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Reviews of Olympic Lagoon Resort - Paphos

5 out of 5
Olympic Lagoon Resort - Paphos
Poseidon Avenue, Paphos

Reviews

9.4

Exceptional

Rating 10 - Excellent. 215 out of 289 reviews" "
Rating 8 - Good. 53 out of 289 reviews" "
Rating 6 - Okay. 15 out of 289 reviews" "
Rating 4 - Poor. 5 out of 289 reviews" "
Rating 2 - Terrible. 1 out of 289 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really great experience!
Incredibly friendly and helpful staff - nothing was too much trouble. Food was particularly impressive for all-inclusive - lots of choice and fresh food on offer at every meal and never a wait for service in the restaurants or bars.
Stayed 2 nights in Jan 2024
Response from Elena Hadjicharalambous General Manager on 28 Jan,2024
Dear Michael,Thank you so much for the gracious feedback and positive review.We are glad to read that you enjoyed your holiday in Paphos and your stay in the Olympic Lagoon Resort Paphos!Your positive comments about our culinary offerings from our range of restaurants as well as the service provided by our staff are highly appreciated!We hope to have the chance to host you again in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
The Olympic Lagoon was amazing from beginning to end. It was like being on a cruise ship with whatever you needed at your fingertips. The food was wonderful, different menus each day, and the service extremely friendly and helpful.
Stayed 2 nights in Jan 2024
Response from Elena Hadjicharalambous General Manager on 23 Jan,2024
Dear Valuable Guest, Thank you so much for the gracious feedback and positive review.We are delighted to hear that you enjoyed your holiday in Paphos and your stay in the Olympic Lagoon Resort Paphos!We appreciate your kind comments on our culinary offerings from our range of restaurants as well as the service provided by our staff.We hope to have the chance to host you again in the near future.Kind regards,

10/10 Excellent

Salima

Stayed 7 nights in Jan 2024
Response from Elena Hadjicharalambous General Manager on 15 Jan,2024
Thank you!!

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Above our expectations
Stayed 5 nights in Jan 2024
Response from Elena Hadjicharalambous General Manager on 13 Jan,2024
Thank You!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* luxury
What a super hotel, everyone and everything was perfect, we got a free upgrade to the adult only part of the hotel, which was just perfect for what we needed, ( do nothing ! ). Hats off to everyone, keep up the good work, if I had to say something could be better, I would say the chill out part of the Spa could be improved and maybe a bit more private, but I’m nit picking here
Stayed 5 nights in Dec 2023
Response from Elena Hadjicharalambous General Manager on 11 Jan,2024
Thank you so much for the gracious feedback and positive review.We are glad to read that you enjoyed your holiday in Paphos and your stay in the Olympic Lagoon Resort Paphos!Your constructive comments on the Sereniti Spa has been noted! We hope to see you again.Kind regards,Elena HadjicharalambousGeneral Manager

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Elena Hadjicharalambous General Manager on 9 Jan,2024
Thank you!

4/10 Poor

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities
There are a lot of great things about this hotel - friendly staff, great food, nice pools. The problem is that there was no climate control and the hotel room was too hot for sleeping. Room was >25 degrees at night and there was no way to cool it down, as the HVAC has been set to "heat only" for the off-season. The outside temperatures this time of year are typically 19-20 degrees, but a concrete building retains a lot of heat and is far warmer than the outside temperature, especially when the HVAC is set to heat only. Tried leaving the patio door open to cool down the room, but was kept awake by noise, room was light at 6 AM, and was bitten by mosquitoes. The primary function of a hotel room is to provide a comfortable and restful sleep; the hotel was a failure at this. I'd left exhausted after not getting a decent night sleep during the stay. I brought this to the attention of the front desk twice, and they basically said too bad, it's heat only. Very frustrating as this would have been a 5 star review if it was possible to set the temperature to get a decent night sleep.
Stayed 4 nights in Dec 2023
Response from Elena Hadjicharalambous General Manager on 31 Jan,2024
Dear Mr Cashin,Thank you for your review and valuable feedback.We very much appreciate your positve comments on our food offerings, the pool areas and the friendliness of all our team members.Kindly be reminded that we have winter in Cyprus at this time of the year and the heating units operate in the premises as the temperatures are quite low outside; we apologize if you found it to be too warm.We hope to welcome you back in the future and have a chance to restore your faith in our resort.Kind regards,Elena HadjicharalambousGeneral Manager

