- Liked: Cleanliness, staff & service
Loved the pool area. they should add microwave to the rooms
Book online or call:65 6415 5556
Located in Choeng Thale, Novotel Phuket Surin Beach Resort is near the beach. Jungceylon Shopping Center and Bangla Road are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Surin Beach and Bang Tao Beach. Travelling with kids? Consider Phuket Fantasea, or check out an event or a game at Patong Boxing Stadium.Visit our Choeng Thale travel guide
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The pool area was nicer than I expected, although the pool water was cloudy and pool condition was poor. (Tiles and surfaces/edges - my nephew scraped his leg along the edge and resulted in quite a nasty cut). The kids really enjoyed the water slide. The gardens were amazingly beautiful. The breakfast was adequate. We really enjoyed the croissants and elephant pancakes. The coffee was terrible. It would have been nice to have more fresh fruit options, but the bread choices were good. The room wasn’t great. The beds were very hard, the lighting had one switch (which I had to climb over the bed to activate), the shower had mould in it. The room was never provided hair conditioner, and only certain things were replaced (not always enough towels and never the soap). The doorbell didn’t work, and housekeeping didn’t arrive some days until quite late (dinner time). The door didn’t self close (very difficult to close at all), and the key access was temperamental. The extra bed was placed in such a way as to render the balcony inaccessible. Very much enjoyed the beach and close proximity. The activities were expensive and not great. We hired bikes and went to bingo (50b to play bingo?). The movie didn’t start on time (20 minutes late) and the sound didn’t work properly. 30b for tiny bag of popcorn? Are you kidding?? The massage was ok, except the VERY LOUD (unscheduled) boxing lesson during the whole massage. Awful.