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Reviews of Phu Quoc Eco Beach Resort

3 out of 5
Phu Quoc Eco Beach Resort
Ong Lang Beach, Cua Duong, Phu Quoc, Kien Giang

Reviews

9.0

Wonderful

Rating 10 - Excellent. 107 out of 188 reviews" "
Rating 8 - Good. 61 out of 188 reviews" "
Rating 6 - Okay. 14 out of 188 reviews" "
Rating 4 - Poor. 5 out of 188 reviews" "
Rating 2 - Terrible. 1 out of 188 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Beautiful
Gorgeous view and pool. Off the beaten path but perfect for quiet and relaxation.
Stayed 4 nights in Oct 2023
Response from Thi Thi on 30 Oct,2023
Hi Karen,Thank you so much for your compliment.We are really happy to welcome you to stay with us for this time.We hope to see you next time/

4/10 Poor

MANUEL

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Poorly maintained. Found a mouse inside the room and droppings in bathroom sink. Terrible!
Stayed 3 nights in Oct 2022

10/10 Excellent

Beverley

Stayed 2 nights in Aug 2022
Response from Nu Nguyen on 4 Sept,2022
Thank you Beverley for taking time to rate us after your stay. We wish to welcome you in the nearest future.All the best!

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Lovely place Of course it is a resort so it is a bit away from everything But walking couple of km and you find alternative restaurants. Though you should not mind the uphill. Also you can rent scooter, just as we did. Had no children but realised tha the beach had a calmer area suitable for them. We surely enjoyed the beach and pool Breakfast was buffet and had everything needed. Had a room with seaview. Had no problems with mosquitos but also we used the AC. Adding a photo of me after morning run. When it had started to rain a little.
Morning run up and downhill
Stayed 3 nights in May 2022

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
antastic hotel with stunning sunsets
Superb hotel, great staff, and beautiful location, the sunsets were stunning, breakfast was good with a good choice, room was excellent huge bed, great bathroom, with powerful shower with good hot water, only a few minutes walk to local restaurants and bars, although the drive is a bit steep,
Front door
Bedroom
Stunning sunsets
Bathroom with open roof
Stayed 3 nights in Mar 2020
Response from Ms. Cindy Tien on 24 Mar,2020
Dear Graham Xin Chao, Thank you for staying with us and posting your review. We are delighted that we could offer you our great personalized service and hopefully, we were also able to create some memorable moments throughout your stay. Thank you for the feedback and appreciation, I shall cascade your appreciation to the team. Looking forward to welcoming you back soon Warm regards Cindy

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet , beautifully laid out resort; rooms are very tastefully decorated with just the right amount of comforts. Staff are very friendly and helpful, my only criticism is the service in the restaurant for dinner/ lunch is a bit haphazard, very enthusiastic, but disorganized!
Stayed 5 nights in Jan 2020
Response from Ms. Cindy Tien on 11 Feb,2020
Xin Chao our guest! Thank you for taking the time to write a review about your stay at Phu Quoc Eco Beach Resort, I appreciate your feedback for improvements and I sincerely apologize for the deficiencies you have outlined. I look forward to continuing to improve the property and services for all of our future guests and I hope that if you do have the opportunity to return to Phu Quoc you will see you again. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Privacy very relaxed atmosphere great pool and gardens
Stayed 3 nights in Jan 2020
Response from Ms. Cindy - Tien on 13 Jan,2020
Xin Chao I am delighted to read that you had such a great stay with us We look forward to seeing you back in the near future Kind Regards Font office manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
while some of the water wasn’t clean at the beach, the actual beach itself was clean. Really good buffet style breakfast. Beach was quiet, pool was small for size of the resort but still nice and fantastic views at sunset. Resort itself is quiet and good options for food around if you don’t want to eat at the resort.
Stayed 6 nights in Sep 2019
Response from Cindy on 15 Oct,2019
Dear Valued guest Thank you very much for your review I hope to serve you in the future Fo team