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great stay.
Stayed 5 nights in Oct 2023
Response from Elena Hadjicharalambous General Manager on 9 Oct,2023
Dear Michael,Thank you so much for your valuable feedback and we hope to welcome you back soon.Kind regards,Elena HadjicharalambousGeneral Manager

10/10 Excellent

Edd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel - amazing staff 10/10
Fantastic stay. Staff amazing - special shout out to Lisa and Julie at kids club and Jack, Bex and Sophie from the entertainment - really made the holiday for the kids (and us)
Stayed 7 nights in Aug 2023
Response from Elena Hadjicharalambous General Manager on 9 Sept,2023
Dear Edd,Thank you so much for your kind comments and valuable feedback. Your positive points mentioned on the entertainment team, especially Lisa, Julie, Jack, Bex, and Sophie are really appreciated and have already been shared with the Kanika All Stars.We hope to welcome you back in the near future.Kind regards,Elena HadjicharalambousGeneral Manager

10/10 Excellent

Rinat

Stayed 4 nights in May 2023
Response from Elena Hadjicharalambous on 29 May,2023
Thank you!

10/10 Excellent

Sophie Jane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel for a family holiday. Staff so helpful
Stayed 8 nights in Apr 2023
Response from Elena Hadjicharalambous General Manager on 7 May,2023
Dear "Sophie Jane",We are happy to read that you enjoyed your stay with us.We hope to have the chance to hot you again in the near future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for families, few connecting rooms
The hotel is pleasant and a good option for traveling with kids. Plenty of activities and entertainment options. The food is tasty and varied. Do not plan on booking connecting rooms, as according to the receptionist, they do not have many of these.
Stayed 7 nights in Apr 2023
Response from Elena Hadjicharalambous General Manager on 16 Apr,2023
Dear Guest,Thank you so much for your positive comments and for sharing your feedback.We are happy to have met your holiday expectations and look forward to welcoming you back in the near future.Kind regards,

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from Elena Hadjicharalambous General Manager on 9 Apr,2023
Thank you!

10/10 Excellent

Nina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely resort with very friendly and helpful staff. Food was very good and plentiful. Also liked the music entertainment and spa.
Stayed 3 nights in Mar 2023
Response from Elena Hadjicharalambous General Manager on 5 Apr,2023
Dear Nina,Thank you so much for your valuable feedback and we hope to welcome you back soon.Kind regards,Elena HadjicharalambousGeneral Manager

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely but think at night time in the lounge area service was slow as had to wait 20 minutes for a drink
Stayed 7 nights in Mar 2023
Response from Elena Hadjicharalambous on 29 Mar,2023
Dear Robert, Thank you very much for your review! We would like to thank you for taking the time to send your feedback on our online questionnaire. We are happy to know that you thoroughly enjoyed the hotel and its facilities and that your holiday expectations were met. We appreciate all your constructive feedback; thank you for highlighting the above points about us. We look forward to welcoming you back to our resort next time you visit Paphos! Sincerely, Elena Hadjicharalambous General Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel nice staff. Pools a little cold
Stayed 2 nights in Mar 2023
Response from Elena Hadjicharalambous General Manager on 11 Mar,2023
Dear Mark,Thank you so much for your positive comments and for sharing your feedback.We are happy to have met your holiday expectations and look forward to welcoming you back in the near future.Kind regards,

6/10 Okay

James Edward

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Only 2 of the advertised 5 restaurants were open. Therefore this was missold. No room upgrades or any benefits available despite the hotel being half empty. Room over looked a roof of an outbuilding and nothing else. Worst room experience ever I would not return and felt this was poor value for money.
Response from Elena Hadjicharalambous on 21 Feb,2023
Dear Mr Edward,Thank you for your review on our hotel.Kindly be informed that the 2 a la carte outdoor restaurants are aadvertised as closed in the winter season on our web site.In addition, upgrades are subject to availability and please be reminded that we were totally full during your stay.We hope to welcome you back in the future and restore your faith in our resort.Kind regards,Elena HadjicharalambousGeneral Manager

10/10 Excellent

Xiaolan

Response from Elena Hadjicharalambous General Manager on 6 Mar,2023
Thak you!

8/10 Good

Konstantinos

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023
Response from Elena Hadjicharalambous General Manager on 6 Jan,2023
Thank you!

