Pha Ngam Holidays

Great value for a beautiful and convenient hotel!

Great service, clean and spacious rooms, great breakfasts

A really nice property. It's showing its age a bit but still a nice 5 star property. Room was large and has all the expected amenities, breakfast was great and parking is super easy. Only negatives are that checkin wasn't very friendly which seemed strange, but not a big deal, and the little things aren't quite up to a true 5 star resort, e.g. towels are a bit thread bear, gym has old equipment, small 32"(ish) tv, etc. But at the price we paid, it's excellent and exceeded expectations. I would happily stay here again without complaint.

We only stayed two nights but it was the most comfortable bed we had stayed in for the past couple of weeks. The staff was very helpful and always friendly. The hotel is designed and decorated very nicely. Very picture worthy. Food options in restauarant are good but the one night we had dinner there it took 45 minutes to get the food and the spaghetti bolognese was not good. The tomato sauce very sour and the meat hard and flavorless. The staff said they had a staffing issue in the kitchen so I understand but still needed to mention. Also breakfast buffet was included and there had a decent variety of option but unfortunately the food was cold. Their sterno fire pots had all gone out and no one noticed. They heated up my food using microwave and all was good. The second day the same thing, no fire keeping food warm/hot. They immediately corrected the issue but not before I had yet another cold breakfast. One exception was their boiled rice. Very tasty and always hot. One day was with chicken and the other day with pork. I highly recommend giving their boiled rice a try. In summary I would definitely stay here again and give their restaurant another try but they should put more attention into their restaurant otherwise it could adversely affect the overall rating of hotel

The rooms are very nice and clean. The bed was soft. The staff was very helpful. The mall is across the street and a Big C is next door.