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Overview of Novotel Phuket Surin Beach Resort

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Exterior
Beach nearby, white sand
Beach nearby, white sand
Beach nearby, white sand
2 outdoor pools, pool loungers

Novotel Phuket Surin Beach Resort

4 out of 5

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Explore the area

    Popular LocationSurin Beach4 min walk
    Popular LocationPansea Beach6 min walk
    Popular LocationLaem Singh Beach14 min walk
    AirportPhuket (HKT-Phuket Intl.)41 min drive

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About this area

Choeng Thale

Located in Choeng Thale, Novotel Phuket Surin Beach Resort is near the beach. Jungceylon Shopping Center and Bangla Road are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Surin Beach and Bang Tao Beach. Travelling with kids? Consider Phuket Fantasea, or check out an event or a game at Bangla Boxing Stadium. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Surin Beach - 4 min walk
  • Pansea Beach - 6 min walk
  • Laem Singh Beach - 14 min walk
  • Kamala Beach - 2 min drive
  • Bang-Tao Night Market - 4 min drive

Getting around

  • AirportPhuket (HKT-Phuket Intl.) - 41 min drive

Restaurants

  • Where to eat
  • Asia Alive – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily, happy hour available. Kids' menu available.
  • Joe Kool's – Poolside restaurant offering international cuisine. Serves lunch daily, happy hour available.
  • Champion Bar – Sports bar offering American cuisine. Serves lunch and dinner daily, happy hour available. Kids' menu available.
  • TAI Sushi Bar – Pool-view sushi bar offering Japanese cuisine. Serves lunch and dinner daily, happy hour available.

About this property

Novotel Phuket Surin Beach Resort

4-star, family-friendly resort, walk to Surin Beach
Along with 4 restaurants, this smoke-free resort has 2 outdoor pools and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a swim-up bar and a complimentary children's club are on-site. All 255 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and 24-hour room service are standard, as are LCD TVs with satellite channels.
Novotel Phuket Surin Beach Resort offers 255 forms of accommodation which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include sports massages, Thai massages, facials and body scrubs.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: THB 469.62 for adults and THB 233 for children
  • 4 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Playground
  • Spa services

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dry cleaning service
  • Free children's club
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Russian

Outdoors

  • Pool sunloungers

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

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The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 1 April 2020 to 30 June 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for THB 1200.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 469.62 for adults and THB 233 for children (approximately)
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Airport shuttle fee per child: THB 0 (one-way), (up to 16 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Phuket Surin Beach Resort Choeng Thale
Novotel Phuket Surin Beach Choeng Thale
Novotel Phuket Surin Beach
Novotel Phuket Surin Choeng T
Novotel Phuket Surin Beach
Novotel Phuket Surin Beach Resort Resort
Novotel Phuket Surin Beach Resort Choeng Thale
Novotel Phuket Surin Beach Resort Resort Choeng Thale

Frequently asked questions

Can I cancel my reservation for free at Novotel Phuket Surin Beach Resort and receive a full refund?
Yes, Novotel Phuket Surin Beach Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Phuket Surin Beach Resort cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel Phuket Surin Beach Resort have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Novotel Phuket Surin Beach Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Phuket Surin Beach Resort?
Self-parking is free at this property.
What time is check-in at Novotel Phuket Surin Beach Resort?
Check-in is from 2 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Novotel Phuket Surin Beach Resort?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Novotel Phuket Surin Beach Resort provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of THB 1300 per vehicle, one-way, applies.
Where is Novotel Phuket Surin Beach Resort located?
This family-friendly Choeng Thale resort is located near the beach, within a 10-minute walk of Surin Beach and Bang Tao Beach. Kamala Beach and Phuket Fantasea are also within 3 miles (5 km).
4.1
Very good
Rating 5 - Excellent. 261 out of 706 reviews
5 - Excellent 37%
Rating 4 - Good. 297 out of 706 reviews
4 - Good 42%
Rating 3 - Okay. 95 out of 706 reviews
3 - Okay 13%
Rating 2 - Poor. 37 out of 706 reviews
2 - Poor 5%
Rating 1 - Terrible. 16 out of 706 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family resort.
Overall the perfect place for our kids, the staff are all very helpful and attentive, the reception team were great, easy check in and check out, with a nice gesture of a room upgrade. Edward in particular was fantastic, he is a filipino that worked in the adventure area, there was also an elderly gentleman that worked in the kitchen in the mornings that always greeted us with a smile and made a lovely omelette. Overall a lovely stay, thank you. The team working at this resort were all amazing, we dint have a single negative comment and we stayed with you for 10 days.
Stayed 9 nights in Feb 2020

5/5 Excellent

Travelled with family, Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family with kids. Great stuff, Vasily was very helpful. Great kids club, awesome food. Definitely recommend this place.
Stayed 14 nights in Apr 2019

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities
Decent family resort that is good for young children. Our toddlers loved the free popsicle service.
Stayed 3 nights in Jan 2020

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A really child friendly resort with lovely pool area and slides and well thought out children’s entertainment options. Staff friendly and helpful and a great location so close to the beach.
Stayed 13 nights in Jan 2020

2/5 Poor

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Should have walked out when we saw the lobby...
Like cheesy mini Disneyland. Everything’s aimed at, decorated for and planned around families with lots of little kids. Loud music, bar and kid programs on pool side into the night. Loud construction noise starting at 8 a.m. on other side. Beach across the street is packed. For quiet and nice, small beach, go south to Sunsuri Hotel at Nai Harn Beach.
Stayed 2 nights in Jan 2020

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