Hotel Murano Phang-Nga Bay

2.5 star property
Bayside hotel with coffee shop/cafe and restaurant

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Hotel Murano Phang-Nga Bay

Photo gallery for Hotel Murano Phang-Nga Bay

Desk
Breakfast, lunch, dinner served; Thai cuisine
Front of property
Breakfast, lunch, dinner served; Thai cuisine
Reception

Overview of Hotel Murano Phang-Nga Bay

Reviews
7.4

Good

Popular amenities

  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
7/14 Moo 1, Tambon Ko Panyi, Muang Phang-Nga, Phang Nga, 82000
  • Popular LocationAo Phang Nga National Park2 min walk
  • Popular LocationPhung Chang Cave8 min drive
  • Popular LocationPhang Nga City Pillar Shrine11 min drive
  • AirportPhuket (HKT-Phuket Intl.)55 min drive
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Room options

Standard Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Free bottled water
Desk
In-room massage
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Free bottled water
Desk
In-room massage
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Phang Nga

Located in Phang Nga, Hotel Murano Phang-Nga Bay is in a national park and on the waterfront. Thai Mueang Beach Golf Course and Yacht Haven Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ao Phang Nga National Park and Phang Nga Bay. Take the opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Ao Phang Nga National Park - 2 min walk
  • Phung Chang Cave - 8 min drive
  • Somdet Phra Srinagarindra Park - 8 min drive
  • Phang Nga City Pillar Shrine - 11 min drive
  • Sa Nang Manora Waterfall - 19 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 56 min drive

Restaurants

  • Charin Cafe - 9 min drive
  • Amazon Coffee - 6 min drive
  • เป็ดย่างชิกกี่ ตรงข้ามรพ.พังงา - 9 min drive
  • Café Amazon - 8 min drive
  • KFC - 7 min drive

About this property

Hotel Murano Phang-Nga Bay

Hotel by the sea
Take advantage of a free daily manager's reception, a terrace and a coffee shop/cafe at Hotel Murano Phang-Nga Bay. The on-site restaurant offers breakfast, lunch, dinner and light fare. Guests can also expect to find dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • A round-trip airport shuttle (surcharge), tour/ticket information and luggage storage
  • Coffee/tea in reception
Room features
All guest rooms at Hotel Murano Phang-Nga Bay boast comforts, such as air conditioning, as well as
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, childcare services and daily housekeeping

Languages

English, French

Property amenities

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Fishing

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • In a national park
  • On the bay
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Building

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: THB 1500 per vehicle (one way)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Murano Phang-Nga Bay
Hotel Murano Phang Nga Bay
Murano Phang Nga Bay Phang Nga
Hotel Murano Phang-Nga Bay Hotel
Hotel Murano Phang-Nga Bay Phang Nga
Hotel Murano Phang-Nga Bay Hotel Phang Nga

Frequently asked questions

Is Hotel Murano Phang-Nga Bay pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Murano Phang-Nga Bay?

Check-in start time: 2 PM; check-in end time: 9 PM.

What time is check-out at Hotel Murano Phang-Nga Bay?

Checkout is at 11 AM.

Does Hotel Murano Phang-Nga Bay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1500 per vehicle applies.

Where is Hotel Murano Phang-Nga Bay located?

Situated on the waterfront, this hotel is within a 5-minute walk of Ao Phang Nga National Park and Phang Nga Bay. Somdet Phra Srinagarindra Park and Phung Chang Cave are also within 6 miles (10 km).

