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Reviews of WorldMark Phoenix - South Mountain Preserve

3.5 out of 5
WorldMark Phoenix - South Mountain Preserve
4647 E Francisco Dr, Phoenix, AZ

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 34 reviews" "
Rating 8 - Good. 8 out of 34 reviews" "
Rating 6 - Okay. 5 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Stayed 4 nights in Dec 2023

10/10 Excellent

JOHN W BOWEN JR

Stayed 2 nights in Sep 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Would be 5 stars....but it's a timeshare!
These are townhouses/condos that were scooped up by a timeshare company in the 2010's. So the layout of the units are very nice. When they have spare units that are vacant they will put a listing on hotels.com and the other rental websites. The main gripe is they use high pressure sales tactics from the 1970's to persuade you to buy or join their timeshare. So if you are not in the market for a timeshare, be ready to put up with annoying salespeople that will
Stayed 4 nights in May 2023

10/10 Excellent

Angela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The rooms were nice and spacious. The pool area needs to be updated very small.
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The unit was lovely, clean and well cared for. We enjoyed coming back to it after a long day of hiking or sight seeing. The people at the front desk were cheerful and helpful. Overall it was a great experience.
Stayed 4 nights in Feb 2023

4/10 Poor

Wilson

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunately the “non-smoking” condo unit my family stayed in had a very strong cigarette smoke stench which caused my son to have headaches and throat issues the entire trip. This was especially disappointing since we were there for my son’s soccer tournament. The cigarette smoke in the room impacted our ability to get a good night sleep which ultimately made our stay experience horrible. In addition, the garage attached to our condo unit turned out to be the “maintenance” storage room with broken down golf karts and a mess of supplies. Seriously why do they think anyone would be ok with that, especially at this high per day price point. Lastly, the unit was just dirty period, dirt and gunk all over the walls and hvac filter was clearly not changed for years. See pics. I was told that the mgr would call me a day after checkout to discuss accommodations for the poor experience my family had but haven’t heard anything at all. Literally this place is like a motel 6, just bigger =(. Stay away.
Stayed 3 nights in Feb 2023

6/10 Okay

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Sales team was a turn-off
The property was nice, good location with South Mountain Park trailheads at the property. The condo was clean and comfortable and the cleaning and maintenance staff were friendly and nice. The pools were fun for the family. The downside was the sales team that, before they hand you the keys to your condo, accosts you at check-in with high pressure sales tactics to attend what they say is a 90-minute sales presentation the next morning. They catch you with your guard down (I'm on vacation) and dupe you into talking to the salesman by introducing him as the "concierge." I told them that I did not want to go to the meeting because I was not in the market for time-share and I had limited time to be with family, but they were relentless so I agreed to an early morning meeting. This prompted me to do a little online research about Worldmark and, well, the research speaks for itself -- look up "Worldmark lawsuits." The experience created stress on my holiday weekend. I cancelled the meeting the next morning, but ran into the sales team the next day who treated me with disdain when I told them I didn't go to the meeting. Because of the sales team and Worldmark's M.O. to pressure it's guests this way, I would never stay at a Worldmark again, even though, otherwise, I really liked the property and the other support staff.
Stayed 2 nights in Nov 2022

10/10 Excellent

Breeahna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Spacious and exactly what I needed while working.
Stayed 2 nights in Nov 2022

8/10 Good

CLELL

Stayed 2 nights in Sep 2022

8/10 Good

Jennie

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2022

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Djemica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property all around..
Stayed 2 nights in Jun 2022

10/10 Excellent

Seung, Long Beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and space in the rentals.
Stayed 2 nights in Mar 2022

8/10 Good

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok room with garage parking
The downfalls about this property is they try to push a presentation on you for timeshare! And the location is more to be desired and DOES NOT HAVE GOLF COURSE ON SITE
Stayed 2 nights in Feb 2022

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved location next to hiking trails and freeway
Stayed 2 nights in Feb 2022

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied with my stay
Comfortable environment, beautiful scenery, very helpful staff and great location for golfing
Stayed 2 nights in Jan 2022

8/10 Good

Ralph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location would definitely recommend and stay again
Stayed 3 nights in Nov 2021

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Nov 2021

10/10 Excellent

Elisabeth

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay. Very affordable and perfect for 2 households staying together.
Stayed 2 nights in Oct 2021

10/10 Excellent

ARTHUR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2021

8/10 Good

ABIGAIL

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms. Family friendly
Stayed 4 nights in Aug 2021

10/10 Excellent

Lancer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation
Very clean two bedroom Unit with the garage had everything I needed and more. The only thing I didn’t understand is the cost for wifi knowing your in a low reception area. That’s the only thing I would change other then that excellent stay.
Stayed 2 nights in Jun 2021

10/10 Excellent

Latascha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desert Oasis
Very comfortable stay. Quit, felt like we were not in the city. Very clean and staff was pleasant. Loved this place and can’t wait to book again.
Stayed 3 nights in May 2021

6/10 Okay

Kevin

Travelled with family
Disliked: Cleanliness
Good size room, not great, parking is terrible
The hotel was okay but not great. A word of caution, unless you're driving a motorcycle to the hotel, their parkinging is horrible, incredibly thin spots. I have a nice new ding on my door and someone wrote a nasty message on my window not realizing half my SUV was on the curb and the other half was on the white line. Their are nice trails to south mountain right outside of the resort which is what we liked best about the property. The sales people were a little pushy at the beginning but then didn't hear back from them the rest of our two night stay.
Stayed 2 nights in Dec 2020

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Shanika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love it
My family and I love this place, it's the area how quiet it is, the rooms are spaces and clean, everyone is so nice, I wish i could move in😊 Thank you
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
SW Getaway
Beautiful and spacious condo style place to stay. Comfy beds, clean, great amenities. Dislike the staff. Still a dingy front end person who losses track of what she’s doing, very slow and as always check in and concierge try to sell sell sell timeshare!! It gets old!! Let us vaycay in peace!
Stayed 5 nights in Dec 2018

6/10 Okay

slavica

Liked: Property conditions & facilities
My 18 day stay
The location is tucked away the housekeeping should be more often furniture needs a direct upgrade some pieces dirty staff friendly condo size fabulous gym needs daily upkeep pool nice Would go back short stay
Stayed 17 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the place as we could use this with another couple as a short term stay. Way better than two hotel rooms. we played cards on the kitchen table and socialized with the common living room. Although the place was really close to the Arizona Grand, it is anything but. Very hard to find along the long, go no where street. We found ourselves jumping in the car and driving 30 - 40 mins to most everywhere. It would have been great if we were content to just sit by the pool or the hikes behind the property. but with our short term rental, we wanted to explore the Phoenix area and Scottsdale would have been a better area
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Stay
Very clean and cool
Stayed 3 nights in Jul 2018