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Overview of The Arista Hotel

Photo gallery

Front of Property
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Minibar, in-room safe, desk, soundproofing

The Arista Hotel

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationJakabaring Stadium6 min walk
    Popular LocationPalembang Square Mall6 min walk
    Popular LocationPalembang Indah Mall17 min walk
    AirportPalembang (PLM-Sultan Mahmud Badaruddin II)12 min drive

Choose dates to view prices

Superior Double Room Only

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room Only

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Suite

  • 70 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe include New Year Eve Dinner for 2 persons

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Deluxe Twin Room

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room, Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Arista Club

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

Arista Suite

  • 94 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Superior Double Room, Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

About this area

Palembang

In the business district, The Arista Hotel is in an area with good shopping. Al-Qur'an Al-Akbar and Pulau Kemaro Pagoda are local landmarks, and travellers looking to shop may want to visit Palembang Indah Mall and Palembang Square Mall. Looking to enjoy an event or a game while in town? See what's happening at Jakabaring Stadium or Jakabaring Sport City.
Popular Location

What's nearby

  • Jakabaring Stadium - 6 min walk
  • Palembang Square Mall - 6 min walk
  • Palembang Indah Mall - 17 min walk
  • Great Mosque of Palembang - 8 min drive
  • Masjid Agung Grand Mosque - 12 min drive

Getting around

  • AirportPalembang (PLM-Sultan Mahmud Badaruddin II) - 12 min drive

Restaurants

  • Where to eat
  • 1000 Rasa Coffee Shop – Restaurant offering Indonesian cuisine. Serves breakfast, lunch and dinner.
  • Golden Abalone Restaurant – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Brava Parlour – Restaurant offering international cuisine. Serves lunch and dinner.
View in a map

About this property

The Arista Hotel

Luxury hotel with 3 restaurants and full-service spa
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. All 142 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include minibars and coffee makers.
The Arista Hotel offers 142 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Palembang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Arista Wellness Center. Services include massages. The spa is equipped with a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • On-site parking is wheelchair accessible
  • Return airport shuttle (surcharge)

Food and drink

  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Indonesian

Business services

  • 1 meeting room
  • Business centre
  • Conference space

Outdoors

  • Pool sunloungers

Spa

  • Massages
  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 595000.00 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: IDR 595000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Horison Palembang
Hotel Horison Palembang
Arista Hotel Palembang
Arista Palembang
The Arista Hotel Hotel
The Arista Hotel Palembang
The Arista Hotel Hotel Palembang

Frequently asked questions

Can I cancel my reservation for free at The Arista Hotel and receive a full refund?
Yes, The Arista Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Arista Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Arista Hotel?
As of 25 Jan,2021, prices found for a 1-night stay for 2 adults at The Arista Hotel on 27 Jan,2021 start from SG$87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Arista Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is The Arista Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Arista Hotel?
This property doesn't offer parking.
What time is check-in at The Arista Hotel?
Check-in is from 2 PM - midnight.
What time is check-out at The Arista Hotel?
Checkout is at noon.
Does The Arista Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is The Arista Hotel located?
Situated in the business district, this luxury hotel is within a 10-minute walk of Jakabaring Stadium and Palembang Square Mall. Palembang Indah Mall and Great Mosque of Palembang are also within 2 miles (3 km).
4.3
Excellent
Rating 5 - Excellent. 14 out of 35 reviews
5 - Excellent 40%
Rating 4 - Good. 18 out of 35 reviews
4 - Good 51%
Rating 3 - Okay. 2 out of 35 reviews
3 - Okay 6%
Rating 2 - Poor. 0 out of 35 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 35 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.3/5

Staff & service

0.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in palembang
Love it. Location,,staff, breakfast. Evert Yyhinv Love it. Location, staff, breakfast. All perfect
Stayed 1 night in Jul 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel at great location. Opposite mall have all shopping and restaurants.
Stayed 1 night in Apr 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Love the size of the tub! Thanks for the upgrade. The service from breakfast F&B staff were better than Front Office, especially their English proficiency. Housekeeping was polite and provided good service. Breakfast spread was good, but could improve on taste and heating mechanism. The same processed juice was prepared for breakfast, yet the water to cordial juice ratio was not the same, as we noticed that the juice on the second day was more sour. Hotel management should think of safety for staff who Work at Height. Ladder was used from 1st floor to 2nd floor when changing lobby curtain. 2 staff hold the ladder at each floor while the 3rd staff climb to the ceiling, no safety boots nor safety harness was used. Hotel is beside a new mall, just be courageous enough to cross the busy road. Easy to catch Grab to go anywhere.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in the busy street
Great service from Hotel staffs, Friendly and helpful. The room is clean. Good spread of breakfast choices with many local delights! The hotel provide free wifi for only 3 devices but the staff is kind enough to increase the no of devices for me.
Stayed 1 night in Mar 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing and good experience. Hotel room was clean and services rendered by the staff were excellent. Would go back there again on my next visit.
Stayed 2 nights in Mar 2018

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