Lobby sitting area

Reviews of Element Palmdale

3 out of 5
Element Palmdale
39325 Trade Center Drive, Palmdale, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 317 out of 429 reviews" "
Rating 8 - Good. 67 out of 429 reviews" "
Rating 6 - Okay. 28 out of 429 reviews" "
Rating 4 - Poor. 7 out of 429 reviews" "
Rating 2 - Terrible. 10 out of 429 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn, Vallejo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment studio style room was perfect for our needs. Everything was full size including a dishwasher, stovetop, fridge, and microwave. What’s really awesome, is the fact that they thought of everything one needs in a kitchen. From sponge to ice tray in freezer, including dishes, pots, pans, and cooking tools! The bathroom was nice, but a couple details were missed by house keeping. However, upon notification, they came up and remedied the situation. I’d stay here again!
Stayed 2 nights in Apr 2024
Response from Customer Service on 1 May,2024
Shawn, it's fantastic to hear that the suite at Element Palmdale was perfect for your stay, with its full-sized appliances and fully equipped kitchen. Our team members take pride in preparing for every guest's needs. While regrettable, we appreciate you bringing the bathroom details to our attention; swift action is important to us. Your vote of confidence in choosing to stay with us again is praised!

6/10 Okay

Paulo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 22 Apr,2024
Thank you for sharing your feedback, Paulo!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

10/10 Excellent

Nizarendani

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice clean hotel . Recommend
Stayed 1 night in Apr 2024
Response from Customer Service on 17 Apr,2024
Nizarendani, it's wonderful to hear that you enjoyed your stay at Element Palmdale. We believe that cleanliness is key to a great stay and are delighted that you'd recommend us. Thank you for sharing, and we hope to host you again in the future.

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2024
Response from Customer Service on 15 Apr,2024
Cinthia, it's wonderful to hear you found the Element Palmdale to be a pleasant place to stay. We value your positive feedback and hope you'll choose us again soon.

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the guest drinks and snacks in the evening. This property is conveniently located near shopping and many places to eat. Checking in was quick and easy. All of the staff from check in to maintenance to house keeping and the breakfast crew were exceptional. Our TV adjustment was handled quickly and professionally by Joe. Thanks to all of the staff at the Element for making our stay a fantastic one.
Stayed 1 night in Apr 2024
Response from Customer Service on 13 Apr,2024
Tim, it's heartening to read that you relished the guest drinks and snacks and found the location advantageous due to its proximity to shopping spaces and eateries. At Element Palmdale, we aim for seamless check-ins, and we're glad yours was efficient. It brings us joy to know our team members, from check-in to maintenance to housekeeping, including breakfast crew, exceeded your expectations. We'll pass on your commendations to Joe for swift handling of your TV adjustment. Your endorsement means a lot—thank you for making Element Palmdale, your choice of stay.

10/10 Excellent

Jorge

Stayed 1 night in Apr 2024
Response from Joseph on 1 May,2024
We appreciate the feedback, Jorge!

10/10 Excellent

Anadelys

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Mar 2024
Response from Customer Service on 5 Apr,2024
Anadelys, thanks for sharing your experience. It's wonderful to hear you had such an excellent stay at Element Palmdale. We warmly welcome you to visit us again in the future for another great stay.

10/10 Excellent

Monserrat

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great
Stayed 2 nights in Mar 2024
Response from Customer Service on 2 Apr,2024
Monserrat, it's wonderful to hear that you enjoyed the breakfast at Element Palmdale. Our culinary team certainly aims to provide a delightful start to the day. Thank you for taking the time to share your experience. We'd be delighted to welcome you back in the future for another delicious breakfast.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 17 Mar,2024
Thank you for this excellent rating, Joseph!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Element Palmdale! We'd love to host you again someday for yet another unforgettable visit.

