Thank you very much for sharing your rating on your recent stay with us at Grand Velas Riviera Maya. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future.

Thank you for taking the time to share your feedback. We are truly disheartened to read your review and wish to apologize for not meeting your expectations. Please know that we take all guest feedback very seriously and will be reviewing the details with staff to ensure we do better next time. If you wish to contact us directly, we are at your service, Thank you,

Thank you so much, Leanne, for taking the time to review Grand Velas Riviera Maya. One of the pleasures of our job is sharing guest feedback with the team and we can’t wait to read this review at our next meeting. We're so happy that you enjoyed our property, the cuisine, and of course, the fine work of Fanny. We hope you will return soon. As always, we remain at your service,

Thank you very much for sharing your rating on your recent stay with us at Grand Velas Riviera Maya. We highly appreciate being considered by you as an excellent resort, and we hope to have the pleasure of hosting you again in the near future. Until then, we remain at your faithful service,

Thank you very much, Sr. Raul, for taking the time to share your thoughts and perceptions on your recent vacation experience at Grand Velas Riviera Maya with the world. We are pleased to have exceeded all of your expectations and look forward to having the pleasure of hosting you again in the near future. Until then, we remain at your faithful service,

Thank you very much, Claudia, for sharing your excellent comments on your recent holiday experience at Grand Velas Riviera Maya. We are truly honored that you selected our resort as the setting for your well-deserved vacation and that you found your stay to be highly fulfilling. We hope to have the pleasure of hosting you again in the near future. Until next time, we remain at your faithful service,

Thank you very much, Lauren, for taking the time to share your excellent comments on your recent holiday experience at Grand Velas. We really appreciate that you selected our resort, honoring us with your preference, and we hope to have the pleasure of hosting you again in the near future.

Le agradecemos muchísimo por compartirnos su evaluación de su reciente estadía en Grand Velas. Realmente apreciamos su preferencia, y esperamos tener el placer de volver a hospedarle en un futuro próximo.

Thank you very much for reserving with Grand Velas through Orbitz. As a team, we are excited to have made your vacation experience as wonderful as you describe, and we will always do what is necessary to ensure that your next stay is as excellent as this one. Thank you!

Thank you, Andres, for reserving with Grand Velas through Expedia and for taking a few moments to share your comments. As you may have read in other comments, the resort is taking great effort to clean its beach starting from 5 am each morning. This effort has been able to retain the wonderful beauty of our beach just like before, including our dedicated waitstaff who comes right to your cabana. Thank you for your kind words on our staff and cuisine. We look forward to sharing more 5 Diamond moments with you in the future.

Muchas gracias por tomarse la molestia de compartirnos su satisfacción con su reciente experiencia vacacional en Grand Velas. Realmente apreciamos que usted reservara con nosotros, honrándonos con su preferencia, y esperamos tener el gusto de volver a hospedarle en un futuro próximo. Thank you very much for taking the time to share your satisfaction with your recent holiday experience at Grand Velas. We really appreciate that you chose us, honoring us with your preference, and we hope to have the pleasure of hosting you again in the near future.

Thank you for taking a few moments to share your satisfaction on your vacation experience at Grand Velas. We truly appreciate that you reserved with us, and look forward to hosting you again in the future.

Thank you very much, Morgan, for traveling to Grand Velas for your third time, this time with your children. I must apologize to your children for not having everything perfect and in place for their very first visit. We always aim to make a great impression on first-time guests, and that includes the children. You can be assured that we will take the necessary steps to address these shortcomings and avoid the bad impression that your family experienced on this occasion. Thank you again, Morgan. We will work toward a perfect 4th Grand Velas vacation for your lovely family.

As a team, we are especially pleased that we impressed you so much with our personalized and friendly service. I hope that you remember our warm hospitality the next time you consider reserving a vacation, as we would love to have you back with us. Thank you!

Thank you for selecting Grand Velas as your summer vacation setting. We are proud to have generated such fine comments on our product and service. And although we do recommend water shoes when entering the ocean, my staff is up at 5 am cleaning and grooming our wide expanse of beach, ready for the first valued guest that arrives. Thank you. We look forward to repeating this fine experience with you again in the future.

