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The Alts Hotel

Star Rating
4 out of 5
Photo gallery

Reviews

4.2 / 5Very Good
35 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Museum Sumatera Selatan
    2 min drive
  • Popular Location
    Mesjid Agung
    2 min drive
  • Popular Location
    Museum Sultan Machmud Badaruddin II
    2 min drive
  • Airport
    Palembang (PLM-Sultan Mahmud Badaruddin II)
    13 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Superior Double Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Twin Room

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Premiere

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Cabana with Balcony

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Presidential Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Palembang

Located in Palembang, The Alts Hotel is in the city centre. Masjid Agung Grand Mosque and Ampera Bridge are local landmarks, and travellers looking to shop may want to visit Palembang Square Mall and Palembang Indah Mall. Looking to enjoy an event or a game while in town? See what's happening at Jakabaring Stadium or Jakabaring Sport City.

Visit our Palembang travel guide

What's nearby

  • Popular Location
    Museum Sumatera Selatan - 2 min drive
  • Popular Location
    Mesjid Agung - 2 min drive
  • Popular Location
    Museum Sultan Machmud Badaruddin II - 2 min drive
  • Popular Location
    Dutch Fort - 2 min drive
  • Popular Location
    Palembang Golf Club - 3 min drive

Getting around

  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 13 min drive

Restaurants

  • Where to eat
  • Cafe Delapan – Al fresco dining restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • 10 Gastro Pub – Al fresco dining rooftop bar. Serves dinner and light fare daily.

About this property

The Alts Hotel

This hotel features an attached winery, a full-service spa and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a health club and a bar/lounge. All 207 rooms feature thoughtful touches such as pillow menus and slippers, along with conveniences such as sofa beds and fridges. Complimentary wireless Internet access and 24-hour room service are standard, as are LED TVs with satellite channels.

Policies

Check-in

Check-in between 2 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Special check-in instructions

There is no front desk at this property. This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 133100 per person (approximately)
  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Grand Zuri Palembang Hotel
  • Grand Zuri Hotel
  • Grand Zuri Palembang
  • Grand Zuri
  • The Alts Hotel Hotel
  • The Alts Hotel Palembang
  • The Alts Hotel Hotel Palembang

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 133100 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
  • Winery attached

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Sofa bed

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • English
  • Indonesian

Business services

  • 5 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LED TV
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Safe
  • Slippers

Nearby things to do

Activities

  • Golf

Where to eat

  • Cafe Delapan – Al fresco dining restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • 10 Gastro Pub – Al fresco dining rooftop bar. Serves dinner and light fare daily.
4.2

Very Good

5 - Excellent
11
4 - Good
19
3 - Okay
5
2 - Mediocre
0
1 - Poor
0
4.2
Cleanliness
4.1
Service and Staff
4.0
Property condition

4/5 Good

This traveller didn’t leave comments with their review
Stayed 1 night in Jun 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 4 nights in Apr 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 3 nights in Nov 2018

5/5 Excellent

previously not sure to book this hotel because previous review give bad experience due to construction at night. however during my stay there was no constructions works at night, so we had good sleep. I think the management give attention to guest suggestions. The only thing i don't like is the shower, sometimes it isn't warm.

Stayed 2 nights in Sep 2018

4/5 Good

This traveller didn’t leave comments with their review
Stayed 2 nights in Aug 2018

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