Pemuteran Holidays

Staff very friendly. Great villa and location

This is our second stay at the Rama Residence and definitely won't be our last. I need to give special mention to Oming (I apologise if I spelt your name incorrectly!) for being amazing and going out of her way to ensure we had an amazing stay. I got a full sleeve tattoo over 2 days while we were there and she ensured our bed was made to accommodate this for us just in case ink ran while I slept! She also took the time when my husband was interested in fried banana to ensure he was shown how it is made so he can now make them here at home in Australia for us. I was extremely impressed with the hotel supplying clean, filtered cold drinking water in the room - this is an absolute GAME CHANGER and I wish all hotels in Bali did this - it meant we didn't need to keep buying plastic bottles each day and could just refill before we headed out, and didn't need bottled water for brushing teeth either. The room was amazing as it was last time, bed was the most comfortable bed we had during our trip also. While there is construction happening around the hotel, we didn't really hear any noise in our room which was great & we slept very well. Water pressure in the shower was brilliant, and the room was kept clean for us each day. The included breakfast was great too, often more than we could eat & they made barista coffee which was excellent. The pool level was also great to cool down at the end of shopping & relax on a sun bed. We will likely be back again!

Excellent guest service, friendly staff, loved the pool and breakfast

2nd stay at The Kasih Villas and very happy we returned. The villa with private pool was very comfortable. The service here is excellent. The staff could not have been more helpful. They even brought birthday cake and sang happy birthday.