Accor Hotels, Pen-y-cae hotels

"When we arrived there was a rugby match being shown in the lounge area on the televisions. There was a very noisy crowd which made it difficult to hear the reception staff. The bedroom was on the second floor above the noisy lounge and when the rugby finished a very loud live band started playing which we could hear in our room. The bedroom was very large and well decorated, the ensuite was clean and the towels were big and fluffy. The king-size bed was very comfortable. The breakfast was plentiful but when the scrambled egg bowl was empty I asked twice when it would be refilled,there was only white or brown sliced bread no croissants or other bread. The staff were all very pleasant and helpful. "

"Had a lovely stay at short notice due us leaving another establishment nearby that was a disaster! "

"Wonderful room spotlessly clean . The most welcoming and friendly staff "

"The parking was great - £5 for our stay for 1 night. Room was very clean. Beds were comfy. I would recommend this place and will be using this hotel again. "

"Good "

"Room was spotless staff very helpful. Hotel had a buzz"

"Beautifully renovated Hotel in a great location. We loved our room, so cosy and had everything we needed. The shower was just amazing! We will definitely be back for a longer stay soon "

"Thank you for this lovely place it’s reminded me when I stayed one day in the Dorchester in London it has similar old buildings and old furnishings all around it’s lovely to stay with a nice place like yours 👍"

"Lovely clean room with very pleasant staff who were attentive and helpful."