Premier Inn, Pickering hotels

"Booked a cosy room with a sea view though currently there is scaffolding on one side of the hotel but still ok. Our room was basic and very dated. Bed was comfy enough though and the shower also good. The tv in our room only had bbc channels unfortunately. Room was okay for a one night stay. "

"Breakfast cooked to order and excellent "

"Value for money "

"I booked this hotel for a long weekend break with my family. Due to a genuine emergency, I was unable to check in on the day of arrival. I messaged the hotel through Expedia in advance to explain the situation — they acknowledged my message regarding parking, but completely ignored my notice that I would not be arriving that day. When I arrived the following day, I was told my room had been given to someone else. The hotel had re-listed and re-sold my room without any notification or attempt to contact me. Despite showing up in person, I was refused a refund — meaning they effectively charged me twice for the same room while profiting from a new booking. This is both deeply disappointing and, I believe, unfair practice. Neither Expedia nor the hotel took any responsibility for the situation. I will not be returning to this hotel, and I would strongly caution others to consider how either party handles issues before booking"

"Great location for both centre of Scarborough and also to the dog accessible beach. Rooms were very nice and modern. Rain capes and fan were provided which was excellent. The longe area was very nice too - great hotel fit staying with dog"

"Only downside was a child urinating in the pool Not the hotels fault tho. "

"Very welcoming reception, lovely staff. Room very clean and all essentials there. Hotel itself clean, spaces, lovely surroundings. Breakfast was good, buffet with typical English breakfast, also healthy breakfast available, toaster and white/brown bread, no rolls. Maybe not for some, but Important for me, not variety of morning coffee (disappointing) just instant coffee + milk. In the evening restaurant serves a great meals, drinks and variety of coffee! That means the proper coffee machine is in the kitchen but not using for breakfast. The staff is very friendly and helpful. Overall highly recommended I would stay there again."

"We just loved our stay here. Glamping and so much more. The pod was very large, very clean, very comfortable, and had everything you would need for a first class stay. The internet was blazing fast. The kitchen was good sized, and it even had a large refrigerator and dishwasher. We stayed there 3 nights and wish we had made the reservation for more nights."

"upgraded to a suite beach house sandsend excellent thank you.the brasserie food we thought was overpriced for instance we had chicken kyffs compared to a meal deal from m and s at £15 for the same meal which also included veg and a sweet.the staff were very helpful and friendly."