10/10 Excellent

Imre, Hungary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing place. Beautiful garden with decorous, well equipped and spacious bungalows. Wonderful view from the rooms. Fantastic breakfast and tasty food. Small but clean seashore, big enough pool. Moreover, genuinely kind staff eager to do everything to make guests stay unforgettable.
Stayed 3 nights in Jun 2019
Response from Khuong Vu on 29 Jun,2019
Xin Chao Imre Thank you for taking the time to write a review about your stay at Phu Quoc Eco Beach Resort, I appreciate your feedback for improvements and I sincerely apologize for the deficiencies you have outlined. I look forward to continuing to improve the property and services for all of our future guests and I hope that if you do have the opportunity to return to Phu Quoc you will see you again. Best regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the accomodations.. Wish to see you again...
Stayed 2 nights in Apr 2019
Response from KHUONG on 17 Apr,2019
Dear Mr./ Ms Many thanks for your kind review. To be served you always is our BIG pleasure. We are really happy when you had great time at here. It will be awesome if we have chance to welcome you back again. We're look forward to seeing you in next time. Best wishes to your family Thank you very much

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, pool area and beach well kept. Beach bar lovely to sot for a drink or dinner
Stayed 6 nights in Mar 2019
Response from ECO BEACH TEAM on 29 Mar,2019
Dear Mr. / Ms Many thanks for your nice review. To be served you always is our pleasure. We are really happy when you had great time at here. We're look forward to seeing you in next time. Best wishes to your family Thank you very much

10/10 Excellent

MARCEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definately a place to stay
It was great
Stayed 7 nights in Mar 2019
Response from Khuong Vu on 16 Mar,2019
Dear Mr. / Ms MARCEL Many thanks for your nice review. To be served you always is our pleasure. We are really happy when you had great time at here. We're look forward to seeing you in next time. Best wishes to your family Thank you very much

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very isolated and too secluded, we got checked into the hillhouse, furthest away from the beach located in a field. The name was totally deceiving, had we known that beforehand, we would not have gone. Leaves always burning in front of the bungalow, no hot water in the morning because the solar heater was in the shade or the neighbor used up all hot water. We had to move two times due to maintenance issues, management had no compassion.
Stayed 4 nights in Feb 2019
Response from Cindy Tien on 12 Mar,2019
Dear Mrs. MARYLOU, Thank you very much for your taking time to write a review on site. Eco Beach Resort is located on extending the green environment, We built our hill house in the private garden because we wanted to get back to nature. Ensure the quiet and airy for guests to relax. We have a private beach and there are 7 different types of rooms stretching from the hill to the sea and the price range from low to high, the rooms have a hot shower. On a different note, on behalf of the resort management, would like to thank and we will improve in the future. We always want to bring you a quiet, private retreat after days of stress, those who want to alienate the noisy city and want to listen to birdsong, cool houses hidden under the green forest. We look forward to serving you on another occasion and hope you can choose the room you want. Warm regards, FO TEAM

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Phu Quoc Eco Beach Resort felt like a little slice of heaven. The staff was incredibly friendly and nice. The beach was gorgeous. And the beachfront restaurant was our absolute favorite. It was hard to say goodbye!
Stayed 4 nights in Jan 2019
Response from Khuong on 4 Feb,2019
Dear Mr. / Ms Many thanks for your nice review. To be served you always is our pleasure. We are really happy when you had great time at here. We're look forward to seeing you in next time. Best wishes to your family Thank you very much

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food and the whole staff were exceptional. Room was more than adequate,if only that the mattress was very firm. The open air concept of the bathroom was interesting but having a living garden in your bathroom was cool!
Stayed 7 nights in Jan 2019
Response from Khuong on 30 Jan,2019
Dear Mr. / Ms Many thanks for your nice review. To be served you always is our pleasure. We are really happy when you had great time at here. We're look forward to seeing you in next time. Best wishes to your family Thank you very much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxed, lovely facilities, great beach and pool. Very friendly and helpful staff.
Stayed 6 nights in Dec 2018
Response from KHUONG VU on 4 Jan,2019
Dear Mr. / Ms Many thanks for your nice review. To be served you always is our pleasure. We are really happy when you had great time at here. We're look forward to seeing you in next time. Best wishes to your family Thank you very much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Khuong on 30 Dec,2018
Dear Mr. / Ms Many thanks for your nice review. To be served you always is our pleasure. We are really happy when you had great time at here. We're look forward to seeing you in next time. Best wishes to your family Thank you very much

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family getaway
Secluded private beach resort. We went in late September just at the beginning of dry season o resort was nice & quiet. Great pool & rooms. If you don't like bugs you shouldn't be in Asia. Some mozzie's but deet up. Local restaurants walkable from resort (20mins+) street food style & cheap drinks. Hotel dining food excellent as well and reasonably priced. Beer £1 can vs local supermarket 40p vs UK £2.5+ Taxi trips to Night Market PQ town 30mins away, £5 ride easy to get there. Boat trip to south of island Johns Boat worth a day out & organised local excursion to family pepper farm, honey farm with taxi organised by hotel.
Stayed 9 nights in Oct 2018
Response from Khuong Vu on 9 Nov,2018
Dear Mr. / Ms Getaway Many thanks for your nice Serving you always is our pleasure. We're look forward to seeing you in next time. Best wishes to your family Thank you very much

