Phu Quoc Resorts

"English level of the staff is very low. Sometimes it seems like they use this for ignoring customer's questions. Kitchen staff see no obstacles for working with cough and running nose."

"Bed was very very comfortable good food fast WiFi good free transportation provided by the property. 5 stars all the way"

"We had the most amazing time at this wonderful hotel! The beach is crystal clear and the pools are lovely. A special thanks to May who treated our daughter so kindly and really looked after us. Also, a huge thank you to Mia and Ruby for our relaxing massages. The staff all around the resort are extremely polite and helpful. The food options are great; we especially enjoyed our dinner at the Pink Pearl restaurant. The whole experience from start to finish was superb! "

"Nice and clean hotel "

"We loved the location, the serene beach, maintained perfectly. The property is beautiful, various options like pools, bicycles and games for adults and kids. We specially appreciate the warm and smiling staff. The staff was always available to understand our requirements and provide solutions. Special thanks to Mr Tre."

"Amazing resort, good services"

"I stayed here before COVID. On this second stay, the hotel did show some wear and tear, but overall, the room is still quite clean. The only disturbance is the construction of something nearby - jackhammers on full blast. There is also a new public beach, with a bar that is right next to the hotel. Some of unregistered guests even venture into the hotel/pool area - very unsafe. I hate that the hotel allows people to kayak right on the beach where swimmers are - also unsafe. At breakfast, the staff use swear words and you can hear them talk in the kitchen. - not very civilized. A lifeguard also talks on the phone to invite his relatives from the public beach to come over to the hotel to use its facilities - very unprofessional. The hotel should introduce perhaps a paper wristband to distinguish hotel guests from unregistered guests. "

"Breakfast buffet is delicious and offers various options for all. The pool is spacious. The staff is attentive and make you feel welcome. "

"It was an amazing property. The breakfast that was included was top notch and had so many different options. The staff were friendly. The pool was nice and the beach was wonderful. The sand was very soft and my kids enjoyed paddle boarding and kayaking. There was really no dining options around the area except for the resort and after being in other areas in Vietnam where food was very cheap, the pricing at the hotel seemed high although it was still cheaper that what we would pay in the US. Over all, the villa was amazing and we thoroughly enjoyed our 4 night stay. "