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Starwest Apartments Alderney on Hay

Photo gallery for Starwest Apartments Alderney on Hay

Reception
Indoor pool
Front of property
Premium bedding, in-room safe, blackout curtains, iron/ironing board
LED TV, DVD player

Overview of Starwest Apartments Alderney on Hay

Starwest Apartments Alderney on Hay

4.0 star property

7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Kitchen
  • Gym
Map
193 Hay Street, East Perth, WA, 6004

Guests rated this location 9.1/10 - Wonderful

Explore the area

  • Popular LocationRoyal Perth Hospital13 min walk
  • Popular LocationElizabeth Quay2 min drive
  • Popular LocationSwan Bells Belltower3 min drive
  • AirportPerth, WA (PER)19 min drive

Room options

About this area

Perth

Starwest Apartments Alderney on Hay is located in East Perth, a neighbourhood in Perth, and is near a train station. Perth Mint and SCITECH Discovery Centre are cultural highlights and Perth Zoo is a popular local attraction. Looking to enjoy an event or a match? See what's going on at WACA or RAC Arena. Spend some time exploring the area's activities, including outlet shopping.
Visit our Perth travel guideOpens in a new window
Map

What's nearby

  • Perth Mint - 5 min walk
  • WACA - 7 min walk
  • Royal Perth Hospital - 13 min walk
  • Elizabeth Quay - 2 min drive
  • Swan Bells Belltower - 3 min drive

Getting around

  • Perth Claisebrook Station - 15 min walk
  • Perth Airport (PER) - 19 min drive

Restaurants

  • Maruzzella Restaurant - 4 min walk
  • Munch Terrace - 2 min walk
  • Bulgogi BBQ Restaurant - 4 min walk
  • Shige - 5 min walk
  • Duotone - 6 min walk

About this property

Starwest Apartments Alderney on Hay

4-star hotel located in East Perth
Located close to Perth Mint and WACA, Starwest Apartments Alderney on Hay provides a corner/local shop, a cafe and dry cleaning/laundry services. Free in-room WiFi and a gym are available to all guests.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Express check-out, smoke-free property and luggage storage
  • A lift, a front desk safe and ATM/banking services
  • Guest reviews speak highly of the family-friendly amenities and helpful staff
Room features
All 62 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the overall comfort rooms at the property.
More amenities include:
  • Showers and hairdryers
  • LED TVs with DVD players
  • Balconies, separate dining areas and kitchens

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • 1 coffee shop/cafe

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • DVD player
  • Full-sized fridge
  • Corner/local shop
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • DVD player
  • LED TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Electric kettle
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop
  • Toaster

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Phone
  • Safe
  • Washer and dryer

Similar properties

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Policies

Check-in

Check-in from 2:00 PM - 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 4:00 PM) and Saturday - Sunday (9:00 AM - noon)
The front desk hours vary at this property
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 16 2023 to April 19 2023 (dates subject to change):
  • Swimming pool
The property will be renovating from 16 March 2023 to 19 April 2023 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 10.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fees vary based on length of stay
  • Crib (infant bed) fee: AUD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Alderney Apartments
Alderney Hay Executive
Alderney Hay Executive Apartments
Alderney Hay Executive Apartments Perth
Alderney Hay Executive Perth
Alderney On Hay East Perth
Starwest Apartments Alderney Hay Apartment East Perth
Starwest Apartments Alderney Hay Apartment
Starwest Apartments Alderney Hay East Perth
Starwest Apartments Alderney Hay
Starwest Apartments Alderney on Hay Hotel
Starwest Apartments Alderney on Hay East Perth
Starwest Apartments Alderney on Hay Hotel East Perth

Frequently asked questions

Does Starwest Apartments Alderney on Hay have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 9:00 PM. The swimming pool will be unavailable from March 16 2023 until April 19 2023 (dates subject to change). The property will be renovating the swimming pool from March 16 2023 until April 19 2023 (completion date subject to change).

How much does it cost to stay at ?

As of 23 Mar,2023, prices found for a 1-night stay for 2 adults at on 4 Apr,2023 start from S$155.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Starwest Apartments Alderney on Hay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Starwest Apartments Alderney on Hay?

Self-parking is free at this property.

What time is check-in at Starwest Apartments Alderney on Hay?

Check-in is from 2:00 PM - 4:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Starwest Apartments Alderney on Hay?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Starwest Apartments Alderney on Hay located?

Located in East Perth, this hotel is within a 10-minute walk of Perth Mint and WACA. Royal Perth Hospital and Elizabeth Quay are also within 1 mi (2 km). Perth Claisebrook Station is 15 minutes by foot and Perth Station is 21 minutes.

Can I cancel my reservation for free at Starwest Apartments Alderney on Hay and receive a full refund?

Yes, Starwest Apartments Alderney on Hay offers free cancellation on select room rates, because flexibility matters! Please refer to Starwest Apartments Alderney on Hay cancellation policy on our site for more details about any exclusions or requirements.

Starwest Apartments Alderney on Hay Reviews

Starwest Apartments Alderney on Hay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 293 out of 1003 reviews" "
" "10 - Excellent 29%
Rating 8 - Good. 409 out of 1003 reviews" "
" "8 - Good 41%
Rating 6 - Okay. 168 out of 1003 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 73 out of 1003 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 60 out of 1003 reviews" "
" "2 - Terrible 6%

7.9/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

john

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2023

2/10 Terrible

Alain

Didn’t stay
Stayed 1 night in Mar 2023

2/10 Terrible

Lauren

Business traveller
Disliked: Staff & service
If you are a solo female traveller I wouldn't recommend this property, I didnt feel very safe at all woken up by loud bangs all throughout the night and people running up and door corridors.
Stayed 1 night in Mar 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy property. It had everything we needed for the overnight stay. Thank you.
Stayed 1 night in Mar 2023

4/10 Poor

Jacinta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelt, the facilities/property are extremely old and out-dated. There was no staff manning the front desk every time I needed something. You had to wait quite some time for assistance.
Stayed 1 night in Mar 2023

4/10 Poor

Molly

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Have stayed here multiple times Whilst travelling to perth for my sons appointments
Stayed 2 nights in Mar 2023

8/10 Good

Peter

Stayed 3 nights in Feb 2023

8/10 Good

Debbie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The apartment that I stayed in was great value for money. It has a full kitchen and laundry. As well, it was comfortable and quiet and conveniently close to the city by free red cat bus and a small shopping center that is a 5 minute away. What I did not expect was to be challenged by the argumentative online customer service rep after I gave Starwest Apartments a poor rating for after hours check in - 5 vitriolic email exchanges via a 3rd party APP blaming me for not reading the fine print and screwing up my own check in. On the night of my check in there were 2 other equally bewildered customers trying to figure it out too. Anecdotal and recent online reviews also report problems not only with after hours check in but with the rude and defensive responses from management. Clean your house out Starwest. Your attitude towards paying customers beggars belief! PLEASE DON'T PRIVATE MESSAGE ME ABOUT MY POST!
Stayed 1 night in Feb 2023

6/10 Okay

Richard

Business traveller
The apartment was very spacious. Reception operates limited hours, so if you arrive after reception closes and utilise the key drop service, they require you to come back and register the next day during reception hours. This is understandable, but quite inconvenient if you’re working.
Stayed 2 nights in Feb 2023

8/10 Good

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a pleasant stay.
Stayed 7 nights in Feb 2023