6/10 Okay

Myhuong, Phu Quoc Eco resort

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ocean front was the reason I reserved this resort. My party included 5 people with 3 rooms. But no one mentioned that it takes steep steps to the rough beach. It was not swimmable due to very rough and rocky beach and small swimming pool. No good breakfast. It takes good 15 minutes on a muddy road to night market... we ended up give up our rooms and move to PhuQuoc Ocean pearl hotel.
Stayed 3 nights in Aug 2018
Response from Lanh Nguyen Reservation on 16 Aug,2018
Thank you for your staying with us and the feedback! We 're so sorry for your inconvenience here so it wasn't reach your expectation due to the bad weather. We 'll base on your feedback to improve our service (breakfast). We hope you enjoy your stay at Ocean Pearl!

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet getaway
We went in the wrong season but this hotel was still wonderful. Great service, good food in the hotel. Would be amazing in the right season.
Stayed 4 nights in Jul 2018
Response from Lanh Nguyen Reservation on 16 Aug,2018
Thank you for your choosing Phu Quoc ECO Beach Resort! We 're so happy for giving wonderful stay to you, and we hope to see you on your next vacation

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort for a relaxing stress free holiday
Very enjoyable holiday. Great breakfast. The remoteness isn't an issue given the cost of taxis and transport.
Stayed 15 nights in Jun 2018
Response from Lanh Nguyen - Reservation on 16 Aug,2018
We 're so appreciated for receiving your good rating. It 's pleasure for us to welcome you to our resort. We hope to see you in the next time. Thank you so much!

6/10 Okay

Ronnie

Liked: Property conditions & facilities, room comfort
Allthough the hotel wasent too bad i had a serious problem with bugs and insects in both my room and bathroom i had asked too be moved but was told i would have to pay for an upgrade i eventually leaved to go to another hotel out of all the rooms i seem 2 get all the insect problems it is a nice hotel but i couldent stop getting bitten
Stayed 1 night in Jun 2018
Response from FOM on 1 Aug,2018
Dear Sir/Madam, In the First, we are very pleased to thanks for your stayed in Eco Beach Resort. And Secondly, we would like to explain that, our resort was be designed bathroom & toilet are opened to environment so there were some pests outside and inside it but they did not harmful affect to human. About insects when you saw them died because we have to monthly routine treatment insects by insecticide to protect your health & your property. Make sure it is that always cleaned. However, your feedback is an useful experience for us serve to guests better. Hope to welcome you to our resort on the next vavation with higher service and make you happier. Thanks & Best Regards. Guest Relation Dept

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet away from town nice private ocean view
Overall nice. Staff was great. Nice pool with ocean and palm tree view. Room was good sized rustic bungalow with outdoor bathroom. "ocean view " should have said partial. The top step of our stair had this 45 degree slope built into it that was pretty dangerous. Breafast was just ok. Overall good. Staff was great!!
Stayed 5 nights in Apr 2018
Response from Colin Trinh on 7 May,2018
Dear Mr. Anonymous, Thank you very much for your kind words for the resort, useful suggestion for the mentioned kind of view and the said step-top is dangerous in this case. Hopefully, we will get more advice like yours in order to improve our services better in the future. Once again, we also looking forward to welcoming you soon. Sincerely yours, Trinh Bao Quyen ( AGM )

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax in Phu Quoc
If you’re looking for a place to relax in Vietnam then this is a great resort. Beautiful beach and pool area, lovely bungalows and really good food within the resort.
Response from Thao Nguyen (Ms) on 22 Apr,2018
Dear Mr.Matthew, We really appreciate that you take your time to leave us such a great comment. We are also happy to know that you enjoyed your stay. All the best to you and hope to see you again soon.

