5/5 Excellent
KIMBERLY, Michigan, USA
Travelled with family
18 Dec 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019
Overview of The Alts Hotel
Photo gallery
4.2/5 Very good
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
Explore the area
Palembang Golf Club3 min drive
Masjid Agung Grand Mosque7 min drive
Palembang Indah Mall12 min drive
Palembang (PLM-Sultan Mahmud Badaruddin II)31 min drive
Choose dates to view prices
Deluxe Room
Photos of Deluxe Room
Deluxe Room
5/5 guest room ratingMore detailsRoom amenities
- 29 sq m
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 King Bed
29 square metres m2
Layout – bedrooms
Internet – Free WiFi
Entertainment – LED TV with satellite channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, slippers and a shower with a rainfall showerhead
Practical – Sofa bed, safe and desk
Comfort – Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDeluxe Premiere
Photos of Deluxe Premiere
Deluxe Premiere
More detailsRoom amenities
- 31 sq m
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 King Bed
31 square metres m2
Layout – bedrooms
Internet – Free WiFi
Entertainment – LED TV with satellite channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, slippers and a shower with a rainfall showerhead
Practical – Sofa bed, safe and desk
Comfort – Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityPresidential Suite
Photos of Presidential Suite
Presidential Suite
More detailsRoom amenities
- 119 sq m
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 King Bed
119 square metres m2
Layout – Bedroom, living room and sitting area
Internet – Free WiFi
Entertainment – LED TV with satellite channels
Food & Drink – Fridge, minibar, microwave and coffee/tea maker
Sleep – Premium bedding, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, deep-soaking bathtub and rainfall showerhead
Practical – Sofa bed, safe and desk
Comfort – Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Twin Room
Photos of Superior Twin Room
Superior Twin Room
More detailsRoom amenities
- 24 sq m
- Sleeps 2
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
24 square metres m2
Layout – 2 bedrooms
Internet – Free WiFi
Entertainment – 29-inch LED TV with satellite channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, slippers and a shower with a hydromassage showerhead
Practical – Sofa bed, safe and desk
Comfort – Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Double Room
Photos of Superior Double Room
Superior Double Room
4.5/5 guest room ratingMore detailsRoom amenities
- 23 sq m
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
23 square metres m2
Layout – bedrooms
Internet – Free WiFi
Entertainment – 29-inch LED TV with satellite channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, slippers and a shower with a hydromassage showerhead
Practical – Sofa bed, safe and desk
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Bathroom grab bars and wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDeluxe Cabana with Balcony
Photos of Deluxe Cabana with Balcony
Deluxe Cabana with Balcony
5/5 guest room ratingMore detailsRoom amenities
- 36 sq m
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 King Bed
36 square metres m2 room with a balcony
Layout – bedrooms
Internet – Free WiFi
Entertainment – LED TV with satellite channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, slippers and a shower with a rainfall showerhead
Practical – Sofa bed, safe and desk
Comfort – Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityJunior Suite
Photos of Junior Suite
Junior Suite
More detailsRoom amenities
- 53 sq m
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 King Bed
53 square metres m2
Layout – Bedroom, living room and sitting area
Internet – Free WiFi
Entertainment – LED TV with satellite channels
Food & Drink – Fridge, minibar, microwave and coffee/tea maker
Sleep – Premium bedding, a pillow menu and blackout drapes/curtainsBathroom – Private bathroom, deep-soaking bathtub and separate shower with a rainfall showerhead
Practical – Safe, single sofa bed and sofa bed
Comfort – Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Palembang
Located in Palembang, The Alts Hotel is in the city centre. Ampera Bridge and Great Mosque of Palembang are notable landmarks, and travellers looking to shop may want to visit Palembang Indah Mall and Palembang Square Mall. Looking to enjoy an event or a match while in town? See what's going on at Jakabaring Sport City. Spend some time exploring the area's activities, including golfing.
View in a map
What's nearby
- Palembang Golf Club - 3 min drive
- Masjid Agung Grand Mosque - 7 min drive
- Ampera Bridge - 8 min drive
- Al-Munawar Arab Village - 11 min drive
- Palembang Indah Mall - 12 min drive
Getting around
- Palembang (PLM-Sultan Mahmud Badaruddin II) - 31 min drive
Restaurants
- Where to eat
- Cafe Delapan – Al fresco dining restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
- 10 Gastro Pub – Al fresco dining rooftop bar. Serves dinner and light fare daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- Free valet parking on site
- 24-hour return airport shuttle (surcharge)
- Airport shuttle at scheduled times, on request
Food and drink
- Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 133100 per person
- 1 restaurant
- 1 poolside bar and 1 bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Fitness centre
- Full-service spa
- Outdoor pool
- Sauna
- Hot tub
- On-site winery
Family friendly
- Dry cleaning service
- Laundry facilities
- Outdoor pool
- Fridge
- Sofa bed
Conveniences
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
Guest services
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
Languages spoken
- English
- Indonesian
Business services
- 5 meeting rooms
- Business centre
- Conference space
Outdoors
- Rooftop terrace
Spa
- 2 treatment rooms
- Massages
- Massage/treatment rooms
- Sauna
- Spa open daily
- Hot tub
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas (fines apply)
- Renovated entire property – January 2016
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Linens
- Pillow menu
- Premium bedding
- Sofa bed
Bathroom
- Bidet
- Free toiletries
- Hairdryer
- Towels
Entertainment
- LED TV
- Satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
- Fridge
More
- Connecting rooms available
- Desk
- Safe
- Slippers
Policies
Check-in
Check-in from 2 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out
Special check-in instructions
There is no front desk at this property
This property doesn't offer after-hours check-in
Guests can access their accommodation through a private entrance
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Access methods
Private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: IDR 133100 per person (approximately)
- Airport shuttle fee: IDR 150000 per vehicle (one-way)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Grand Zuri Palembang
Grand Zuri Palembang Hotel
Grand Zuri Palembang Hotel Palembang
The Alts Hotel Hotel
The Alts Hotel Palembang
The Alts Hotel Hotel Palembang
Frequently asked questions
4.2
Very good
4.2/5
Cleanliness
4.1/5
Staff & service
0.0/5
Amenities
4.0/5
Property conditions & facilities
4/5 Good
Malvin
1 Dec 2019
Liked: Cleanliness, property conditions & facilities, room comfort
Cheap cozy room with so-so service
Stayed 1 night in Nov 2019
4/5 Good
Toni
30 Jun 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
5/5 Excellent
Verified traveller
21 Sep 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
4/5 Good
Daniel, Kl
27 Jul 2018
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2018