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Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 261 out of 702 reviews
5 - Excellent 37%
Rating 4 - Good. 294 out of 702 reviews
4 - Good 42%
Rating 3 - Okay. 95 out of 702 reviews
3 - Okay 14%
Rating 2 - Poor. 36 out of 702 reviews
2 - Poor 5%
Rating 1 - Terrible. 16 out of 702 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family resort.
Overall the perfect place for our kids, the staff are all very helpful and attentive, the reception team were great, easy check in and check out, with a nice gesture of a room upgrade. Edward in particular was fantastic, he is a filipino that worked in the adventure area, there was also an elderly gentleman that worked in the kitchen in the mornings that always greeted us with a smile and made a lovely omelette. Overall a lovely stay, thank you. The team working at this resort were all amazing, we dint have a single negative comment and we stayed with you for 10 days.
Stayed 9 nights in Feb 2020

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family with kids. Great stuff, Vasily was very helpful. Great kids club, awesome food. Definitely recommend this place.
Stayed 14 nights in Apr 2019

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Decent family resort that is good for young children. Our toddlers loved the free popsicle service.
Stayed 3 nights in Jan 2020

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really child friendly resort with lovely pool area and slides and well thought out children’s entertainment options. Staff friendly and helpful and a great location so close to the beach.
Stayed 13 nights in Jan 2020

2/5 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Should have walked out when we saw the lobby...
Like cheesy mini Disneyland. Everything’s aimed at, decorated for and planned around families with lots of little kids. Loud music, bar and kid programs on pool side into the night. Loud construction noise starting at 8 a.m. on other side. Beach across the street is packed. For quiet and nice, small beach, go south to Sunsuri Hotel at Nai Harn Beach.
Stayed 2 nights in Jan 2020