10/10 Excellent

Ramon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Customer Service on 27 Feb,2024
Ramon, it's wonderful to hear that you enjoyed your recent stay at Element Palmdale. We sincerely appreciate your feedback and we're looking forward to welcoming you back in the near future.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Service on 24 Feb,2024
Thanks for the perfect rating, Valerie!We're pleased to hear that you have fully enjoyed your stay at Element Palmdale, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 Excellent

Alani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Service on 20 Feb,2024
Thank you for sharing your perfect rating with us, Alani!It's wonderful to see how much you appreciated your time at Element Palmdale! We want everyone to feel right at home at Element Palmdale. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 Excellent

Brandy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff was kind, down to earth, professional and efficient. Environment was clean and rooms felt like home away from home. My family and I love it here.
Stayed 1 night in Feb 2024
Response from Customer Service on 16 Feb,2024
Brandy, it's incredibly refreshing to know you and your family felt at home at Element Palmdale. Our team takes pride in being humble, professional, and efficient, so your kind words resonate with us. We are truly flattered that you appreciated the cleanliness and warm atmosphere. We can't wait to welcome your family back for another "home away from home" experience.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Service on 22 Jan,2024
Elaine, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Element Palmdale!

8/10 Good

David and Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This hotel was super nice, everything was clean and the beds were so cozy! The only issue we had was this horrible buzzing noise in the bathroom! It was so loud and hard to handle, but other than that we will stay here again!
Stayed 2 nights in Jan 2024
Response from Customer Service on 14 Jan,2024
David and Amy, thank you for choosing Element Palmdale for your recent stay and for highlighting our cleanliness and comfortable beds. We regret to hear about the noise in your bathroom. Please know we value this feedback and it shall serve to enhance future guest experiences. We eagerly await your next visit, in hopes of delivering an even better experience.

10/10 Excellent

Mistelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large rooms, full kitchen with everything downtown the wine cups and decanter provided. Beautiful bohemian meets mid century modern vibe. Cool fire pit, beautiful pool but too cold to use. Great breakfast with lots of options included. Really nice, relaxed casual areas. Easy, free, plentiful parking. The room cards work flawlessly. Staff is amazingly sweet. Walking distance to restaurants, Barnes and Noble, Target, Sprouts, Aldi and the mall. Very good pricing.Best hotel I have stayed at in Palmdale.
Stayed 2 nights in Jan 2024
Response from Customer Service on 13 Jan,2024
Mistelle, it's delightful to learn that you enjoyed your stay at Element Palmdale. How fantastic it is to hear that you appreciated the spacious rooms with a comprehensive kitchen, and the eclectic ambiance blending bohemian and mid-century modern. We're glad that you could enjoy our diverse breakfast and found our parking convenient. Our dedicated team members are always here to provide a sweet, hospitable experience. We're thrilled that you found our location convenient for exploring local shops and restaurant. It is truly rewarding to be considered the best hotel you've stayed at in Palmdale. Thank you for your candid feedback, and we are looking forward to your next stay with us.

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff. Clean room and clean property. I would definitely stay again.
Stayed 1 night in Dec 2023
Response from Customer Service on 3 Jan,2024
Dominic, it's wonderful to read that the Element Palmdale met your expectations with our hygiene standards and our team members' assistance. We greatly appreciate your kind words and we're excited about the prospect of hosting you again in the future. Thank you for choosing us and for your very positive feedback.

8/10 Good

HARUT, north hollywood

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on 31 Jan,2024
Harut, thank you for choosing Element Palmdale and taking the time to rate your stay. We're pleased that your experience aligned with our dedication to provide quality service and amenities. We look forward to having the opportunity to welcome you back on your next visit.

10/10 Excellent

Avi

Stayed 1 night in Dec 2023
Response from Customer Service on 13 Jan,2024
Avi, it's wonderful to hear that you enjoyed your stay at Element Palmdale. Our team appreciates your high rating on Expedia and we hope to welcome you again in the near future!

10/10 Excellent

Paola

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on 26 Dec,2023
Paola, it's great to hear you had an enjoyable experience at Element Palmdale. We appreciate your high rating on Expedia and hope to welcome you back in the near future. Thanks for choosing us for your stay!