Hotel Murano Phang-Nga Bay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 4 out of 23 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON'T DO IT!!
Well what is there to say apart from DON'T DO IT!! PROS Food we had whilst deciding what to do next was ok The old man next door who helped us to escape was an angel as NO way of getting out of this place, we waited over 20 mins and no traffic passed us apart from kids on bikes who seemed amused by our presence here, even he man at the bus terminal said 'you're going where? Why??' Then when we got back there 2 hours later said 'I did warn you it isn't somewhere you should be staying!' CONS Room was dirty, fridge was that filthy you had to force the door open, walls were filthy but apparently this is ok as it's only from the condensation and when I asked to move rooms the lady said they are all the same The air con blew in whatever smells were cooking in the kitchen next door so that would be pot luck as to what someone had ordered There is absolutely nothing in the town it was like a ghost town just needed the tumbleweed and the scene would have been complete The room had no windows and when we went in that much air freshener had been sprayed that we couldn't breath, needed to be classified as a confined space All in all don't waste your money on booking here, it cost us a fortune to get back to phuket island and a whole lot of travel on top of what we had already done. We missed out on seeing Panyee Village because of this hotel so not happy.
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff at this place are abusively rude. One person who speaks no English (even though most guests are non-Thai) simply appeared angry all the time and did not address concerns. The owner, who was contacted mainly by phone, behaved as if she regarded her guests as a nuisance. My air conditioning was not working and I am extremely sensitive to heat and humidity -- which is why I paid for an air conditioned room. Late in the evening and with no other hotels close by, the owner suggested I leave if I was satisfied rather than solving the problem. The hotel mismanaged organizing tour arrangements (I had to redo them myself). The room itself is spotlessly clean but very basic for the price paid. There is a thin sliver of hand soap and no shampoo or other amenities. Breakfast is inedible: sliced cheap white bread with a communal tub of congealed margarine and spreads that cannot be described as jam given their artificial content. All in all, this establishment is a disgrace and Expedia should cease doing business with it.
Stayed 2 nights in Dec 2018

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for taking private tours before the crowds
We stayed there for one night to visit the Bond island and Panyi village privately before the groups. The owner was very kind to organise us the private boat and make us private tours to the Monkey temple and the Cave temple. And over our expectations, she was our taxi driver to Donsak as we left to koh Phangan. When booking this hotel keep in mind that there is nothing in the walking distance so you can enjoy your evening just in your room.
Stayed 1 night in Dec 2018

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pang Nga is really beautiful, but avoid this hotel
We chose the hotel based on the reviews; 9 out of 17 reviewers awarded a 10/10 and the average was 8.4. There was only 1 negative review, but that mentioned an infestation of rats and that sounded unrealistic. When we arrived, the reception was unmanned. Not a good start, but in a smaller hotel that can happen as people have multiple roles. First we waited for a bit, then rang the bell. When nobody showed up, we waited some more and then called the numbers we could find. The second number we tried got answered and not much later somebody finally arrived. We were then told the room we booked wasn't available anymore. Apparently somebody else came and they gave them our room. There was only 1 other room available. That room did not have any windows, I don't like that, but for a single night, I can live with that. The real deal breaker however, was that, before entering, the room, the receptionist emptied a can of air freshener in the room. The smell was so strong, it could mask just about anything. Needless to say we didn't stay for the night to find out if the other negative review perhaps was accurate. Pang Nga is really beautiful and worth visiting, but avoid this hotel.
Stayed 1 night in Dec 2018

10/10 Excellent

Lionel, nsw Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the very best hotel in Phang-Nga Bay.
The very best Murano Hotel the staff are so natural and friendly so good to be around.Rooms were excellent quality furnishings and spotless great beds I cant recommend it enough.Food was amazing great pizza help yourself to brekky coffee great. Kanchana the hotel manager was amazing so friendly she made you feel right at home arranged a personal trip in a longtail boat out to the four islands including the James Bond Island.For Joy and myself we arrived on a scooter as Murano Hotel is in a very quite location and having scooter just made the stay that much better.We only intended to stay one night but was made so welcome we extended and will be back again next year for sure. Thank you Kanchana for a pleasant stay.O and thanks for the Apple???? Lionel & Joy Angel.
Stayed 1 night in Jul 2018

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome management and great food!
The hotel manager was amazing. She took care of our James Bond island excursion. She drove us to Chalong Bay (rum distillery) and the airport. She also gave us fresh pineapples, watermelon, and mango. We became friends and went to a local bar for drinks also. I will never forget this experience and would definitely return. Thank you Kahn!
Stayed 2 nights in Mar 2018

10/10 Excellent

HARRIET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for national park
Had a great stay at hotel murano , amazing location and beautiful area - even drove us to our next hotel. If we're ever in the area will stay again.
Stayed 1 night in Jun 2017

10/10 Excellent

Kanokwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Hotel service was exceptional. Beds and pillows are of superior quality. This hotel is located in the bay, so travellers should have a scooter or car to get to this hotel. Pizza is delicious and so is the coffee. Would stay here again. Easy access to boat pier to visit islands. Proprietor Nancy very helpful and trustworthy with recommendations for trips and tours in the area.

10/10 Excellent

Matthew, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST HOTEL IN PHANGNGA!!!
Hotel Murano is simply excellent. The staff here are great so friendly and helpful. The hotel is modern and clean in a great location. I would recommend this hotel to anyone!