Hotels near Phoenix Mountains Preserve

"I really wanted to like this place. From the photos, it looks like a desert oasis. In reality? More like a “has potential, but no one’s checked on it since 2007” situation. Let’s start with the room… “Worn” would be generous. The carpet looked like it had lived a full and complicated life and was ready for retirement. The back of the toilet was cracked (always comforting), the shower was rough, and the tile work was a mix of broken and stained. Even the bedding had seen better days. The overall vibe was somewhere between “dated” and “this room has definitely hosted a few questionable life decisions.” Sleep situation (aka unexpected midnight entertainment): Our 11- and 12-year-olds took the hide-a-bed, which—surprise!—started folding up on them in the middle of the night. It was briefly funny in a “well, this is a story” kind of way, but less funny when you remember everyone has a long day ahead. Nothing like a mechanical failure to spice up your sleep. The water park… This was supposed to be the highlight. Unfortunately, it felt just as tired as the room. Our kids—who are normally all-in on anything involving water—lasted about an hour before calling it quits. That tells you everything you need to know. Also, the check-in process for the water park? A mystery. There’s signage… somewhere… theoretically. We didn’t see it, walked in like normal humans, and were immediately stopped by a staff member who was clearly not having her best day. The whole experience felt more like "

"The pools were great! The highlight of the stay. "

"Did not have breakfast "

"The property is very beautiful, however, the walls are thin and you can hear your neighbors talk, kids, doors slam, etc. Same for the cleaning ladies, they start early and it’s very noisy due to the thin walls. Having said all that. We do want to stay here again next year. Just have the expectation that it’s not quiet/peaceful. "

"One of my favorites hotels in the US! The staff is AMAZING!!! The restaurants are equally to the same standard as the service! I am not easy to please and they are always able to make modifications. Excellent at every level!"

"Ample parking, comfortable bed and air conditioning was great"

"Clean and comfortable. Restaurant served delicious and hot food. Quiet, although located in a busy area. Valet parking only."

"Clean room, friendly staff, beautiful property. Had to call maintenance 3 times during our stay which was inconvenient. Also, was not told there was an extra cost to park on the property so did not know this until I reviewed my bill. For the price, parking should be included as it has been on my previous stays at this property."

"Wendy, at the front desk, really made our trip so pleasant and memorable! She was so personable and went out of her way to help us with any questions. You can always ask if you need more towels, coffee, or a room refresh. The room was extremely quietwhich as a light sleeper. I appreciated. The hotel is in a mall so it is so easy to run over to Whole Foods or Trader Joe’s if you need any snacks. And there are great restaurants also within a two minute walk- so the location is perfect! It was 12 minute drive to the airport during rush-hour. It’s North of the city so easy to hop on the highway to go up to Sedona or head east to Lake Saguaro."