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Reviews of Sky Tree Hotel By New World Hospitality

3.5 out of 5
Sky Tree Hotel By New World Hospitality
St105 Sangket Toul Sanke Khan Russey Keo, Phnom Penh, PNH

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 22 reviews" "
Rating 8 - Good. 4 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 3 out of 22 reviews" "

8.6/10

Cleanliness

7.8/10

Amenities

8.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yooseung

Stayed 2 nights in Dec 2023

10/10 Excellent

Bethany

Liked: Cleanliness, property conditions & facilities
Very quiet. Nice apartment for one night.
Stayed 1 night in Nov 2023
Response from Charlie on 5 Dec,2023
Dear Value Guests,We appreciate your time and are grateful to see your positive review.Your affirmation and encouragement are the driving forces for our continuous efforts!We look forward to welcoming you back to the hotel in the near future.Yours sincerely,Sky Tree Hotel by New World Hospitality

2/10 Terrible

eco

Stayed 2 nights in Sep 2023
Response from Braseth (Mr.) on 7 Oct,2023
Dear Value GuestMany thanks for your provide us with review Thanks you

2/10 Terrible

Peter

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel has a weird vibe. Pictures doesn’t match what they have advertised. No iron in room. TV in Chinese and nothing works. Towels smells like perfume. Shoe prints on bedroom floor. Stains on couch. No hanger or bathrobe in closet. We tried to check out next morning and they didn’t honor it. Upgraded us to the same room with an extra balcony. Gym is not done. Construction going on. Management was rude to workers. Found out someone committed suicide from the balcony. Turned out it was the room they upgraded us to. The whole 26th floor is not rented out to anyone. The manager set us to get haunted, but nothing happened. I do not recommend this hotel. Stay away.
Stayed 8 nights in Jul 2023

6/10 Okay

joseph

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
This is a split between a hotel, and an apartment building. It's clean enough, and fairly new, but it seems to be targeted toward the Chinese community. Pretty much everything in our room was in Chinese characters, and the only TV channels were set up in Chinese as well. The room construction wasn't complete, to where there was a partially installed power outlet that my toddler got her finger into! Reception staff was kind and courteous, and the price was very reasonable.
Response from CHARLIE on 3 Jun,2023
Dear Joseph Slepski,Greeting from SKY TREE RESIDENCE.We appreciate your time and are grateful to see your positive review.Your affirmation and encouragement are the driving forces for our continuous efforts!We look forward to welcoming you back to the hotel in the near future.Yours sincerely,Sky Tree Hotel by New World Hospitality

8/10 Good

katy

Liked: Cleanliness, property conditions & facilities
The only complaint is that there’s a tv but no cable to watch tv
Stayed 5 nights in May 2023
Response from Rithy on 23 May,2023
Dear Katy,Thank you for taking the time to leave a score. I'm very sorry that you can't meet your requirements. We will improve it.Thank you for staying at Sky Tree Hotel. We look forward to serving you again in the near future!Sky Tree Hotel by New World Hospitality

10/10 Excellent

Herbert

Travelled with family
Liked: Amenities, property conditions & facilities
I’d like the staff. They were very friendly and helpful, especially Steyleak & Lin. Good workers.
Stayed 2 nights in Apr 2023
Response from Charlie on 26 Apr,2023
Dear Mr. Herbert,We appreciate your time and are grateful to see your positive review.Your affirmation and encouragement are the driving forces for our continuous efforts!We look forward to welcoming you back to the hotel in the near future.Yours sincerely,Sky Tree Hotel by New World Hospitality

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, room comfort
Wonderfuls stay
While this hotel is current undergoing renovation and hiring new staff, my experience was very good. There were a few problems but they were handled quickly and efficiently. There are great facilities, and everything was provided at a very reasonable cost
Stayed 4 nights in Feb 2023
Response from Charlie on 6 Mar,2023
Dear Mr. Todd Cooper,We appreciate your time and are grateful to see your positive review.Your affirmation and encouragement are the driving forces for our continuous efforts!We look forward to welcoming you back to the hotel in the near future.Yours sincerely,Sky Tree Hotel by New World Hospitality

10/10 Excellent

Gang Ho

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good as usual thank you for a good stay..
Stayed 2 nights in Sep 2022
Response from Sky Tree Hotel on 19 Sept,2022
Dear Mr. Lee, Thank you so much for your kind review. We really appreciate you taking the time to share your experience with us . We are looking forward to welcoming you again in the near future.

