Best Western, Pickering hotels

"Staff were overall really nice, the property is getting a little run down and a little grimey... "

"Rooms are very clean. Beds are comfortable and restaurant is great. We especially love the ground of the property. Very picturesque"

"There was a room down the hall that kept slamming their door and being really loud in the hallway. I called and complained for 2 hours and nothing happened. Upon checkout I was told that there was inly a $100 hold on my credit card, but when I checked my credit card there were 2 pending charelges of $100 each."

"Tout était parfait"

"The staff asked us to return after an hour to check in to avoid additional $50. We came back after an hour and spoke to a different staff. The staff was pouting and told us to come back again after an hour! We told he the conversation we had earlier and she decided to then help us check in when we told her that…still pouting, not accommodating and told us that they might not have a room clean for us but he handed us the keycard anyways after checking us in."

"Clean room but breakfast not much choice"

"There should be bars or rails in the shower for safety. The kitchen amenities need refreshing. Not enough cutlery etc, and very poor quality. The living room area could use some colour - it is very sterile in appearance. "

"Coldest room we've ever stayed in! Did receive extra blankets and then a portable heater but even with the thermostat set to 30C cold wind blew in from a loose door adjacent to an old balcony.Bathroom facilities were quite old and the hairdryer failed on our last morning. Breakfast was OK and most of the staff apologetic but we will never stay in the Chelsea Hotel again!"

"Had a great time, was near everything I wanted to do"