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful mod decor. Huge lovely bathroom. Feels very new and clean and bright. Spacious and high ceilings. I haven't felt this taken care of in years!
Stayed 1 night in Dec 2023
Response from Customer Service on 26 Dec,2023
Merrill, it's a pleasure to hear about your positive experience at Element Palmdale. We're delighted that you enjoyed the aesthetic of our rooms and appreciated the spaciousness and brightness. Your remarks about feeling well-taken care of by our team of colleagues are truly warming. We look forward to having the opportunity to serve you again in the future.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on 23 Dec,2023
Richard, thank you for choosing the Element Palmdale. We're delighted to know you had a great stay with us. We look forward to welcoming you back on your next visit.

2/10 Terrible

Yuhong

Stayed 1 night in Dec 2023
Response from Customer Service on 21 Dec,2023
Yuhong, we regret to see that your stay did not meet your expectations. We're committed to offering excellent services to our guests and we're keen to understand how we could have enhanced your experience. We invite you to share your feedback with us directly. Your comments can guide us on how we could improve. Thank you.

4/10 Poor

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Wifi
The wifi for the TV streaming services was poor and kept buffering. I couldn't enjoy watching the streaming services at all.
Stayed 1 night in Nov 2023
Response from Adriana on 5 Dec,2023
Johnathan, we sincerely regret to hear about your experience with the in-room entertainment. We understand how important a seamless connection can be, especially when trying to enjoy streaming services during your stay. We will ensure our technical team is aware of this situation for further examination. Thank you for bringing this to our attention.

10/10 Excellent

Richard

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, close to freeway.
Stayed 1 night in Nov 2023
Response from Customer Service on 29 Nov,2023
Richard, thank you for sharing your experience at Element Palmdale. We're delighted to know our location was convenient for your travels and you found our team members to be pleasant. We look forward to welcoming you back again soon.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel to stay at we will definitely be back.
Stayed 1 night in Nov 2023
Response from Customer Service on 28 Nov,2023
Anthony, it's wonderful to hear that you had an amazing experience at Element Palmdale. Your plans to return truly are the highest praise. We eagerly anticipate welcoming you back in the future.

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 4 nights in Nov 2023
Response from Customer Service on 28 Nov,2023
Francis, it's heartening to hear that you found our team members at Element Palmdale outstanding. Your feedback reaffirms our dedication to providing excellent guest service. Looking forward to your return visit.

6/10 Okay

Johnathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wifi for the streaming services on the TV was poor and kept buffering. I couldnt enjoy watching any of the streaming services on theTV in my room.
Stayed 1 night in Nov 2023
Response from Customer Service on 28 Nov,2023
Johnathan, we sincerely regret to hear about your experience with the in-room entertainment. We understand how important a seamless connection can be, especially when trying to enjoy streaming services during your stay. We will ensure our technical team is aware of this situation for further examination. Thank you for bringing this to our attention.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet. Breakfast options could be a little better.
Stayed 1 night in Nov 2023
Response from Customer Service on 17 Nov,2023
Daniel, it's fantastic to see your positive feedback about the Element Palmdale. We're thrilled you enjoyed the cleanliness and tranquility. For the breakfast options, we appreciate your suggestion and will take it into consideration to upgrade your experience next time. Looking forward to welcoming you back on your next visit.

10/10 Excellent

Merritt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighborhood is mostly shopping malls, chain stores but very convenient to the highway. Clean and modern.
Stayed 1 night in Oct 2023
Response from Customer Service on 19 Oct,2023
Merritt, it's wonderful to hear you found the Element Palmdale's location to be ideal for your needs. We take pride in the cleanliness and contemporary design of our hotel. Thank you for your favorable comments and we hope to welcome you back soon.

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and the property was well maintained and clean
Stayed 1 night in Oct 2023
Response from Customer Service on 14 Oct,2023
Karla, thank you for sharing your experience at Element Palmdale. We're thrilled to hear you appreciated our well-kept property and friendly team members. Your positive feedback gives us joy and it's guests like you who inspire us to maintain our high standards. We look forward to welcoming you back on your next visit.