10/10 Excellent

Gang Ho

Stayed 4 nights in Aug 2022

6/10 Okay

Gang Ho

Stayed 1 night in May 2022

8/10 Good

Gang Ho

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was good and quiet.
Stayed 9 nights in Apr 2022
Response from Julien on 17 May,2022
Dear Gang Ho on. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Looking forward to welcoming you again at Sky Tree Hotel by New World Hospitality, Regards, Julien Mousnier Property Director

10/10 Excellent

Ricky

Liked: Cleanliness, room comfort
Lovely aparthotel no complaints whatsoever
Stayed 7 nights in Apr 2022
Response from Julien on 30 Apr,2022
Dear Ricky. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you again at Sky Tree Hotel by New World Hospitality, Regards, Julien Mousnier Property Director

10/10 Excellent

Ke

Liked: Cleanliness, amenities, property conditions & facilities
Was planning on staying at this property for just two days but ended up staying here for over a month. Absolutely love this hotel condo. The room is very modern. There’s a great gym below which is free to use. The staff, cleaning crew are just very professional and nice. Would definitely stay here again.
Stayed 2 nights in Mar 2022
Response from Julien on 16 Apr,2022
Dear Mr Ke, Thank you for being such a loyal guest! We will make such to let our housekeeping staff know how much of an impact they had on your stay! Looking forward to welcoming you again at Sky Tree Hotel by New World Hospitality, Regards, Julien Mousnier Property Director

10/10 Excellent

Gang Ho

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good service clean room 👌
Stayed 6 nights in Mar 2022
Response from Julien on 21 Mar,2022
Dear Gang Ho. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you again at Sky Tree Hotel by New World Hospitality, Regards, Julien Mousnier Property Director

6/10 Okay

Themy, Cranston

Stayed 1 night in Nov 2021
Response from Julien on 21 Mar,2022
Dear Themy. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Looking forward to welcoming you again at Sky Tree Hotel by New World Hospitality, Regards, Julien Mousnier Property Director

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The gym and pool were the best parts of my stay! I picked this hotel because it was close to the main road from the airport but was surprised at how many different facilities it had. It has a complete gym with everything I needed and it was mostly empty. Probably because most other guests were on business trips. The view from my balcony was amazing! Spacious, clean and well equipped room made the stay very comfortable.
Stayed 1 night in Oct 2021
Response from Julien on 30 Oct,2021
Dear James, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next visit is just around the corner! Looking forward to welcoming you again at Sky Tree Hotel by New World Hospitality, Regards, Julien Mousnier Property Director

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, property conditions & facilities
I have stayed at many of the top (and expensive) hotels in Phnom Penh. This is not the most expensive but is most definitely up there with the 5 stars: great staff and really nice rooms!
Stayed 1 night in Oct 2021
Response from Julien on 29 Oct,2021
Dear Lee, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Looking forward to welcoming you again at Sky Tree Hotel by New World Hospitality, Regards, Julien Mousnier Property Director

10/10 Excellent

Rini

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I was very happy with this hotel after so many disappointments with hotel rooms in Phnom Penh in the past. Great value for money as I have paid twice as much for less in PP, during my previous stays. Great rooms with fantastic views of the city, bed was so comfortable, I didn't want to get up :) Staff were very helpful. I would definitely stay here again. Not very central but everything is just a tuk-tuk hop away.
Stayed 1 night in Oct 2021
Response from Julien on 28 Oct,2021
Dear Rini, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you again at Sky Tree Hotel by New World Hospitality, Regards, Julien Mousnier Property Director

8/10 Good

Choi

Stayed 3 nights in May 2022

8/10 Good

Choi

Stayed 2 nights in May 2022