details
  • Superior Room, Pool View

    Superior Room, Pool View

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room, Pool View

    Superior Room, Pool View

    Room amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Superior Room

    Superior Room

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room

    Superior Room

    Room amenities

    • Sleeps 3
    • 2 Single Beds
    More details

About this area

Palembang

Located in Palembang, Novotel Palembang Hotel & Residence is in the city centre and connected to a shopping centre. Pulau Kemaro Pagoda and Masjid Agung Grand Mosque are local landmarks, and travellers looking to shop may want to visit Palembang Square Mall and Palembang Indah Mall. Looking to enjoy an event or a game while in town? See what's happening at Jakabaring Stadium or Jakabaring Sport City.

Popular Location

What's nearby

  • Palembang Golf Club - 18 min walk
  • Museum Sumatera Selatan - 14 min drive
  • Mesjid Agung - 14 min drive
  • Museum Sultan Machmud Badaruddin II - 14 min drive
  • Dutch Fort - 14 min drive

Getting around

  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 29 min drive

About this property

Novotel Palembang Hotel & Residence

Central hotel connected to a shopping centre in Palembang with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a nightclub, a health club and a bar/lounge. All 197 rooms offer free WiFi and free wired Internet, plus balconies and LCD TVs with satellite channels. Guests will also find 24-hour room service, minibars and coffee/tea makers.
Novotel Palembang Hotel & Residence offers 197 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.
This Palembang hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in December 2015.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Valet parking: IDR 100000 per day
24-hour return airport shuttle (surcharge)

Food and drink

2 restaurants and 1 coffee shop/cafe
1 bar
Free daily reception
24-hour room service

Things to do

9 holes of golf
Children's pool
Full-service spa
Health club
Nightclub
Outdoor pool
Sauna

Family friendly

Children's pool
Dry-cleaning service
Laundry facilities
Outdoor pool

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Indonesian

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Garden
Terrace

Spa

Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair-accessible path of travel

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning

Bathroom

Bathtub or shower
Hairdryer

Entertainment

TV/satellite channels
LCD TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Outdoor space

Balcony

More

Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: IDR 130000 per vehicle (one way)
  • Valet parking fee: IDR 100000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Novotel Palembang Hotel
  • Novotel Palembang
  • Palembang Novotel
  • Novotel Palembang Hotel Palembang
  • Novotel Palembang & Palembang
  • Novotel Palembang Hotel & Residence Hotel
  • Novotel Palembang Hotel & Residence Palembang
  • Novotel Palembang Hotel & Residence Hotel Palembang
All reviews

Guest reviews

4.0

Very Good

5 - Excellent
11
4 - Good
28
3 - Okay
4
2 - Mediocre
4
1 - Poor
0
4.0
Cleanliness
4.0
Service and Staff
4.5
Amenities
3.9
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Great place, nice vibes. Just not too well maintained

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Stayed 3 nights in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing travel

Stayed 3 nights in Sep 2019

4/5 Good

  • Liked: Staff & service, room comfort

Big room

Nice resort at city, big room and comfort I got a room upgrade, because the room I ordered was full

Stayed 1 night in Aug 2019

4/5 Good

  • Liked: Staff & service, property conditions & facilities, room comfort

Nice and spacious

The place is nice and spacious but kind of old

Stayed 2 nights in Aug 2019