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Surestay Plus By Best Western Pigeon Forge

2.5 star property
Hotel with free parking, near Island at Pigeon Forge

Choose dates to view prices

Photo gallery for Surestay Plus By Best Western Pigeon Forge

1 bedroom, desk, laptop workspace, iron/ironing board
Reception
Private kitchenette
Daily continental breakfast for a fee
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included
The current price is S$92
includes taxes & fees
15 Jun - 16 Jun

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Renovated in 2023
Separate bedroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Renovated in 2023
Separate bedroom
Hairdryer
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2023
Separate bedroom
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2023
Separate bedroom
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Renovated in 2023
Separate bedroom
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308

What's nearby

  • Old Mill - 11 min walk - 0.9 km
  • LeConte Center at Pigeon Forge - 11 min walk - 1.0 km
  • The Ripken Experience - Pigeon Forge - 2 min drive - 2.1 km
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 1.8 km
  • Island at Pigeon Forge - 3 min drive - 2.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 54 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬13 min walk
  • ‪Margaritavile - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Baskin-Robbins - ‬5 min walk
  • ‪Golden Corral - ‬17 min walk

About this property

Surestay Plus By Best Western Pigeon Forge

Hotel remodelled in 2023 and located near LeConte Center at Pigeon Forge
Close to Island at Pigeon Forge and The Ripken Experience - Pigeon Forge, Surestay Plus By Best Western Pigeon Forge provides laundry facilities, a 24-hour business centre and more. Guests can connect to free WiFi in public areas.
You'll also find perks such as:
  • Free self-parking
  • Continental breakfast (surcharge), a 24-hour front desk and a vending machine
  • Smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 65 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as desk chairs and WiFi. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Microwaves, coffee/tea makers and heating

Languages

English

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Interior entrance

Pigeon River Inn

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 2,059 reviews
The price is S$145
includes taxes & fees
17 Jun - 18 Jun
Pigeon River Inn

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (80 centimetre high)
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1984
  • Renovated entire property - July 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.0 per accommodation, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 50.0 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

This property does not have any lifts

Property is also known as

Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

Is Surestay Plus By Best Western Pigeon Forge pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 50.0 per accommodation, per stay.

How much does it cost to stay at Surestay Plus By Best Western Pigeon Forge?

As of 14 Jun, 2025, prices found for a 1-night stay for 2 adults at Surestay Plus By Best Western Pigeon Forge on 15 Jun, 2025 start from S$92.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Surestay Plus By Best Western Pigeon Forge?

Self-parking is free at this property.

What time is check-in at Surestay Plus By Best Western Pigeon Forge?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. After-hours check-in is not available.

What time is check-out at Surestay Plus By Best Western Pigeon Forge?

Checkout is at 11:00 AM.

Where is Surestay Plus By Best Western Pigeon Forge located?

Located in Downtown Pigeon Forge, this hotel is within a 15-minute walk of Pigeon Forge Factory Outlet Mall and LeConte Center at Pigeon Forge. Island at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction are also within 2 miles (3 km).

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Surestay Plus By Best Western Pigeon Forge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 455 out of 872 reviews
Rating 8 - Good. 223 out of 872 reviews
Rating 6 - Okay. 100 out of 872 reviews
Rating 4 - Poor. 45 out of 872 reviews
Rating 2 - Terrible. 49 out of 872 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great as far as quiet, clean, and free breakfast. Staff was friendly.
Stayed 1 night in May 2025

10/10 Excellent

Drae

Liked: Cleanliness, amenities, property conditions & facilities
It’s was nice
Stayed 3 nights in Jun 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks a bit rough from the outside but the rooms are very nice and spacious very clean nice and big bathroom and shower and the bed was probably the most comfortable bed I’ve ever slept in. Thanks for the great stay!
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed long enough to get some rest between trips, but everything was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Amenities
They took me as a late reservation (on a busy graduation weekend) and didn’t overcharge me. I was surprised at how clean everything was and the breakfast was even great!
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually stay here when I’m in the area. I booked wrong room my fault. I will be staying again and paying more attention to booking. Always clean and friendly and affordable. Thanks 😊
Stayed 2 nights in Jun 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with comfortable beds! Highly recommend
Stayed 1 night in May 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
The room was updated and very clean . Don’t look at the building - you can’t “Judge A book by it’s cover” the staff was very friendly .
Stayed 1 night in May 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean comfortable room.
Stayed 1 night in Mar 2025

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Had good breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was walkable. Staff is friendly.
Stayed 1 night in Apr 2025

8/10 Good

James

Nice stay
Stayed 3 nights in Jan 2025

6/10 Okay

james

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Floors were dirty
Stayed 2 nights in Jun 2025

6/10 Okay

Tina

Liked: Cleanliness, staff & service
Location wasnt the best and you could hear everything next door to you but itwas clean and staff was great
Stayed 1 night in Mar 2025

8/10 Good

Pam

Liked: Cleanliness, staff & service
The hotel is old but clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. The 2nd time we have stayed there. Excellent hotel!!!
Stayed 2 nights in Dec 2024

6/10 Okay

Mirta

Liked: Amenities
basically, for the price it wasn't bad, however we passed the front desk thinking we were entering from the back of hotel. its situated on a back street needs to have more lighting. room was clean
Stayed 2 nights in May 2025

10/10 Excellent

Kristan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk to everything around
Stayed 1 night in Feb 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Very nice place to stay.
Stayed 2 nights in Dec 2024

8/10 Good

Alecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal for us.
Stayed 1 night in Jan 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and cost effective location to stay for a night in Pigeon Forge. Its not trying to be anything than what it was. It might look in need of a bit of TLC on the outside, but the room was clean, but the comforter on top of the bed had some stains. The breakfast was plentiful. Staff were friendly. The area was quiet, although there was some loud noises first thing in the morning.
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Love this place! Clean, nice staff, good breakfast.
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Liked: Staff & service
Would not stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Amenities, property conditions & facilities
The property was spacious, clean, and had everything I needed except the kitchenette has no pot, pans, bowls, plates or utensils.
Stayed 1 night in May 2025