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The Arista Hotel

4.5 star property
Luxury hotel with 3 restaurants and full-service spa

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Arista Hotel

Photo gallery for The Arista Hotel

Outdoor pool, pool loungers
Front of property
Minibar, in-room safe, desk, soundproofing
3 restaurants, breakfast, lunch, dinner served; Indonesian cuisine
Reception

Overview of The Arista Hotel

Reviews
8.6

Excellent

Highlights
  • Staff & service is scored top 10% in Palembang by travellers.
  • Cleanliness is scored top 10% in Palembang by travellers.

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • GymGymGym

Check out the area

Jl. Kapt. A. Rivai, Palembang, South Sumatra, 30129
  • Popular LocationJakabaring Stadium6 min walk
  • Popular LocationPalembang Indah Mall18 min walk
  • Popular LocationAmpera Bridge3 min drive
  • AirportPalembang (PLM-Sultan Mahmud Badaruddin II)11 min drive
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Room options

Superior Double Room, Smoking

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room Only

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Double Room Only

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Arista Suite

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
  • 94 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Executive Suite

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
  • 70 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Arista Club

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room, Smoking

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe include New Year Eve Dinner for 2 persons

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Satellite channels
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

About the area

Palembang

Located in Palembang, The Arista Hotel is in the business district. Dutch Fort and Pulau Kemaro Pagoda are local landmarks, and travellers looking to shop may want to visit Palembang Indah Mall and Palembang Square Mall. Looking to enjoy an event or a game while in town? See what's happening at Jakabaring Stadium or Jakabaring Sport City.

What's nearby

  • Jakabaring Stadium - 6 min walk
  • Palembang Square Mall - 6 min walk
  • Palembang Indah Mall - 18 min walk
  • Great Mosque of Palembang - 3 min drive
  • Ampera Bridge - 3 min drive

Getting around

  • Bumi Sriwijaya LRT Station - 4 min walk
  • Cinde LRT Station - 6 min drive
  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 12 min drive

Restaurants

  • Starbucks - 3 min walk
  • Burger King - 1 min walk
  • Brava Parlour - 1 min walk
  • Yoshinoya - 6 min walk
  • X.O Suki & Dim Sum - 2 min walk

About this property

The Arista Hotel

Luxury hotel in the business district
You can look forward to dry cleaning/laundry services, a bar and a gym at The Arista Hotel. Indulge in a massage at Arista Wellness Center, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Indonesian cuisine and more. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a sauna.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a front desk safe and concierge services
  • Meeting rooms, a 24-hour front desk and a lift
Room features
All 142 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • 1000 Rasa Coffee Shop
  • Brava Parlour
  • Golden Abalone Restaurant
  • Onyx Lounge

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Ballroom
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative Antigen COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Horison Palembang
Hotel Horison Palembang
Arista Hotel Palembang
Arista Palembang
The Arista Hotel Hotel
The Arista Hotel Palembang
The Arista Hotel Hotel Palembang

Frequently asked questions

Does The Arista Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Arista Hotel?

As of 29 Mar,2024, prices found for a 1-night stay for 2 adults at The Arista Hotel on 31 Mar,2024 start from S$109.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Arista Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Arista Hotel?

Self-parking is free at this property.

What time is check-in at The Arista Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at The Arista Hotel?

Checkout is at noon.

Does The Arista Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Arista Hotel located?

Situated in the business district, this luxury hotel is within a 10-minute walk of Jakabaring Stadium and Palembang Square Mall. Palembang Indah Mall and Great Mosque of Palembang are also within 2 miles (3 km). Bumi Sriwijaya LRT Station is only a 4-minute walk and Dishub LRT Station is 5 minutes.

The Arista Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 42 reviews" "
Rating 8 - Good. 20 out of 42 reviews" "
Rating 6 - Okay. 2 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Jolando Wee Khong, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property adjacent to the biggest mall in palembang. got upgraded to a club room which is nicely furnished
Stayed 1 night in Nov 2022

2/10 Terrible

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Laundry never returned!
I paid for the express service to wash my clothes, it indicates to get them back in 3 hours. I checked out two days later and did not manage to get them back. The hotel staff: `Eka from the Front Office Department`` reached out afterward, send me a picture of the package, and was going to charge me to send them back to my home address. It has been a month now, the clothes still did not arrive and the WhatsApp number got silent. VERY POOR CUSTOMER SERVICE!!
Stayed 5 nights in Sep 2022

10/10 Excellent

Edward

Stayed 12 nights in Aug 2022

10/10 Excellent

Charless

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Marcelinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in palembang
Love it. Location,,staff, breakfast. Evert Yyhinv Love it. Location, staff, breakfast. All perfect
Stayed 1 night in Jul 2019

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

GOPAL, Gopshk@gmail.com

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel at great location. Opposite mall have all shopping and restaurants.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Love the size of the tub! Thanks for the upgrade. The service from breakfast F&B staff were better than Front Office, especially their English proficiency. Housekeeping was polite and provided good service. Breakfast spread was good, but could improve on taste and heating mechanism. The same processed juice was prepared for breakfast, yet the water to cordial juice ratio was not the same, as we noticed that the juice on the second day was more sour. Hotel management should think of safety for staff who Work at Height. Ladder was used from 1st floor to 2nd floor when changing lobby curtain. 2 staff hold the ladder at each floor while the 3rd staff climb to the ceiling, no safety boots nor safety harness was used. Hotel is beside a new mall, just be courageous enough to cross the busy road. Easy to catch Grab to go anywhere.