8/10 Good

Tom, Prague

Liked: Staff & service
Disliked: Cleanliness
Beautiful view
Resort with 80% Russians. A lot of children. Very good breakfast. Pleasant stay at restaurant terrace watching sunset. Food in restaurant is low but high prices.
Stayed 4 nights in Apr 2018
Response from Thao Nguyen (Ms) on 16 Apr,2018
Dear Mr.Tom, Thank you so much for your valued feedback. We will take it to improve our service. We hope to see you again soon. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, be prepared to fight for service
The resort was beautiful, beach was clean, and staff were helpful and friendly. My only issue was getting there - the free hotel airport shuttle is not as described on hotels.com, it is only free if you stay 2+ nights, which is not stated when you book to stay. Otherwise all was great!
Response from Thao Nguyen (Ms) on 9 Apr,2018
Dear Madam, Thank you so much for your kind words. We are also upset about the pick up policy as they do not allow us to put those information on internet. We are so sorry about that. We hope you all the best and wish you can come back and stay longer. Best regards.

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort
Beautiful clean maimtained landscaping and clean private beach. Nice clean pool over looking the sea. Partial sea view bungalow was clean and well equipped, but bed very hard. In room safe. Kayaks available. Motor scooter only $150, 000 VD to rent through front desk. Good food & good view in restaurant. Loved this place!
Stayed 5 nights in Jan 2018
Response from Thao Nguyen (Ms) on 23 Jan,2018
Dear Ms.Lynn, Thank you so much for your compliment and it is such a huge motivation to us to keep up the good work. We really look forward to your next stay. Best wishes for you.

8/10 Good

Max, Brooklyn, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property with private beach
This hotel was wonderful. We arrived 6 hours before check-in and they accomodated us within 2 hours. The landscape is breath taking and garden rooms are surrounded by nature. The beach is private and kept very clean and the view from the pool is spectacular. It is a short walk to a lot of different walks and restaurants. The room was spacious and very clean with a large bathroom
Stayed 2 nights in Jan 2018
Response from Thao Nguyen (Ms) on 20 Jan,2018
Dear Mr.Max, Thank you so much for your compliment and we are so happy to know that you enjoyed your time here. We look forward to your next stay and wish you all the best. Thank you!

10/10 Excellent

Dave, Vejle, DK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and better than 5-star resorts
We stayed for 3 nights and had the Premium Bungalow with sea view which was no more than 10 meters from the beach. The bungalow was spacious, clean, comfortable, and cleaned properly on a daily basis. There was free tea, coffee, and bottled water every day. The cable TV had several channels in English. The only minus was the bed - it was really really hard. The beach was nice and clean with many chairs, umbrellas, and hammocks - enough for all guests. The pool was also clean with spectacular views of the sea at sunset. Breakfast buffet was good with plenty choices for all. Food in the restaurant was also good but a bit pricey for Vietnam. Cocktails were disappointing - too watery. Wifi connection was strong and stable. Resort staff were great and most of them knew English. This resort is better than Vinpearl!
Stayed 3 nights in Jan 2018
Response from Thao Nguyen on 18 Jan,2018
Dear Mr.David, Thank you so much for your kind words and we are so happy to know that you had a good time here. We really appreciate your feedback and we will surely improve our services base on it. We wish you all the best and we look forward to your next say. Thank you!

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to chill.
Great place to stay. Lovely secluded beach with plenty of room as only 30 odd bungalows. We had lunch every day here and ate in the local village at a number of great restaurants. Service was great, any requests or issues were always addressed and sorted. Loved it.
Stayed 3 nights in Jan 2018
Response from Dat Trinh on 16 Jan,2018
Dear Sr, Thank you so much for your feedback.

10/10 Excellent

frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Eco Beach
Enjoyed our stay, staff were great and couldn't do enough to help. Location is slightly isolated but layout is superb with its own lovely beach.
Stayed 4 nights in Dec 2017
Dear Sir and Madam, Thank you so much for your kind words and we are over the moon to know that you enjoyed your time here that much. It is such a great honor to us to have you here with us and your compliment is a huge motivation to us to keep up the hard work. We do hope you a safe flight back home and hope to have a chance to see you again. Best regards, Dat-Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money. liked it
A nice holiday place. We stayed in the beach front bungalow for only one night for a hotel transfer, but felt very good staying there. Room was not modern, more like a traditional local setting. Beach was very calm and clean. Breakfast was good. Restaurant food was nice and not so expensive. Good WIFI. A hidden germ, a bit hard for taxi driver to find the resort at late night. Overall good holiday place. Will stay again if we go to Phu Quoc for holiday.
Stayed 1 night in Nov 2017
Dear Sir and Madam, Thank you so much for your valued feedback. We are so happy to know that you had a good time here. We do hope for a chance to see you again in the near future. Thank you and best regards,

