In-room safe, desk, free WiFi, bed sheets
Check availability

Reviews of Cozy Boutique Hotel

3 out of 5
Cozy Boutique Hotel
No. 24, Street 334, Sangkat Boeung Keng Kang I, Phnom Penh

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 5 out of 15 reviews" "
Rating 4 - Poor. 3 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

8.0/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Nicola, London

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overall nice, but had to fight for it
It was hard at first. We got put in a room with no windows, despite the listing saying there were black out blinds and pictures of rooms with windows. We then got moved to a room with windows but also with black mould across the ceiling. We went through the errors in the listing with reception who refused to acknowledge their error, blaming the website for making the listing. Finally got moved to a decent room when hotels.com rang to ask for our nights to be refunded as it was not as seen/described. None of the rooms have bathtubs, FYI. After that staff couldn't be more helpful. The pool is small but has little water jets for bubbles so it's relaxing. The laundry service is 3x more expensive that if you do it yourself, we used it for convenience any way and it was great. Tuk Tuk and rickshaw drivers didn't know this road so have it ready on the map to point it out.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Great staff, spacious room
I was in need of a good sleep after a lot of travelling. The night receptionist was friendly& helpful. Had a laugh as the security chap was asleep! I was assigned a big room which was welcome & I was glad to have tea & coffee making facilities. I liked the good size shower gel & shampoo dispensers. There is a supermarket close by which is open late. Special thanks to both nice female day reception staff who helped me charge my phone kindly booked me a tuc tuc. They also helped with my luggage, a much appreciated gesture. The intense drilling was disturbing & meant I needed to get out asap as it was quiet deafening. The kindness of the staff helped offset the noise problem.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place, relaxed, and cozy. Good location, nice neighbourhood
Stayed 1 night in Dec 2018

6/10 Okay

Miss S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a short trip
This hotel was great for a one night stay however the construction noise next door was uncomfortable and didn't allow us to sleep in. The pool is a lot smaller than it looks but we didn't use it. Service was great and the area is walking distance to great restaurants and coffee shops.

6/10 Okay

Alamo Traveller, San Antonio, Texas

Liked: Cleanliness, staff & service
First time in Phnom Penh
We were in Phnom Penh for two days. The room was adequate, but nothing exceptional. A great deal for the price.
Response from Cozy Boutique Team on 19 May,2015
Dear Valued guest, Thank you so much for choosing our hotel during your stay in Phnom Penh and we do appreciated your time evaluate on our facilities we will seek for improvement base on all guest's comments and we hopefully to get the opportunity to serve you again in the future.

4/10 Poor

Mirco

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Small Botique hotel with low standard
+ friendly staff + small hotel - old fashined rooms - bad facility conditions (tv doesn't work for example) - very small breakfast ( you can only choose one of several dishes) - extrem noisy because of site in the neighbourhood

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広くて、清潔で快適に過ごせました。 小さいけどプールがあるのもいい。
Stayed 2 nights in Jul 2019

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charm and quiet and nice employees
Good classic old hotel with greats employees in good district .A lot of charm if you like old furnitures and classic old atmosphere with a little nice swimming pool with nice plants. Quiet and relax place.
Stayed 3 nights in Feb 2019
Response from Samphear on 18 Jun,2019
Dear Value guest, Thank you very much for your wonderful review and comment of our hotel. We are highly appreciated and please kindly apologize if any inconvenience caused during your stay. Kind regards,

8/10 Good

국성

Liked: Cleanliness, staff & service, room comfort
돈이 없다면 여기로...
규모에 비해 나름 깨끗!! 가격 대비 좋음
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Väldigt bra hotell men gillade inte området
Det var inget fel på hotellet förutom att det inte fanns något duschdraperi i badrummet så hela golvet blev blött och det rann inte undan. Väldigt trevlig och hjälpsam personal, mysig utegård med pool. Det finns restauranger i området men inte de lokala matställena som vi var ute efter utan mer västerländsk, typ Burger King, KFC, restauranger med västerländsk mat osv.

6/10 Okay

Malahat

Liked: Cleanliness, staff & service
Bra hotell med närhet till det mesta i lugn område
Väldigt hjälpsamma personal som hjälpte med allt med artighet och goda råd Hotellet ligger nära restauranger och 24 shop Bekvämt i rummet med skön säng

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
too much noise
great hotel, but too much noise from construction works nextdoor

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
מחיר גבוה למקום בסיסי
ריח רע בשרותים

10/10 Excellent

David, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Chambre triple très confortables, personnel au petit soin, transfert aéroport proposė pour 7 dollars, petite piscine très appréciable. Seul bémol : le petit déjà plus que lėger (jus de fruit chimique, café ou thé et un œuf-bacon