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Reviews of Mansion 51 Hotel & Apartment

4 out of 5
Mansion 51 Hotel & Apartment
#164, St. 51 (Pasteur), Boeung Keng Kong 1, Phnom Penh

Reviews

8.8

Excellent

Rating 10 - Excellent. 62 out of 114 reviews" "
Rating 8 - Good. 36 out of 114 reviews" "
Rating 6 - Okay. 12 out of 114 reviews" "
Rating 4 - Poor. 4 out of 114 reviews" "
Rating 2 - Terrible. 0 out of 114 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sara

Stayed 3 nights in Jan 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Shaharizan

Travelled with group
Liked: Room comfort
Stayed 13 nights in May 2023

6/10 Okay

Patrick

Liked: Cleanliness
So so, lots of building work going on….
Tried to give me one bed apartment which was next to building site. Far too noisy. Bad service to even try putting a guest in such a apartment. Staff not very competent, eventually had to get hotels.com to contact manager to get moved. Property is okay, good location, but really nothing special. Pool area is not so great. Gym is okay and usable. Lots of building work going on in local area so be sure to get apartment on a high floor.
Stayed 4 nights in Apr 2023

4/10 Poor

Bunthay

Travelled with family
Liked: Cleanliness
Great area, walkable to many things like food, bar, stores etc. Building and room was clean. Check in experience was underwhelming; front desk didn’t communicate with me but to ask for my passport. They didn’t give me any information about the amenities that the property had eg where pool, fitness room were located etc. All they did was hand me keys. They also charged me $20 USD for a towel that they said they couldn’t wash (I disagreed) and we settled at $10 USD. I don’t think I’ll be staying here again.

8/10 Good

Nico

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic stay at Mansion51. The building has a great location with fantastic food options in the surroundings. Pool was quiet with a great view. Kitchen utensils were limited.
Stayed 5 nights in Feb 2023

10/10 Excellent

Barry

Liked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Well located
Well located and centralised. Staff was helpful and very prompt if there are any issues
Stayed 21 nights in Jan 2023

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Amenities
Over price for the condition n quality. Not worth the price I pay for. Room is so thin. Noise can be easily heard outside.

10/10 Excellent

Yuh Yiing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and tidy. Rooms were also large and spacious. Excellent service provided

8/10 Good

Shaharizan

Stayed 1 night in Jul 2022

8/10 Good

Mark W H

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

KAR HIAN

Liked: Cleanliness, amenities, property conditions & facilities
Superb services !
Stayed 3 nights in Mar 2022

8/10 Good

Le

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. People are nice and polite. Close to near by exploring places.
Stayed 3 nights in Dec 2021

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness
Stayed 14 nights in Jun 2021

10/10 Excellent

Jessie

Business traveller
Liked: Cleanliness, room comfort
Stayed 8 nights in Mar 2020

8/10 Good

Ross

Travelled with group
Liked: Cleanliness
Comfortable but not there yet
We booked a 2 bedrooms apartment where both bedrooms were very comfortable. The dinning room was an empty room with no dinning table or chairs. A big empty space... The sitting room had a comfy corner sofa with a flat screen TVs. The kitchen had a big fridge but we barely had any crockery, pots/pans and no cutlery. The staff did their best to help but could only provide the cutlery. So we could use the kitchen only to toast bread in a pan! The rooftop pool was nice however, there was so sun umbrellas which makes its use unbearable during the day. Best to wait until 5PM when the shade cover the loungers. This place could be truly amazing if the staff were better trained and the rooms better appointed.
Stayed 2 nights in Mar 2020

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Excellent location within walking distance to many wonderful restaurants. Friendly & helpful staff. Beautiful rooftop pool & well equipped gym.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good amenities around. Good eatery.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Good location with good amenities around.
Stayed 2 nights in Jan 2020

8/10 Good

Gyanendra Nath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Carina Skjold

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Next to building site so not worth the high rates
The building site next door is very loud and noisy so advertising soundproof rooms is false advertising. The balcony is useless as the outlets are placed there turning it in to a sauna. Finally the bathtub was et working and after asking twice to have it fixed the handyman left the cork out only for us to find a pile of hair underneath which probably was the cause of the problem.
Stayed 1 night in Aug 2019