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the hotel a few days before Christmas. The service was excellent, the rooms were clean (turn down service in the evening was a nice touch) and the food was fantastic! The main restaurant and the American diner were open whilst I was there, and I cannot fault them on the food at all, lots of options and all of it delicious. If I had to pick anything as a fault, it would be the temperature of the pools, they're not heated, so you would occasionally hear gasps and muffled screams from guests who were brave enough to take the plunge. I will certainly return here!
Response from Elena Hadjicharalambous General Manager on 28 Dec,2022
Dear Simon,Thank you so much for your positive comments and for sharing your feedback.We are happy to have met your holiday expectations and look forward to welcoming you back in the near future.Kind regards,Elena HadjicharalambousGeneral Manager

10/10 Excellent

Oluwaseun Oladunmomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely hotel. Courteous and helpful staffs Delicious food with variety of options. Clean all through Plenty to do in and around the area I can't wait to come back. Also a big well done to the customers service team. I got bottle of champagne. Many thanks
Stayed 2 nights in Dec 2022
Response from Elena Hadjicharalambous on 12 Dec,2022
Dear Oluwaseun Oladunmomi,Thank you so much for your positive comments and for sharing your feedback.We are happy to have met your holiday expectations and look forward to welcoming you back in the near future.Kind regards,Elena HadjicharalambousGeneral Manager

6/10 Okay

john

Liked: Cleanliness, property conditions & facilities, room comfort
room very noisy over service yard reception did not seem interested a/.c not working and there was no hot water one morning apart from that fine
Stayed 1 night in Dec 2022
Response from Elena Hadjicharalambous, General Manager on 10 Dec,2022
Dear John,Thank you for posting your feedback on our hotel and for voicing your concerns in aspects you felt were not up to standard.We hope to welcome you back in the future and be able to meet all your expectations.Kind regards,

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022
Response from Elena Hadjicharalambous General Manager on 6 Mar,2023
Thank you!

8/10 Good

Jake

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The resort itself was beautiful. We were able to stay in the adults only section, and the pool was lovely. Our room was on the bottom floor, and there were ants in the bathroom which was frustrating. The service was great, except for trying to get restaurants booked for our short stay. The communication from the guest services should have been a lot more clear to us prior to our arrival. There were some awesome beaches easily accessible close to the resort, but the beach that belonged to the resort was not nice.
Stayed 3 nights in Sep 2022
Response from Elena Hadjicharalambous on 14 Sept,2022
Dear Jake,Thank you for posting your feedback on our hotel and for voicing your concerns in aspects you felt were not up to standard.We hope to welcome you back in the future and be able to meet all your expectations.Kind regards,Elena HadjicharalambousGeneral Manager

6/10 Okay

Kieran

Travelled with family
Liked: Cleanliness, amenities
Pool really nice Service on all bars and restaurants very slow, don’t know if staffing issue Rooms not good enough for 5* rating Great kids club
Stayed 5 nights in Jul 2022
Response from Elena Hadjicharalambous, General Manager on 7 Aug,2022
Dear Kieran, Thank you so much for your kind comments and valuable feedback. Your constructive points shall be taken into consideration. We hope to see you again soon! Kind regards, Elena Hadjicharalambous General Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay in Adult’s Only section
A fantastic trip - beautiful room right by the adults only pool and staff were particularly superb throughout. Food was excellent
Stayed 7 nights in Jul 2022
Response from Elena Hadjicharalambous on 21 Jul,2022
Dear Daniel, Thank you for your valuable feedback and positive review. We hope to welcome you back again soon. Kind regards, Elena Hadjicharalambous General Manager

10/10 Excellent

Le Cam, westbury

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stated there with our 7 year old daughter. She loved the kids academy, which gave us a chance to enjoy some “us” time. Food was really nice and the entertainment was even better! We all loved the magic show, especially afterwards all the children were able to pet the rabbits and take pictures.
Stayed 1 night in Jun 2022
Response from Elena Hadjicharalambous on 7 Jul,2022
Dear Le Cam, Thank you so much for your valuable feedback and we hope to welcome you back again in the future. Kind regards, Elena Hadjichralambous General Manager

10/10 Excellent

Ria

Liked: Cleanliness, staff & service, property conditions & facilities
Except for a minor hiccup which was rectified overall I will say that was stay was great and will recommend this resort to my friends.
Stayed 4 nights in Jun 2022
Response from Elena Hadjicharalambous, General Manager on 22 Jun,2022
Dear Ria, Thank you for your review and kind comments. It was a pleasure hosting you and we hope to have the chance to host you again in the near future.

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022
Response from Elena Hadjicharalambous, General Manager on 19 Aug,2022
Thank you!