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Customer Service on 10 Oct,2023
Thank you for sharing, Katie!At Element Palmdale, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 Excellent

Ariday

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
My husband and I wanted to get away for our anniversary and made a reservation to this hotel, we had a great experience everything was clean, the bed was comfortable we got to watch something on Netflix oh and it wasn’t noise at all even thought there’s a few shopping center near by. They had great breakfast at the hotel we had bagels, fresh fruit, orange juice and they had eggs, sausages. Overall we had a great time, we would stay here again:)
Stayed 1 night in Sep 2023
Response from Customer Service on 25 Sept,2023
Ariday, it's wonderful to hear that your anniversary getaway at Element Palmdale was enjoyable. We're thrilled to know that you appreciated the cleanliness, comfortable bed, and calm ambiance of our hotel, even with its close proximity to shopping centers. Knowing that our varied breakfast offerings added to your experience is truly heartwarming. We can't wait to welcome you back for another outstanding stay.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very professional and friendly staff at front check in.
Stayed 1 night in Sep 2023
Response from Customer Service on 24 Sept,2023
Joanne, it is delightful to read about your enjoyable experience at Element Palmdale! Our front desk team members aim to provide the highest standard of service. We're thrilled that their professionalism and friendliness made a lasting impression. Hopefully, we have the pleasure of welcoming you back in the future!

6/10 Okay

Shayna

Stayed 1 night in Sep 2023
Response from Customer Service on 23 Sept,2023
Thank you for taking the time to submit this feedback, Shayna.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

8/10 Good

jaime

Stayed 1 night in Aug 2023
Response from Customer Service on 16 Sept,2023
Thank you for the 4-star rating, Jaime!We are delighted to see that you had a wonderful time at Element Palmdale. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

8/10 Good

Valena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast bar was great. Everything was fresh. Customer service was outstanding
Stayed 1 night in Aug 2023
Response from Customer Service on 15 Aug,2023
Valena, thank you for sharing your experience at Element Palmdale. It's great to hear that our breakfast offerings were appreciated and you found everything to be fresh. We're delighted to know our team members provided outstanding service during your stay. Your feedback is very valuable to us. We hope to welcome you back in the near future!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amelia at the front desk is always very helpful. She is a great asset to the hotel. She always goes above and beyond. She is a great employee.
Stayed 1 night in Aug 2023
Response from Customer Service on 8 Aug,2023
Hello Richard,We're thrilled to hear about your positive interactions with our staff at Element Palmdale. Amelia will certainly appreciate your compliment. Her dedication is a vital part of our team. Thanks for recognizing her efforts. We look forward to welcoming you back for another superior experience.

10/10 Excellent

Teena Marie, Pasadena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so nice! Nicely decorated. I loved my room. The bed was so comfortable, there was a little sink, utensils, plates, dishwashing liquid, paper towels, and both a coffee maker and hot pot to boil water for tea. The shower was nice and big and the lights were automatic. I would definitely stay here again.
Stayed 1 night in Aug 2023
Response from Customer Service on 1 Sept,2023
Teena, we're delighted to hear about your positive experience at Element Palmdale. It's great that our tastefully-decorated rooms, calming ambiance, and well-equipped amenities met your expectations. Your kind words about our team members' friendliness and the convenience of the room and facilities are much appreciated. We look forward to making your next visit just as enjoyable.

10/10 Excellent

Libbie, Huntington Beach

Liked: Cleanliness
Hotel is clean excessive. All of the people are nice.
Stayed 2 nights in Jun 2023
Response from Customer Service on 4 Aug,2023
Hello Libbie,Thanks for noticing and appreciating our commitment to cleanliness at Element Palmdale. We're glad our team left a good impression with their friendliness. Looking forward to welcoming you again soon!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Customer Service on 25 Jul,2023
Thank you for the amazing rating, Richard!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Element Palmdale soon!Thanks again for leaving your feedback!