Thank you very much, Israel, for deciding to reserve with us and ensure that your children were well entertained and taken care of. We hope to have the privilege of repeating this excellent experience with you again.

Thank you, Mrs. April, for sharing with us your excellent and descriptive comment, which reflects your memorable experience with us. As the hotel representative, I am very proud to know that you and your daughter enjoyed our facilities, restaurants, “top notch” service and kids program. Concerning your observation to includes more activities outside at the beach or in the pool, you can be assured that your opinion will be of great help when making future changes in our activities program, and regarding our pool decking, allow me to inform you that currently, we will plan a solution to avoid falls and discomfort, like the ones you mentioned, to our valued guests. In Grand Velas Riviera Maya we will be pleased to host you during your next visit to this beautiful Mexican paradise and pampering you with the hospitality and delicious cuisine that characterized us. Until then, we send you our best wishes.

Thank you for selecting Velas Vallarta and Expedia on your recent visit to Puerto Vallarta and your kind words about our excellent food and friendly staff. We appreciate your observations regarding our gym equipment and live music in our piano bar, which helps us improve the areas that our valued guests point us out. It will be a pleasure to have the opportunity to host you in the near future for providing you a stay that surpasses your expectations. Best wishes.

I thank you deeply for your loyalty over the years. It does hit hard to know we fell a little short on living up to your expectations and not truly delivering that "wow factor" that comes with a 5 diamond experience. We will definitely continue to work hard and ensure our valued guests vacation investment is filled with value and an unprecedented experience. It will be our pleasure to be the hosts of your 5th visit to the astonishing Riviera Maya.

We very much for sharing your vacation satisfaction with the Expedia community. I appreciate your splendid comments on the dedication and professional service from our staff as well as the sophistication our culinary tour. It was rather unfortunate that Mother Nature had some rough seas during your stay. I am sure some water shoes will come in handy to fully enjoy the crystal clear waters of the Caribbean. We hope Eros the opportunity to revisit Grand Velas will soon present itself again. Kind greetings from us all.

Steve thank you for your comments. I would like to apologize since our suite descriptions by no means intend to be misleading. I am certain Steve that along with the family you created great memories of a luxurious getaway. Shall your travels bring you back to beautiful Riviera Maya Grand Velas will be delighted to host you and your lovely family once more. Warm greetings.

What a great delight to know our culinary display of our 5 diamond all-inclusive concept is by far the best you have ever had. When the need for a luxurious and exclusive getaway arises, Grand Velas will be honored to welcome you again. Warm regards from sunny Riviera Maya.

Muchas gracias por invertir su tiempo y compartirnos su satisfacción con su reciente experiencia vacacional en Grand Velas Riviera Maya. Realmente apreciamos que usted reservara con nosotros, honrándonos con su preferencia, y esperamos tener el gusto de volver a hospedarle en un futuro próximo.Estamos a sus ordenes,

Ha sido usted muy amable por brindarnos el tiempo de valorar su reciente experiencia vacacional en Grand Velas. Realmente esperamos hayamos cubierto todas sus expectativas con nosotros, y esperamos tener el gusto de volver a hospedarle en un futuro próximo.

Ha sido usted muy amable por brindarnos el tiempo de valorar su reciente experiencia vacacional en Grand Velas. Realmente esperamos hayamos cubierto todas sus expectativas con nosotros, y esperamos tener el gusto de volver a hospedarle en un futuro próximo.

Muchas gracias por tomarse unos minutos para evaluar su estadía en nuestro resort. Nuestro equipo está a sus órdenes si desea compartir comentarios adicionales directamente con nosotros. Gracias.

Muchas gracias por su visita a nuestro resort Grand Velas. Esperamos tener el honor de volver a hospedarle en su próximo regreso a este hermoso paraíso. Thank you for reserving at Grand Velas. We look forward to hosting you again in the future.

Tack så mycket för att reservera Grand Velas Riviera Maya. Vi hoppas att de goda minnena av den här erfarenheten gör att du snart återkommer igen. Tack!

Muchas gracias por sus comentarios, para nosotros lo mas importante es exceder las expectativas de nuestros huespedes. Espero nos viste pronto. Saludos

Muito obrigado pela sua visita ao Grand Velas. O melhor hotel na região estará esperando na próxima oportunidade.