10/10 Excellent

Sirayakorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Clean and comfortable
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Polite staff Great gym and pool Good restaurants within walking distance
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a family suite, the only complaint we really had was not enough time to spend here
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice, helpful and friendly. We stayed twice, level 6 views were good enough, level 2 was bad. Breakfast was quite light, even for our female companions
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Doors to balcony had no sound insulation. Beds fairly uncomfortable but otherwise was fairly run of the mill ikea fit out.
Stayed 5 nights in Feb 2019

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities, room comfort
Kitchen poorly equipped
Great apartment but the kitchen is poorly equipped
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was very modern and clean. There could have been more plates and cooking utensils and a microwave. The pool and gym were great and staff were very helpful.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019

6/10 Okay

vatana

Ok place to stay
Mansion 51 was fine. It wasn't a great place to stay or a bad place either. The hotel did it's job and offered some amenities like a pool, mini playground for kids, and a washing machine (no dryer). I have stayed here twice already primarily because of it's price point and proximity to family. The one good thing about it is that it is walking distance to a lot of Western food places if you want that (Carl's Junior, Burger King, Domino's Pizza, Starbucks, etc.)
Stayed 5 nights in Jan 2019

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic view of the Fireworks for New Years Eve.
We were upgrade to a two bedroom apartment on the 8th Floor which was a pleasant surprise. The apartment needed tea towels for drying the dishes and hand towels in the bathroom. In Phnom Penh construction is everywhere and next door there is a large apartment block being constructed, it may end up being taller than Mansion 51, which will block the view for apartments (02). The construction starts at 8am and they continue to work under lights until 8.30pm. They finished earlier on New year's Eve 6pm. Were back the next day at 8am. The rooftop was fantastic for the fire works on New Years Eve. Our apartment was huge and we loved sitting on the balcony admiring the fantastic view.
Stayed 3 nights in Dec 2018

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lots of space and very clean. Great rooftop pool and play structure for kids. Walked to good restaurants and massage spa nearby. Highly recommended!
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Great location. Noisy with insect issues.
The hotel was great and picked me up from the airport. Unfortunately when I was there, construction was nearby and noisy as to be expected. The location was great and nearby a lot of restaurants and bars, but that also added to the noise that could be heard from the room. The major disappointment was that there were LOTs of insects in the room. A couple is understandable due to the nature of the environment, but it was a crazy amount of insects everywhere in the room. They were nice enough to move me to a different room which was didn't have any noticeable insects, but it took a very long time to get that room ready and since I arrived for a late checkin, it seemed even longer. The room they gave me was not as nice as the room I had originally reserved. They told me that it was the same but when I checked online, the cost was a lot less. They didn't refund the price difference. Overall it was a decent hotel with nice people. Hopefully the insect issue was just a fluke.
Stayed 1 night in Dec 2018

10/10 Excellent

Kenneth

Mansion 51 turned out to be the right place for my 7 day stay. The room was absolutely huge. Two bedrooms, two full bathrooms (tub in each w/shower). Lovely kitchen and full size living room. Air con worked flawlessly. And the rooftop pool was just what you needed after a long day of exploring Phnom Penh. I also used the hotel’s transfer to and from the airport. Very prompt. I have to recognize the staff for their professionalism and great attitudes.
Stayed 6 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the rooms and the pool. Had the two bedrooms apartment and enjoy every bit of the spaces that I had. The gym is great
Stayed 14 nights in Oct 2018

10/10 Excellent

fahad

Nice trip
Nice and Comfort ,the 2 bedrooms & 2bath room 1 in master bed & 1 in the hall plus kitchen was clean & the beds are comfy in general the unit is spacious
Stayed 3 nights in Sep 2018
Response from Hotel Manager on 11 Sept,2018
Dear Fahad, Warm greeting from Mansion 51 Hotel & Apartment. Thank you for your five-stars review and for choosing our hotel. We are happy that you enjoyed your stay. We are looking forward to having you again as a guest in our hotel.