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Customer Service on 5 Jul,2023
Thank you for the perfect rating, Jasmine!We are very pleased to hear that you had a wonderful stay at Element Palmdale. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service
Quick check in. Always clean. Breakfast is a plus. Will be coming again.
Stayed 1 night in Jul 2023
Response from Customer Service on 4 Jul,2023
Vanessa, thank you for the flawless review! We really appreciate the feedback, and we're elated that your stay with us went so well. We hope we can provide you with another perfect stay in the future at Element Palmdale. Have a great day!

6/10 Okay

Cynthia

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were staying with a group of people for the weekend. We had called the week before to request to have all the rooms on the same floor so the kids could easily hang with each other. We arrived for check in on time and were told I could not be on the same floor because all the rooms that were left were for Long Term Residents. We were very disappointed but understood if all the rooms were already filled. Two hours later the last person from our group arrived and wouldn't you know it they put them on the same floor as our group. I went back to ask why was my request to be on the same floor as the group denied yet my friend who arrived two hours later got a room on the same floor as our group? They tried to give me a different excuse as to why I could not get a room with my group earlier today. She denied telling me that the reason I could not move was due to no rooms being left. She basically lied to my face. I was very upset to have caught them lying. Just be honest for crying out loud people. Other than being lied to the property was beautiful, lots of places to shop and eat in walking distance. No jacuzzi and the pool was tiny but worked for the kids.
Stayed 2 nights in Jun 2023
Response from Customer Service on 26 Jun,2023
Cynthia,Thank you for taking the time to share your feedback about your stay. It's unfortunate to hear about the miscommunication regarding the room assignment and that you were unable to be on the same floor as your group. The hotel team strives to fulfill every request whenever possible, and it is important for our guests to feel heard and respected. Apologies for any frustration you experienced due to the inconsistency in the information provided and the impression that you were not given the whole truth.On a positive note, it's great to learn that you found the property beautiful and enjoyed its convenient location with several shopping and dining options nearby. While it seems the pool area did not meet your expectations, it's good to know that the kids were able to enjoy it.The input from our guests is valuable in helping to identify areas where improvements are needed. Your comments will be shared with the team to ensure a more streamlined communication process and an enhanced guest experience in the future. We hope to have the opportunity to welcome you and your group back for a more enjoyable stay.

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Customer Service on 19 Jun,2023
Thanks for the perfect rating, Robyn!We can't wait to see you again soon for another amazing experience at Element Palmdale. Have a great day!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Customer Service on 18 Jun,2023
Thanks for sharing this perfect rating, Justin!We're thrilled to hear you enjoyed your stay at Element Palmdale! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 Excellent

VIRAJ

Liked: Cleanliness, staff & service, property conditions & facilities
Room design and quality were excellent.
Stayed 1 night in May 2023
Response from Customer Service on 3 Jun,2023
Thanks for the amazing rating, Viraj!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Element Palmdale!

8/10 Good

Matthew

Stayed 1 night in May 2023
Response from Customer Service on 22 Jun,2023
Thanks for the great rating, Matthew!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Element Palmdale again soon, we'd love to have you back!

10/10 Excellent

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I have stayed in personally with my family It was very clean It had a whole kitchen in the room, the restroom was very big Comfortable bed king size The staff was very nice and helpful.Breakfast was delicious ,also it’s placed on a spot you have all the stores you can walk to Smart and final , Target,BestBuy,JambaJuice,and a lot more stores .Overall I rate this hotel a 5 star 🌠🌠🌠🌠🌠
Stayed 2 nights in May 2023
Response from Customer Service on 31 May,2023
Thanks for the excellent review, Luis!We're delighted your time at Element Palmdale was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our clean and comfortable rooms as well as our friendly staff, delicious breakfast and prime location. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.

10/10 Excellent

Melisa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in May 2023
Response from Customer Service on 27 May,2023
Thank you for the fantastic rating, Melisa!We strive to make all of our guests feel welcome and relaxed during their time at Element Palmdale! We can't wait to see you again soon.