expedia

Overview of The Alts Hotel

Photo gallery

Guest reviews

4.2 / 5Very Good
38 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

Highlights

Popular LocationMuseum Sumatera Selatan6 min drive
Popular LocationMesjid Agung6 min drive
Popular LocationMuseum Sultan Machmud Badaruddin II6 min drive
AirportPalembang (PLM-Sultan Mahmud Badaruddin II)28 min drive

Choose dates to view prices

  • Superior Twin Room

    Superior Twin Room

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Superior Double Room

    Superior Double Room

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room

    Deluxe Room

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Premiere

    Deluxe Premiere

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Cabana with Balcony

    Deluxe Cabana with Balcony

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite

    Junior Suite

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Presidential Suite

    Presidential Suite

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Palembang

Located in Palembang, The Alts Hotel is in the city centre. Ampera Bridge and Great Mosque of Palembang are notable landmarks, and travellers looking to shop may want to visit Palembang Indah Mall and Palembang Square Mall. Looking to enjoy an event or a match while in town? See what's going on at Jakabaring Sport City. Spend some time exploring the area's activities, including golfing.

Popular Location

What's nearby

  • Palembang Golf Club - 3 min drive
  • Museum Sumatera Selatan - 6 min drive
  • Mesjid Agung - 6 min drive
  • Museum Sultan Machmud Badaruddin II - 6 min drive
  • Dutch Fort - 6 min drive

Getting around

  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 28 min drive

Restaurants

  • Where to eat
  • Cafe Delapan – Al fresco dining restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • 10 Gastro Pub – Al fresco dining rooftop bar. Serves dinner and light fare daily.

About this property

The Alts Hotel

4-star luxury hotel near Palembang Golf Club
An attached winery, a full-service spa and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a health club and a bar/lounge. All 207 rooms feature comforts such as premium bedding and pillow menus, while conveniences include sofa beds and fridges. Complimentary wireless Internet access and 24-hour room service are standard, as are LED TVs with satellite channels.
The Alts Hotel offers 207 forms of accommodation with minibars and a safe. This accommodation is furnished with sofa beds and desks. Beds feature premium bedding. A pillow menu is available. Fridges and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. LED televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.
An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Altitude SPA has 2 treatment rooms. Services include massages. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times, on request

Food and drink

Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 133100 per person
1 restaurant
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Full-service spa
Outdoor pool
Sauna
Hot tub
Winery attached

Family friendly

Dry-cleaning service
Laundry facilities
Outdoor pool
Fridge
Sofa bed

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception

Guest services

Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter

Languages spoken

English
Indonesian

Business services

5 meeting rooms
Business centre
Conference space

Outdoors

Rooftop terrace

Spa

2 treatment rooms
Massages
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Linens
Pillow menu
Premium bedding
Sofa bed

Bathroom

Bidet
Free toiletries
Hairdryer
Towels

Entertainment

LED TV
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Connecting rooms available
Desk
Safe
Slippers

Policies

Check-in

Check-in between 2 PM and midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

  • There is no front desk at this property. This property doesn't offer after-hours check-in.
  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types accepted at this property

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 133100 per person (approximately)
  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Grand Zuri Palembang Hotel
  • Grand Zuri Hotel
  • Grand Zuri Palembang
  • Grand Zuri
  • The Alts Hotel Hotel
  • The Alts Hotel Palembang
  • The Alts Hotel Hotel Palembang

Guest reviews

4.2

Very Good

5 - Excellent
13
4 - Good
20
3 - Okay
5
2 - Mediocre
0
1 - Poor
0
4.2
Cleanliness
4.2
Service and Staff
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was very clean and the beds and bedding were very comfortable. The staff was amazing from the front desk to the restaurant staff to the bellhops. A special thank you to Ayu and Fadly, they were so helpful.

Stayed 2 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, property conditions & facilities, room comfort

Cheap cozy room with so-so service

Check-in was slow, hotel was hot, breakfast staff weren't attentive, but room is nice and cozy, so overall it was ok considering the low price.

Stayed 1 night in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Apr 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov 2018