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Overview of Novotel Phuket Surin Beach Resort

Photo gallery

Guest reviews

4.1 / 5Very Good
700 reviews
Guests rated this property 4.1/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

Popular LocationSurin Beach4 min walk
Popular LocationKamala Beach2 min drive
Popular LocationPhuket Fantasea8 min drive
AirportPhuket (HKT-Phuket Intl.)42 min drive

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  • Junior Suite (Family Fun)

    Room amenities

    • 32 sq m
    • Sleeps 4
    Show details
  • Superior Room

    3.9/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 4
    Show details
  • Superior Room

    Room amenities

    • 32 sq m
    • Sleeps 4
    Show details
  • Suite, Poolside (Paradise)

    3.8/5 guest room rating

    Room amenities

    • 56 sq m
    • Sleeps 4
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  • Suite (Paradise)

    4.4/5 guest room rating

    Room amenities

    • 56 sq m
    • Sleeps 4
    Show details
  • Family Room (Fun)

    3.7/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 4
    Show details
  • Family Room (Fun)

    4/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 4
    Show details
  • Family Suite, 2 Bedrooms (Robinson)

    4/5 guest room rating

    Room amenities

    • 88 sq m
    • Sleeps 6
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  • Family Suite (Fun, Junior)

    Room amenities

    • 32 sq m
    • Sleeps 4
    Show details
  • Family Suite (Fun)

    4.4/5 guest room rating

    Room amenities

    • 56 sq m
    • Sleeps 4
    Show details

About this area

Choeng Thale

Located in Choeng Thale, Novotel Phuket Surin Beach Resort is near the beach. Jungceylon Shopping Center and Bangla Road are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Surin Beach and Bang Tao Beach. Travelling with kids? Consider Phuket Fantasea, or check out an event or a game at Patong Boxing Stadium. Spend some time exploring the area's activities, including golfing.

Visit our Choeng Thale travel guide
Popular Location

What's nearby

  • Surin Beach - 4 min walk
  • Bang Tao Beach - 9 min walk
  • Kamala Beach - 2 min drive
  • Phuket Fantasea - 8 min drive
  • Laguna Phuket Golf Club - 18 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 42 min drive

Restaurants

  • Where to eat
  • Asia Alive – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily, happy hour available. Kids' menu available.
  • Joe Kool's – Poolside restaurant offering international cuisine. Serves lunch daily, happy hour available.
  • Champion Bar – Sports bar offering American cuisine. Serves lunch and dinner daily, happy hour available. Kids' menu available.
  • TAI Sushi Bar – Pool-view sushi bar offering Japanese cuisine. Serves lunch and dinner daily, happy hour available.

About this property

Novotel Phuket Surin Beach Resort

4-star, family-friendly resort, walk to Surin Beach
Along with 4 restaurants, this smoke-free resort has 2 outdoor pools and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a swim-up bar and a complimentary children's club are on-site. All 255 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and 24-hour room service are standard, as are LCD TVs with satellite channels.
Novotel Phuket Surin Beach Resort offers 255 forms of accommodation which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Limited parking spaces
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: THB 469.62 for adults and THB 233 for children
4 restaurants
1 swim-up bar, 1 poolside bar and 1 bar
24-hour room service

Things to do

24-hour fitness centre
2 outdoor pools
Arcade/game room
Archery
Billiards/pool table
Children's pool
Playground
Spa services

Family friendly

2 outdoor pools
Arcade/game room
Babysitting/childcare (surcharge)
Children's games
Children's pool
Children's toys
Dry-cleaning service
Free children's club
Free cots/infant beds
Corner/local shop
In-room childcare (surcharge)
Playground
Fridge
Rollaway/extra beds (surcharge)
Supervised childcare/activities (surcharge)
Waterslide

Conveniences

ATM/banking services
Lift
Front-desk safe
Gift shop/newsstand
Corner/local shop
Library

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

Chinese
English
French
Russian

Outdoors

Pool sunloungers

Spa

Body scrubs
Body treatments
Facials
Massage - sports
Massage - Thai
Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair accessible (may have limitations)

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower
Towels

Entertainment

32-inch LCD TV
TV/satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Fridge

More

Access via exterior corridors
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in between 2 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for THB 1200.0 per night.
Free cots (infant beds)

Payment types at the property

American Express
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 469.62 for adults and THB 233 for children (approximately)
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Airport shuttle fee per child: THB 0 (one-way), (up to 16 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Guest reviews

4.1
Very Good
5 - Excellent
259
4 - Good
295
3 - Okay
93
2 - Mediocre
37
1 - Poor
16
4.1
Cleanliness
4.2
Service and Staff
4.1
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place for family with kids. Great stuff, Vasily was very helpful. Great kids club, awesome food. Definitely recommend this place.

Stayed 14 nights in Apr 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Decent family resort that is good for young children. Our toddlers loved the free popsicle service.

Stayed 3 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A really child friendly resort with lovely pool area and slides and well thought out children’s entertainment options. Staff friendly and helpful and a great location so close to the beach.

Stayed 13 nights in Jan 2020

2/5

  • Disliked: Cleanliness, property conditions & facilities, room comfort

Should have walked out when we saw the lobby...

Like cheesy mini Disneyland. Everything’s aimed at, decorated for and planned around families with lots of little kids. Loud music, bar and kid programs on pool side into the night. Loud construction noise starting at 8 a.m. on other side. Beach across the street is packed. For quiet and nice, small beach, go south to Sunsuri Hotel at Nai Harn Beach.

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Good for family with small kids. A bit smaller than expected but overall good.

Stayed 6 nights in Jan 2020