4/10 Poor

jacob , palm springs

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rats
Rats and wildlife in the roof of the bungalow is understandable. It was loud and kept us up all night. We were frightened and not even able to use bathroom in the middle of the night because it was open to the outdoors. When I asked for a refund for our prepaid night from the manager he literally laughed and said “take it up with Expedia” then walked away. Rudeness and attitude are a deal breaker for us. So we left the hotel a day early and stayed elsewhere. We did not get a refund.
Stayed 3 nights in Nov 2017
Response from jimmy dat on 15 Nov,2017
Dear Sr Thank you very much for choosing Phu Quoc Eco Beach Resort for recent stay. All comment from guest that is our goal for toward your stay with us as an enjoyable experience and improve our standard on a daily basic. About your problem, as you know our Resort is Ecological, it mean very close to the nature and the animal will around. The first night, had rat the bath room, I came to sorry about this and make sure that it is not will happen again when during your stay, and take full responsibility if it again. But you still decide to change another hotel, your booking did through Expedia. It mean when any dealing about room charge you should contact to them not us that is the policy from all the hotel from all the world. Anyway, we are so sorry some inconvenience cause for you. we do hope you have good trip in Viet Nam. Thank you & Best Regards, Dat Trinh- Front Office Manager

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frequent Traveller
A little far from market and shopping areas, weather wasn't on our side during the 4 days stay, windy and showers unable to swim or even wadering. Resort is nice, friendly staff, Mr. Dat in particular. Was told April or May has excellent weather.
Stayed 3 nights in Oct 2017
Dear Mr.Victor, Thank you so much for your valued feedback and thank you for being so nice to us even the weather was not good. Please come back between November and March, that is the perfect season. Right now the weather is already beautiful and our guests enjoy it so much. Thank you once again and hope to see you soon. Best regards,

10/10 Excellent

franjose, miami beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Forget Tahiti, Come to Phu Quốc Eco Beach Resort
Paridise lost and I found it. Being a Miami Beach native it's really had to get me to do a OMG. But this place was expectacular, from the bungalows to the endless pool, breakfast was also good for an Asian run resort. Overall 10 out of 10. Best keep secret.
Stayed 1 night in Sep 2017
Response from Ms. Thao Nguyen - GR on 10 Nov,2017
Dear Mr.Franjose, Thank you very much for all those kind words and we are over the moon to know that you love our resort that much. It is such a great honor to us to have you here with us and we do hope you can come back soon to enjoy the sun and the sea again as the weather now is just perfect and we open the beach restaurant right on the shore so you can enjoy your favorite drink in the sunset, which is so beautiful and mesmerized. Thank you once again and hope to see you soon. Best regards,

10/10 Excellent

Matija, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful quiet resort
Eco Beach Resort is a standout place for taking a few days break from busy streets of Vietnam, or other parts of the world. The rooms were clean and nicely decorated. The resort itself is of perfect size (c. 80 beds), so it never gets too busy. Facilities are great, the pool beautiful and the beach even better. The staff was very nice and extremely helpful, always ready to assist with renting scooters, kayaks, transport, food, etc. Restaurants nearby (10 min walk) were also superb

10/10 Excellent

Melissa, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gem!
Such a joy to stay here for a week in March! Absolutely stunning setting (west facing for gorgeous sunsets). I stayed in one of the sea view bungalows, only metres from the private beach. Beautiful, comfortable room with spacious outdoor bathroom. Excellent location and the friendliest, most caring staff I have encountered. Incredible attention to detail. This was my first time in Vietnam and cannot recommend this place enough for a calm, peaceful holiday. Really appreciated the complimentary transport to and from the airport as well.

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Great stay, excellent location, friendly staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful location
Peaceful and quiet reflection of the last 3 weeks in Vietnam, lovely location, friendly staff and a varied reasonably priced menu. Private beach very quiet even though hotel was full. Overall nice stay and would return.

10/10 Excellent

fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quote location on nice beach with great
Wonderful setting on quit beach looking toward sunset . Just right for honeymooners young and old. We wish rooms had window screens and fans so we could sleep without mosquitoes and with sound of the sea. Management disagreed with this view. But far from a deal breaker. Location is a bit removed but easy enough to overcome. Staff is great and pool is good. Only real draw back is that food is good but not great, but what resort is, especially a small one. There are alternatives close by too. So yes we had great time there and even extended our stay.

