Chose this hotel due to proximity to my father's nursing home. It felt like a has-been living off some legacy reputation of being a nice hotel? I found the staff unfriendly and quite snooty. My ask for a slightly later check-out dismissed before I finished speaking, despite it supposedly being an option with my VIP Gold status. I think the bottle of wine in my room was the amenity but no way of knowing - no note or confirmation. The room was fine, roomy and comfortable enough for multiple nights stay, although very odd to have shower inside a jetted tub. The wifi was good enough for work calls but the TV setup was archaic, with no internet connection - no way to connect to Netflix or anything similar or even to connect my own laptop. The elevators were the slowest I've ever ridden in a 1st world country. My family came to me for lunch, we had 7 people and spent significant money on a meal where 1 person didn't even get served with the rest of us due to staff order mistake (they didnt count if they had the right number of meals for people?). There was only 1 other table in the entire restaurant and we still couldnt get good service. There are a lot of accommodation options in Perth, I won't stay here again.