Hotels near Phillip and Patricia Frost Museum of Science

"Clean room"

"Stated one night was walking distance from City Centre "

"Hotel is currently undergoing renovations, which the staff failed to inform guests about prior to arrival. The main entrance was closed and guests entered via a mall entrance. My room, despite being cleaned had a consistently terrible odor from the bathroom. The poolside is outdated, with work actively ongoing during my visit. It was not the vacation retreat I expected. "

"I had a very disappointing stay at this hotel. Upon arrival, the TV in our room was shattered, which immediately set a negative tone. There were no towels provided, and when we called room service to request some, we waited over two hours before receiving anything. The bathtub was also clogged and unusable during our stay. Housekeeping was another major issue, when we asked about cleaning, we were told it would be done on the third day, but no one came until it was time for us to check out. Additionally, the security guards were rude when we were simply trying to access the pool, which made the experience even more uncomfortable. There was also no hotel guide or clear instructions on how to use the elevators, which was frustrating and inconvenient. Overall, customer service was very poor, and basic standards were not met. I would not recommend staying here."

"Staff were amazingly friendly. Great location."

"Hair in shower and sinks and floor of bathroom. Had an allergic reaction to the vegan soaps that were provided. "

"Great !!!!"

"Staff not friendly or helpful at all and some things in my room didnt work and no way of reporting it"

"It was great the staff was kind and got us a room as quickly as possible "