10/10 Excellent

Ravid Itzhak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Stuff is very nice. Rooms are big and very clean. Some if the special restarunts are closed during the winter (Italian was opened and was great). They just need to be more clear and slecify that drinks in the bar cost money after 11pm and service to the room is charged as well. Value for money is very good, highly recommended!
Stayed 2 nights in Mar 2022

10/10 Excellent

Garrett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 7 nights in Mar 2022
Response from Elena Hadjicharalambous on 13 Mar,2022
Thank you!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Olympic Lagoon
Lovely one night stay room excellent nice towels and crisp bed sheets. Good selection of food, although it would be nice to have 1 Main Veggie Dish but still enough to eat if Vegetarian. Nice how couples are seated away from the families, and there is a bar that children have to be left at a decent time. Good location to Paphos town. Will definitely visit again. Thank you
Stayed 1 night in Feb 2022
Response from Elena Hadjicharalambous on 21 Feb,2022
Dear "Deborah", Thank you for sharing this review with other travelers. We appreciate your kind words about or culinary options from our range of restaurants as well as about the amenities provided in your room. We look forward to hosting you again in the near future. Kind regards, Elena Hadjicharalambous General Manager

8/10 Good

Kim

Stayed 1 night in Dec 2021
Response from Elena Hadjicharalambous on 26 May,2022
Thank you!

10/10 Excellent

maayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Great hotel, good food, good service. We were upgraded to sea view and it was amazing. The only thing i didn't like was the SPA treatment which wasn't professional. I will be back
Stayed 2 nights in Dec 2021
Response from Elena Hadjicharalambous on 25 Dec,2021
Dear "Maayan", Thank you for writing this review and for sharing it with other travelers. We appreciate your kind words about our culinary offerings, the service provided by our staff as well as the room you were allocated. We are sorry to hear that you were not fully satisfied with the quality of the Spa treatment. We hope to have the chance to welcome you back at our resort in the near future. Kind regards, Elena Hadjicharalambous General Manager

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Friendly 1 week holiday
The first and last thing you'll remember about the Olympic are the staff, you could not possibly get any better. Working hard, always around asking if you needed anything. Thanks to all of you, I hope you read this!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 7 nights in Dec 2021
Response from Elena Hadjicharalambous on 25 Dec,2021
Dear "Kirsty", Thank you very much for writing this amazing review. We are glad to hear that our staff had such a positive impact on your experience, we believe our staff to be our greatest asset and your comments have supported this. Rest assured we will pass your lovely comments onto them to help motivate them further. We hope to have the chance to welcome you back at our resort in the near future. Kind regards, Elena Hadjicharalambous General Manager

10/10 Excellent

Yossi Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just excellent. It is our third time at this hotel
Stayed 1 night in Nov 2021
Response from Elena Hadjicharalambous on 2 Dec,2021
Dear "Yossi Joseph", Thank you very much for your kind words. We look forward to welcome you back any time soon! Kind regards, Elena Hadjicharalambous General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Elena Hadjicharalambous on 27 Nov,2021
Thank you!

10/10 Excellent

aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay!
We stayed here for 4 nights and had a great time. There were plenty of food options and the cocktails were delicious. We will definitely be back.
Stayed 4 nights in Nov 2021
Response from Elena Hadjicharalambous, General Manager on 18 Nov,2021
Dear "Anonymous", We are delighted to know you very much enjoyed your stay with us and we look forward to seeing you again soon. Kind regards, Elena Hadjicharalambous General Manager

10/10 Excellent

Maurits

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay. we extended
Would have just been a pretty building in a pretty place, but then the staff turn it into an amazing place. The service was good all round. Those in the restaurants, the cleaners, front desk, porters. Everyone. An initial room issue was swiftly solved to our total satisfaction. On A boat trip, the captain, explaining about some of the hotels while sailing past, mentioned this as the best. Food was good and plentiful. Everything was clean. Hard to find anything to complain about.
Stayed 4 nights in Oct 2021
Response from Elena Hadjicharalambous, General Manager on 14 Nov,2021
Dear "Maurits", We are delighted to know you very much enjoyed your stay with us and we look forward to seeing you again soon. Kind regards, Elena Hadjicharalambous General Manager

10/10 Excellent

Andrew, Dorking

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing; fine quality food and drinks; luxurious setting and polite and helpful staff. Could have communicated better about the facilities, as we sometimes had to find out about all that was on offer for ourselves. Cocktail lists, menus, entertainment etc
Stayed 5 nights in Nov 2021
Response from Elena Hadjicharalambous on 13 Nov,2021
Dear Andrew, Thank you so much for your feedback and kind comments on our staff, food and drink offerings. Your constructive feedback has been noted; thank you for highlighting these suggestions to us. We hope to welcome you back soon. Kind regards, Elena Hadjicharalambous General Manager