8/10 Good

Tania

Modern and spacious
Spacious 2 bedroom 2 bathroom apartment with kitchen and washing machine. Close to supermarket. Free breakfast was at a cafe around the corner.
Stayed 1 night in Aug 2018
Response from Hotel Manager on 30 Aug,2018
Dear Tania, Thank you for very much for your positive comments. We are so glad to hear that you enjoyed your stay with us! We do hope your next stay is just around the corner. Contact us if there is anything we can help you with. Best Regards, Hotel Manager

10/10 Excellent

Wesleyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won't be disappointed
Mansion 51 looks like an apartment/condo building with unrented/unsold units being offered as hotel rooms. The room we had had 2 separate bedrooms and 2 full bathrooms. The kitchenette was decent with a full sized fridge, but there were hardly any cooking utensils or pots/pans. There were very few cups/glasses and silverware. The rooftop infinity pool was great. We never saw anyone up there while we were up there every evening. The view from the pool was nice. There are a couple of decent restaurants nearby and a decent sized convenience store a block away. The unit was clearly lived in previously with a less-than-professional job of drywall repair and painting. But, overall, I would definitely stay here again. The AC worked very well. The unit was spacious. We didn't use the stove, TV, or dining table, but we did relax on the L-shaped couch. The staff is friendly and helpful. The view from our room was of an empty lot that used to have some type of building on it. The WiFi isn't the greatest, but I didn't expect blazing speeds while in SE Asia. You are given a code specific to your room, but I found connecting to different room's WiFi in different parts of the apartment works even better. While Mansion 51 isn't in the heart of the tourist attractions, it's a pretty quick tuk-tuk ride to get there. Sambat (aka Richard), a tuk-tuk/taxi driver, is always waiting outside. He's very polite, professional, and we found him to be a great value. We used him for 3 days.
Stayed 3 nights in Jul 2018
Response from Hotel Manager on 30 Aug,2018
Dear Wesleyan, Warm greeting from Mansion 51 Hotel & Apartment. Thank you very much for staying with us and leave us such a candid five-points review. We are more than happy that you had such a great experience staying at our place. Of course, this was shared to all of our staffs. Our apartments are fully equipped, as you described here, with kitchenette and living area. We get the point that you did relax on our L-shaped couch, and that is one of many things that make us stay unique, more than just a hotel room. We install basic cooking items in our kitchenette, and yet, we are ready to add more if guests request. Talking about our people, our staff are enjoying their smile as your review was shared and they know they are doing something right. Mr. Sambat has been with us since our grand-opening. He has both tuk-tuk and taxi service. He has much experience with tourists and of course he is professional with this field. Overall, again thank you very much for leaving such a great review and we can't wait to host you again for your next trip in Phnom Penh. Cheers, Hotel Manager

10/10 Excellent

Rachele, Fulshear TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mansion 51 was absolutely perfect for our family. The property was very contemporary and beautifully maintained. The rooftop pool and gym were exceptional. Mansion 51 staff are very helpful, supportive and always graciously meeting you at the door with a smile. Thank you Mansion 51 for being our home away from home in Phnom Penh.
Stayed 6 nights in Jun 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Not so great hotel
Staff don't speak much English and they have no idea about breakfast or room service. The pillows apparently were not washed and had dried recent bloodstains on them. Rooms were of good size however the washing machine has no dryer function so it was a bit pointless.

8/10 Good

Peh, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location n friendly staff
Location is convenient and the room is spacious. The hotel staff are helpful and friendly.
Stayed 1 night in Apr 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay except the breakfast
We stayed in an apartment on the 1st floor which in practice is on the third floor. The apartment was great apart from a few details. The light in the cabinet that is supposed to go on when you open it turns on and off all the time. The fridge was not as cold as one could expect. The safe didn't work at first but the staff fixed that quickly. We really enjoyed the rooftop pool, clean and well-maintained. One thing that was a bit of a disappointment was the breakfast. We booked including breakfast and because it was during Chinese New Year and the regular restaurant was closed we had to go to a restaurant around the corner and the breakfast choice there was very limited (not buffet). In practice we paid 7,5 USD per person for a breakfast that would have cost 5 USD. Overall we were very happy with our stay, apart from the breakfast.
Stayed 3 nights in Feb 2018

10/10 Excellent

Jessy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Room was spacious and clean, good for family gathering.
Stayed 2 nights in Feb 2018