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach, fantastic value for money & very good staff.
Response from General Manager on 21 Jan,2017
Dear Mr Max, We thank you very much for your compliments and look forward to seeing you again :-). Have a nice day! Best regards, Ho Vinh Phuong Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort by the beach
Helpful staff, nice and quite location. Clean facilities. Good restaurant by the seaside
Response from Ho Vinh Phuong - FOM on 23 Jan,2017
Dear Mr. Cristiano, Thank you for all kind words. We always try the best to make guests happy and we look forward to welcoming you again. Have a nice day

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel right on the beach, quite and beautiful
Great hotel and location, friendly and helpful staff. Nice bungalows to stay in. Restaurant service a bit slow. Sand and nearby water dirty because of debris coming ashore from the gulf of Thailand
Response from Ho Vinh Phuong - FOM on 31 Jan,2017
Dear valued guests, Thank you very much for your comment. We appreciate it and will work harder to improve the standard of service. We look forward to welcoming you again and wish you the best in life. Best regards

8/10 Good

Adams, Kilmore

Liked: Staff & service
Missing the chance to be great.
A good place that could be great if they listened to the reviews of customers. Positives -Location,beach, great pool, sunsets.Staff very friendly. Negatives - Food -size of servings were kids size at best, also they seem to want to do more western type meals, I wanted to try local foods. Hence went out for eating most nights. Found better value and variety down the road. Rooms - covered by most other reviews, mattress hard, woke up stiff each morning. Also some insect / fly screens on doors would be great for natural airflow. Pool hour to 7pm?? 9pm would be great for customers to relax. Happy Hour - Not that happy small selection of 1/2 price cocktails? I would have went to happy hours if beer was on offer. Might of even got lazy and stayed in for dinner??
Response from General Manager on 11 Aug,2016
Dear M. Adams, Thank you for your reviews, we will try our best to enhance food and beverages. About the swimming pool, we always introduce the guest the information in welcome letter that from 7am-7pm, but after 7pm, you are able to swim and have to take care of yourself. Your words is really encouraging us to improve our service. We hope to welcome you again. wish you all the best in life. Regards,

10/10 Excellent

Jonathan, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phu Quoc Eco Beach Resort is amazing for relaxing, we did not want to leave. It has a beautiful private beach (which faces the sunset), great infinity pool, two bars, spa, pool table and great food. The staff we're very friendly and spoke very good English. It was very quiet, peaceful, and a great base to explore Phu Quoc.
Response from General Manager on 31 Jan,2017
Dear Mr Jonathan, Thank you very much for all kind compliments. We are very glad that you were happy when staying in our hotel. We are looking forward to serving you again. Wish you all the best! Regards, Ho Vinh Phuong - FOM

10/10 Excellent

richard, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, in a quiet position. Facilities are great, views are amazing, staff are brilliant, food is good. Would not recommend for young children, as pool is quite deep, and sea on private beach is a bit stony. On the beach walk right, and you have a 5 mile sandy beach virtually to yourself...brilliant. Outside resort turn left and 100 yards is a brilliant restaurant for food. Would I recommend Hotel and go back....YES

10/10 Excellent

Brenton, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Stunning setting, Quiet and peaceful yet there was plenty to do if you wanted. Great rooms and a lovely clean comfortable room.

10/10 Excellent

Louise, Canterbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to paradise before its lost!
What a beautiful hideaway on Phu Quoc. The hotel was very remote and on a beautiful quiet beach. The staff were brilliant and always eager to help. They have a restaurant which serves both Vietnamese and Western food. The food we had was lovely and very reasonably priced for a hotel. Free bikes are provided so we cycled out of the resort and found a few family restaurants serving amazing food, family inn and Sakura are two of the best. If you do a right out of the resort there is a great little bar serving cocktails and BBQ's which is also a great little place to stay called Island life and one of the owners, Sam is really helpful. Back to Eco this really is a little piece of paradise on Phu Quoc and we wished we had stayed longer especially when we moved on to the hustle and bustle of Duong Dong!
Response from General Manager on 31 Jan,2017
Dear Louise, Thank you very much for your compliments. Yes, you are right. Please come back to Viet Nam and go to paradise as soon as possible before it is lost. Look forward to seeing you and wish you all the best. Best regards, Ho Vinh Phuong - FOM

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice. Beauty full view. The bungalow was very comfortable and clean. They serve good breakfast

6/10 Okay

Surfer SIN, SG

Liked: Staff & service
Good private beach front resort & service.
Clean private beach resort away for the general crowd. Good for families & couples, no noisy night time bar entertainment. If you want peace & relaxation, this is the place, attentive staff service.