10/10 Excellent

Ashleigh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing 2 night stay here for my birthday. Would definitely be returning
Stayed 2 nights in Nov 2021
Response from Elena Hadjicharalambous on 9 Nov,2021
Dear Mrs Ashleigh, We are delighted to know you very much enjoyed your stay with us and we look forward to seeing you again soon. Kind regards, Elena Hadjicharalambous General Manager

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing week here with the family. Food was lovely, service was perfect, facilities and entertainment great. Lots to do for the children, even the adult entertainment was good. Lots of entertainment day and night for both adults and kids. We’ll be returning regularly that’s for sure.
Stayed 7 nights in Oct 2021
Response from Elena Hadjicharalambous, General Manager on 7 Nov,2021
Dear "Laura", Thank you so much for your kind comments. We will see you again soon for another great holiday. Kind regards, Elena Hadjicharalambous General Manager

10/10 Excellent

Edd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another awesome stay
Amazing place, staff are incredible - great food and drink options. Perfect for a family
Stayed 11 nights in Sep 2021
Response from Elena Hadjicharalambous, General Manager on 4 Oct,2021
Dear "Edd", Thank you so much for your kind comments. We will see you again soon for another great holiday. Kind regards, Elena Hadjicharalambous General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Holiday!
Returning guest, had an absolutely brilliant time! The staff were excellent as always and could not do enough to help! Food in all of the restaurants was exceptional. The overall cleanliness of the hotel, and COVID safety measures were both excellent. All this accompanied by the excellent weather made for a thoroughly enjoyable stay!
Stayed 4 nights in Sep 2021
Response from Elena Hadjicharalambous on 17 Sept,2021
Dear Guest, Thank you so much for your valuable feedback and generous comments. We will see you again soon for another great holiday. Kind regards, Elena Hadjicharalambous General Manager

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay
Stayed 3 nights in Sep 2021
Response from Elena Hadjicharalambous on 8 Sept,2021
Thank you so much!!

10/10 Excellent

Rianna

Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Maybe a good 4*
Hotel was clean and welcoming. Rooms were comfortable but balcony was quite small and overlooked a concrete roof with other blocks in front so wasn’t welcoming if you wanted to sit out of a morning or evening. The food was very nice and a good selection at the main buffet but we were unable to book any of the other restaurants as they were all fully booked for the duration of our stay which I feel was unfair as this was one of the main features of why we booked this hotel. The atmosphere around the pool was very hit and miss...sometimes there was music sometimes not. The evening entertainment was brilliant and very well presented by all. Great team and shows.
Stayed 4 nights in Aug 2021
Response from Elena Hadjicharalambous on 22 Aug,2021
Dear guest, Thank you s o much for have taken the time to share you valuable feedback. We very much appreciate your comments on the room comfort, the cleanliness, the food selection, the evening shows and the All Star entertainment team. We are sorry to hear you didn't have the opportunity to experience the other restaurants as they were busy. We hope to welcome you back to our hotel and better accommodate your needs. Kind regards, Elena Hadjicharalambous General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best run "suitable for family" hotels that i have ever stayed in. The staff are all friendly and work tirelessly to keep everything stocked, refreshed and clean throughout the property. They do this so well that it seems effortless, which of course it isn't. Can't recommend highly enough.
Stayed 8 nights in Aug 2021
Response from Elena Hadjicharalambous on 21 Aug,2021
Dear Guest, We thank you so much for your valuable feedback and generous comments on our hotel. We hope to welcome you back again soon. Best regards, Elena Hadjicharalambous General Manager

10/10 Excellent

Arik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Perfect Hotel for all Kind of Guests
We are a family of nine, including 5 years old to 80 years old, and we all enjoyed this resort very much. The resort facilities are excellent, but the main thing is the staff! We must specify the excellent services that we got from Anthoulla Christou the Guest Services Manager and from Valentin the Manager in Duty. Thank you Anthoula & Valentin! You are the Best!
Stayed 4 nights in Jul 2021
Response from Valentin Osolos General Manager on 16 Jul,2021
Dear "Arik", Thank you for your kind comments in regards to our hotel. We are delighted to know you had an enjoyable stay with us. Your generous comments on Anthoulla, the Guest Services Manager have already been shared with her. We look forward to welcoming you back. Kind regards, Valentin Osolos General Manager